Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good service from JP...especially seeing that I'm located in South Australia! Good updates and info on the order status too..
Quick and easy, great value service from JP! The longest wait for the part was clearing customs here in Australia
Although I have yet to install, the items were received quickly and they look great.
Everything looks good and showed up quick. Haven't put the parts on yet.
Excellent products and service. Haven't tried them yet but look identical to factory one
Friendly,knowledgeable experienced and kind customer service make this the all in one stop and shope for all your Motorcyle needs.They will go above and beyond to make sure you are happy and satisfied and answer any questions you have.
The website was easy to use, delivery came with in days. Packaged well.
I absolutely love jpcycles. They have the right prices. What more can a man ask for besides great products, decent prices and fast shipping?
Most importantly, get parts I need built up best my Harley riders
I grew up experiencing the Christmas Catalog. In 2003 the J&P Cycles Catalog was that for me. The staff helped with correct purchases. Life happens, but after 21 years, I came back for that same customer service
It's always had been very good. I've been shopping at JP Cycles for years now check my track record.
OK, Don't bother me again. Thank You very much. Your teck boffin need to get a life. Jimmy
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Website is easy to navigate and the product shipped fast with great quality
The website was easy to use, products was what we expected and the delivery was on time.
Customer service agent found the right part that I was trying to find and was able to buy and arrived on time thank you
My $200 worth of parts were delivered to the wrong address. Thought you would like to know!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.