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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,642
This company responds to reviews on average within 5 days

Instant Feedback

73,317 reviews

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Missouri
1 review
0 helpful votes
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Remarkable easy process for an old guy not good with computers

Date of experience: December 6, 2024
Australia
1 review
0 helpful votes
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Awesome service, as usual.
December 5, 2024

Easy to find what I was looking for. Quick service and outstanding posting from 10 thousand miles away to Australia.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Chrome grips
December 5, 2024
Updated review

My experience was very good. It was easy to find what I was looking for,
Everything went good after I decided to buy the grips, very good quality.

Date of experience: November 25, 2024

Everything went great
March 3, 2024
Previous review

Everything went great

Date of experience: March 3, 2024
New York
1 review
0 helpful votes
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Speedy
December 5, 2024

Needed a carrier for my Ducati ordered Fri got it Sunday. Great service

Date of experience: November 24, 2024
Arizona
1 review
0 helpful votes
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Good bars. I just wish they would have adjusted the angles a little bit for the new body style screens. That's what it seems like from the descriptions but these are the same bars as the 2023 and down with just different cutouts in the pullbacks.

Date of experience: November 24, 2024
Ohio
2 reviews
0 helpful votes
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Customer service
December 5, 2024

The product was just as I hoped it would be, but the customer service was exemplary!

Date of experience: December 5, 2024
Arizona
1 review
0 helpful votes
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All good!
December 5, 2024

Got exactly what I ordered in a very timely manner. Thanks J&P!

Date of experience: November 24, 2024
Arizona
1 review
0 helpful votes
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Pleased
December 5, 2024

Installed my helmet intercom with nom issues. Always a pleasure working with you guys. Great staff

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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Customer service/ warranty service
December 5, 2024

Very patient n knowledge staff. Very satisfied with everything from customer service department to warranty gentlemen n lady who helped me with the process. Thank u again Eddie

Date of experience: November 24, 2024
Pennsylvania
1 review
0 helpful votes
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Easy Shopping
December 4, 2024

Easy to find quality parts. Good prices for good products and fast delivery at fair prices.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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Tire
December 4, 2024

Fast easy shopping they had what I needed in stock
For a great price….

Date of experience: December 8, 2024
Washington
2 reviews
0 helpful votes
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So far so good
December 4, 2024

I've ordered several times from j&p cycles and have always been happy

Date of experience: November 24, 2024
Vermont
1 review
0 helpful votes
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Mediocre
December 4, 2024

This should be listed as a builder part. Its about 50% of where I need it. I ordered a different option and for the price this just isnt worth mailing back.

Date of experience: November 24, 2024
North Carolina
3 reviews
1 helpful vote
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Enjoyment
December 4, 2024

I love shopping at J&P because they have everything under one roof and 2 day shipping. Wal-Mart for motorcycles

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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Great parts provider
December 4, 2024

Ordering was easy. Customer service was good, and delivery was on time,fast.

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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It was an Awesome shopping experience! Friendly service and people.

Date of experience: November 23, 2024
New Jersey
1 review
0 helpful votes
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Somewhat easy to navigate the site and parts were in perfect condition. Also a good price.

Date of experience: November 23, 2024
North Dakota
1 review
0 helpful votes
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Great service fast delivery had the thrashing parts I wanted

Date of experience: November 23, 2024
Texas
1 review
0 helpful votes
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Awesome
December 4, 2024

This website had the exact right part for my motorcycle. Soon ill be riding!

Date of experience: December 4, 2024
South Carolina
1 review
0 helpful votes
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Great Slip-On Exhaust Pipes
December 3, 2024

I took a long time to determine exactly which pipes were the ones I wanted. I didn't want to get this wrong! The ordering and confirming process was easy. Installation took me less than an hour. I'm extremely pleased in every way. Great quality. Great appearance. Great sound. A much deeper sound; a rumble, but not obnoxious.

Date of experience: December 4, 2024