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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Everything has been on time on earlier n parts fit perfect a really easy site to navigate well done guys
Fits, works, and the instructions were helpful. Good packaging. Just right
Great job, easy o find what I was looking for, will be doing business in the future. Thank you!
Quick shipping and great products. Products are always well packaged too
Good quality parts and quick shipping. Will continue to shop from J and P
Me and my father in-law would ride down to Daytona from Jacksonville just to get away from home and buy quality parts for our bikes
Just what I needed. Quick and reasonable. Never need to look anywhere else.
Fine//////////////////////////////////////////////////////////////////////////////////
I was looking for a brief Operator's Handbook on the site, but there was none. Otherwise, a good experience.
I was pleasantly surprised on hoe complete the oil pump gasket set was.
The installation instructions were mostly accurate, but there were a few inaccuracies. The end of crossover pipe where it fits into the muffler had burrs on it and needed to be ground down in order to fit it into the muffler. The front heat shield needs to be redesigned to allow easier access to the exhaust port nuts.
It's been good,I didn't have any problems with the parts that I ordered
Fast shipping, great prices, great products! Everything was packaged well and exactly as described. Very pleased!
Fast shipment of order despite holiday season. Will make more purchases in the future
I've always had great service from J&P. Online and at shows.
I ordered the part within 2 to 3 days that came. It was exactly what I needed. It went on without a problem. Just have to believe my brakes now thank you so much. Y'all did an awesome job.
Always liked j&p.have a 81 lowrider and sure could use a vintage catalog. Hav a very old one thank you.
Placing a recent order for an entertainment system for my Harley Davidson was super easy with J & P Cycles. The unit was specially described, so I knew it would be a great fit for my bike. Several payment options were offered which made actually purchasing the system very easy. The unit was shipped out immediately thus allowing me to receive it in a very timely manner.
Had a great experience other than the trick email that says it's asking if package was delivered and then takes you to leave a review and you can't back out. I think that is kinda shiesty and rubs me the wrong way.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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