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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,529 reviews

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Michigan
1 review
0 helpful votes
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These Levers are better than stock!
December 10, 2024

They have a lot cleaner look to them than the long stock ones. The brand name seems to laser cut into the inside of the lever where it meets the grip of the hand bars. Super sleek, and you can fit three fingers on there comfortably!

Date of experience: November 30, 2024
Virginia
2 reviews
0 helpful votes
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Helmet is too tight
December 10, 2024

Ordering, delivery and receipt of item was excellent, however, item chart didn't match up with decision of helmet. On the helmet it states there is a possible 4xl, which didn't see on the website, is that true?

Date of experience: November 29, 2024
Illinois
1 review
0 helpful votes
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It was speedy delivery
December 10, 2024

I have not had time to check and see if jt fits the bike. But they insisted I answer the survey

Date of experience: November 29, 2024
Michigan
1 review
0 helpful votes
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Great selection
December 10, 2024

Easy to order. Had the parts in stock and was a great price. Fast shipping.

Date of experience: November 29, 2024
California
2 reviews
0 helpful votes
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J&P Cycles deserves a good review!
December 10, 2024
Updated review

Purchase went smoothly and was received in a timely manner and was as shown and described on the website with good shipment packaging quality. I recommend J&P Cycles for your moto needs!

Date of experience: November 15, 2024

Website was easy to navigate
June 16, 2024
Previous review

Website was easy to navigate. Easy to order online and free shipping.

Date of experience: June 6, 2024
California
2 reviews
0 helpful votes
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Overall good experience. Product arrived quickly and lookes great. 4 stars because of the packaging and hardware included with the mirrors.
- Packaging: One mirror had the protective glass film while the other didn't, so I am not sure it truly is new. However, they looked fined and not damaged. Packing just looked disturbed.
- Hardware: I got the gloss black mirrors but the nuts that came with them are stainless. I ended up using the black nuts that came with the original mirrors. I also wish the right side mirror had a slightly longer adapter because it rubs with the front brake reservoir when you twist it in during the install. I could have taken the reservoir cover off but no big deal.
- Pros: Mirrors are solid and screams quality. GOVX discount for military is plus and quick shipping.

Date of experience: December 10, 2024
Florida
1 review
0 helpful votes
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Always good but never get a tracking number which would be nice!

Date of experience: November 29, 2024
Tennessee
1 review
0 helpful votes
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Part came quick!
December 10, 2024

Great! Deal a+. Needed part fast and it made a deadline I was shooting for!

Date of experience: December 10, 2024
Texas
2 reviews
0 helpful votes
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Products Arrived Quickly and Were Extremely Well-Packaged!
December 9, 2024
Updated review

Will continue to use J&P regardless of the difficulty in logging in to their system...:-)

Date of experience: November 29, 2024

I have an account with J&P that I have used for years,...
November 28, 2024
Previous review

I have an account with J&P that I have used for years, but now it has been invalidated since I cannot use my "Username" any longer and it will not connect my email with my "Username". Checking out as a "Guest" from now on...

Date of experience: November 18, 2024
Maryland
1 review
0 helpful votes
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On point
December 9, 2024

Great response, and communication. Delivery was on point.

Date of experience: November 29, 2024
Colorado
1 review
0 helpful votes
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No problem at all went great.
December 9, 2024

Easy to find what i was looking for and got shipment quicker than expected.

Date of experience: November 29, 2024
Florida
2 reviews
0 helpful votes
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Dependable Source
December 9, 2024

Ordering is always easy, they have a broad selection and delivery is as promised.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Awesome Site
December 9, 2024
Updated review

Quick fast easy and product is always satisfying with great shipping reports

Date of experience: December 3, 2024

Quick fast easy
November 29, 2024
Previous review

Quick fast easy

Date of experience: November 19, 2024
Virginia
3 reviews
0 helpful votes
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Great company
December 9, 2024
Updated review

These guys have been around a long time. They know what they are doing. Excellent customer service. One of my go to companies.

Date of experience: November 29, 2024

Excellent helmet
February 23, 2024
Previous review

Excellent service. Super prices these guys always come thru.

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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It was easy to shop using the detailed information, reviews and Q and A's readily available. Rebuilding forks on a Street 500 and looking forward to a better ride up front.

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Not enough info on part
December 9, 2024

Expected a steel cap and received an aluminum one. No info on type of material it would be made of. My order came in 3 separate shipments Ang and received and charged for a part I didn't order

Date of experience: November 29, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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Motorcycle oil
December 9, 2024

The delivery was fast, I ordered some motorcycle oil. One of the quarts of oil was slightly open and it leaked a little bit.

Date of experience: November 29, 2024
Massachusetts
1 review
0 helpful votes
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The on-line J&P Website is easy to navigate. As mentioned in my review title the order from start to finish was very thorough. The communication via emails provided up-to-date information.

Date of experience: November 29, 2024
Nevada
1 review
0 helpful votes
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Stock evo pistons
December 9, 2024

Pistons cam with wrist pins, wrist pin clips, and piston rings. Rings came properly gapped all ready. And every thing came in and fit perfectly. It made rebuilding the motor super easy. And came in just a few days to California. All in all every thing went flawlessly.

Date of experience: November 28, 2024
New York
1 review
0 helpful votes
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Shopping at JP cycles is very convenient. Simple easy good place to shop.

Date of experience: December 10, 2024