Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,518 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Cliff S.
Unfollow Cliff S.
Share Review
Report Review

Super fast delivery.
December 9, 2024

Ordered on Black Friday, delivered on Monday. Great website, easy to navigate. Exact fit replacement for OEM windshield.

Date of experience: December 10, 2024
Alabama
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Quality Grips
December 9, 2024
Updated review

Exactly what I was hoping for in needing better quality grips. Plushness will help on long rides and they will hold up for many rides to come. Glad I went to the 1.5in diameter. If you have a big but thinner hand go for the 1.5in. Now if you're one of those bear mitt guys you're going to want the 1.75in.

Date of experience: November 28, 2024

Exactly what was needed!
June 13, 2024
Previous review

Had what I needed at a competitive price and came within a week.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
Follow Jason B.
Unfollow Jason B.
Share Review
Report Review

Head gaskets
December 8, 2024

I bought my items, they were amazing quality and came when they should've

Date of experience: November 28, 2024
Alabama
1 review
0 helpful votes
Follow Derek I.
Unfollow Derek I.
Share Review
Report Review

Order
December 8, 2024
Updated review

I've had several issues along the way and JPcycles has been there to resolve like I would expect. Thanks

Date of experience: December 2, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


I've had several issues along the way and no cycles...
November 28, 2024
Previous review

I've had several issues along the way and no cycles has been there to resolve like I would expect. Thanks

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Got exactly what I order fit perfect
December 8, 2024

Website easy to use quick shipping very satisfied, fit was perfect

Date of experience: November 28, 2024
Michigan
1 review
0 helpful votes
Follow Margus V.
Unfollow Margus V.
Share Review
Report Review

Annoying...
December 8, 2024

I just hate when a company keeps bothering me for a review...

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Share Review
Report Review

Good
December 8, 2024

Good service really recommend fast shipping no hiccups at all

Date of experience: November 28, 2024
Georgia
1 review
0 helpful votes
Follow Bryan C.
Unfollow Bryan C.
Share Review
Report Review

Awesome buy
December 8, 2024
Updated review

Always on point with customer service and parts will always buy from them

Date of experience: November 27, 2024

Great
September 30, 2024
Previous review

Fast delivery and great product awesome store online and in person

Date of experience: September 20, 2024
New York
3 reviews
0 helpful votes
Follow jack E.
Unfollow jack E.
Share Review
Report Review

Keeping the customer first
December 8, 2024

So the item I wanted, turned out not to be in stock. Kimberly went out of her way to find an exact match and was able to apply discounts to the point that I had a brand new item for the same price as my open box item which could not be found, I received the pipes. I installed them. They're amazing customer service I received second to none and the product was exactly as described and sold at a great price.

Date of experience: November 27, 2024
North Carolina
2 reviews
0 helpful votes
Follow thomas U.
Unfollow thomas U.
Share Review
Report Review

Perfect
December 8, 2024
Updated review

No problems. Parts fit perfectly. I have never had an issues with any of there products!

Date of experience: November 27, 2024

Fast shipping and great service once again
September 22, 2024
Previous review

Great parts once again. I have never had a problem with them! Fast shipping also!

Date of experience: September 12, 2024
California
1 review
0 helpful votes
Follow Nick V.
Unfollow Nick V.
Share Review
Report Review

Fast Delivery
December 8, 2024

Every thing was correct and good tracking my package to my house.Always trusted J&P cycles
Then any other company.

Date of experience: November 27, 2024
Nevada
1 review
0 helpful votes
Follow George J.
Unfollow George J.
Share Review
Report Review

Bike essentials
December 8, 2024

Prompt delivery, well packaged, correct item. Fitment of bike process very reliable.

Date of experience: November 27, 2024
Tennessee
1 review
0 helpful votes
Follow J-Dawg O.
Unfollow J-Dawg O.
Share Review
Report Review

J&P and Dixon Flannel
December 8, 2024

Fast shipping and great shirt. I have ordered other flannels from Dixxon. Ordering from J&P was way faster and better experience

Date of experience: November 27, 2024
Mexico
1 review
0 helpful votes
Follow JESUS B.
Unfollow JESUS B.
Share Review
Report Review

Buena calidad y preció
December 7, 2024

ENTREGA RAPIDA, EXCELENTE PRODUCTO MUCHAS GRACIAS, SEGURO VOLVERIA A COMPRAR

Date of experience: November 27, 2024
Minnesota
2 reviews
0 helpful votes
Follow PETER M.
Unfollow PETER M.
Share Review
Report Review

Great
December 7, 2024

Always have what I need at a decent price and easy to order and arrives quick

Date of experience: November 27, 2024
California
1 review
0 helpful votes
Follow albert K.
Unfollow albert K.
Share Review
Report Review

Fast and effective
December 7, 2024
Updated review

Couldn't find a specific item J&P cycles had it in stock and confirmed it fit my vehicle

Date of experience: November 27, 2024

Extremely helpful
October 5, 2024
Previous review

Customer service was very helpful they were able to politely answer any question

Date of experience: September 25, 2024
Indiana
1 review
0 helpful votes
Follow Lori Y.
Unfollow Lori Y.
Share Review
Report Review

Fast service
December 7, 2024

Placing my order was quick and easy. I received my ordered in just a few days.

Date of experience: November 27, 2024
Florida
1 review
0 helpful votes
Follow Bethsaida E.
Unfollow Bethsaida E.
Share Review
Report Review

Hand grip for hubby
December 7, 2024

I Loved it I was helped quickly and kindly it was a great experience

Date of experience: December 8, 2024
California
1 review
0 helpful votes
Follow Zachary U.
Unfollow Zachary U.
Share Review
Report Review

JPCycles never disappoints I'm able to find hard to find items and keeping up with hard economy their prices are very competitive, shipping is fast and communication is excellent, their site is easy to navigate and with my account in place helps to keep items saved for later purchase
Super fast delivery

Date of experience: December 11, 2024
New York
3 reviews
0 helpful votes
Follow Kenny C.
Unfollow Kenny C.
Share Review
Report Review

Good
December 7, 2024

Good Fast delivery, the right part.Everything is okay Good It was a fast delivery fast delivery

Date of experience: November 27, 2024