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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,473 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Great service, prompt and professional!
December 7, 2024
Updated review

Very good service from JP...especially seeing that I'm located in South Australia! Good updates and info on the order status too..

Date of experience: November 27, 2024

International parts order
October 26, 2023
Previous review

Quick and easy, great value service from JP! The longest wait for the part was clearing customs here in Australia

Date of experience: October 26, 2023
Texas
1 review
0 helpful votes
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Saddlebag locking handles
December 7, 2024

Although I have yet to install, the items were received quickly and they look great.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Great
December 7, 2024

Everything went great till I got the parts then found them to be too short.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Quick shipping
December 7, 2024

Everything looks good and showed up quick. Haven't put the parts on yet.

Date of experience: November 26, 2024
Illinois
1 review
0 helpful votes
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Awesome Service
December 7, 2024

The bags are super nice and were easy to install. Great product

Date of experience: November 13, 2024
Canada
1 review
0 helpful votes
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Excellent products and service. Haven't tried them yet but look identical to factory one

Date of experience: November 26, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Florida
1 review
0 helpful votes
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Friendly,knowledgeable experienced and kind customer service make this the all in one stop and shope for all your Motorcyle needs.They will go above and beyond to make sure you are happy and satisfied and answer any questions you have.

Date of experience: November 26, 2024
Ohio
1 review
0 helpful votes
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Tires
December 6, 2024

Quick and on time delivery. Hope to get lots of miles on these tires.

Date of experience: December 7, 2024
Illinois
1 review
0 helpful votes
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Fast & Efficient
December 6, 2024

The website was easy to use, delivery came with in days. Packaged well.

Date of experience: November 26, 2024
Michigan
1 review
0 helpful votes
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I absolutely love jpcycles. They have the right prices. What more can a man ask for besides great products, decent prices and fast shipping?

Date of experience: December 7, 2024
Arizona
1 review
0 helpful votes
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Most importantly, get parts I need built up best my Harley riders

Date of experience: November 26, 2024
Indiana
1 review
0 helpful votes
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Back for the Service
December 6, 2024

I grew up experiencing the Christmas Catalog. In 2003 the J&P Cycles Catalog was that for me. The staff helped with correct purchases. Life happens, but after 21 years, I came back for that same customer service

Date of experience: November 26, 2024
Washington
1 review
0 helpful votes
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It's always had been very good. I've been shopping at JP Cycles for years now check my track record.

Date of experience: November 25, 2024
Washington
1 review
0 helpful votes
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OK, Don't bother me again. Thank You very much. Your teck boffin need to get a life. Jimmy

Date of experience: November 25, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Fast shipping
December 6, 2024

Website is easy to navigate and the product shipped fast with great quality

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
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Excellent experience
December 6, 2024

The website was easy to use, products was what we expected and the delivery was on time.

Date of experience: November 5, 2024
Colorado
1 review
0 helpful votes
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Customer service agent found the right part that I was trying to find and was able to buy and arrived on time thank you

Date of experience: November 25, 2024
Iowa
1 review
0 helpful votes
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Great
December 6, 2024

The product was exactly as described, shipped quickly and the price beat everywhere else.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Saddleman seat
December 5, 2024

The staff helped clarify the fit ment of the seat for my road glide.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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My order was misdelivered
December 5, 2024

My $200 worth of parts were delivered to the wrong address. Thought you would like to know!

Date of experience: November 13, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.