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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,538
This company responds to reviews on average within 5 days

Instant Feedback

73,054 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great product
December 17, 2024
Updated review

Everything has been on time on earlier n parts fit perfect a really easy site to navigate well done guys

Date of experience: December 20, 2024

So far so good
November 10, 2024
Previous review

So far so good

Date of experience: October 30, 2024
Idaho
1 review
0 helpful votes
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ODI grips, for a Harley, nuff said
December 17, 2024

Fits, works, and the instructions were helpful. Good packaging. Just right

Date of experience: December 6, 2024
North Carolina
1 review
0 helpful votes
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Good job!
December 17, 2024

Great job, easy o find what I was looking for, will be doing business in the future. Thank you!

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Great Service
December 17, 2024
Updated review

Quick shipping and great products. Products are always well packaged too

Date of experience: December 18, 2024

Quality
November 6, 2024
Previous review

Good quality parts and quick shipping. Will continue to shop from J and P

Date of experience: October 27, 2024
Florida
1 review
0 helpful votes
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I love J & P Cycles
December 16, 2024

Me and my father in-law would ride down to Daytona from Jacksonville just to get away from home and buy quality parts for our bikes

Date of experience: December 10, 2024
Nevada
1 review
0 helpful votes
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Peddle pad
December 16, 2024

Just what I needed. Quick and reasonable. Never need to look anywhere else.

Date of experience: December 6, 2024
New Hampshire
3 reviews
0 helpful votes
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Long time customer for a reason
December 16, 2024

Fine//////////////////////////////////////////////////////////////////////////////////

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Catch can
December 16, 2024

Easy - peasey no effort needed. Appears to be of good quality. I won't be running the bike for about 4 months due to snow & ice!

Date of experience: December 6, 2024
Washington
2 reviews
0 helpful votes
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The products are always top notch.
December 16, 2024

I was looking for a brief Operator's Handbook on the site, but there was none. Otherwise, a good experience.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Great
December 16, 2024

Service was great and shipping was fast without any problems.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Easy smooth transaction.
December 16, 2024

I was pleasantly surprised on hoe complete the oil pump gasket set was.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Good, not great.
December 16, 2024

The installation instructions were mostly accurate, but there were a few inaccuracies. The end of crossover pipe where it fits into the muffler had burrs on it and needed to be ground down in order to fit it into the muffler. The front heat shield needs to be redesigned to allow easier access to the exhaust port nuts.

Date of experience: December 6, 2024
Pennsylvania
1 review
0 helpful votes
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Grips
December 16, 2024

Great, did not have any issues at all. Actually purchased another set for another bike.

Date of experience: December 6, 2024
Florida
2 reviews
0 helpful votes
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Satisfied
December 16, 2024
Updated review

It's been good,I didn't have any problems with the parts that I ordered

Date of experience: December 6, 2024

Good and good
October 23, 2023
Previous review

Good and good

Date of experience: October 23, 2023
Missouri
1 review
0 helpful votes
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Return customer
December 16, 2024

Fast shipping, great prices, great products! Everything was packaged well and exactly as described. Very pleased!

Date of experience: December 5, 2024
Alabama
2 reviews
0 helpful votes
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ODI Grips
December 16, 2024
Updated review

Fast shipment of order despite holiday season. Will make more purchases in the future

Date of experience: December 5, 2024

I've always had great service from J&P
May 18, 2024
Previous review

I've always had great service from J&P. Online and at shows.

Date of experience: May 7, 2024
North Carolina
2 reviews
0 helpful votes
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Fast and quit
December 16, 2024

I ordered the part within 2 to 3 days that came. It was exactly what I needed. It went on without a problem. Just have to believe my brakes now thank you so much. Y'all did an awesome job.

Date of experience: December 5, 2024
Arizona
1 review
0 helpful votes
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J&p good job
December 16, 2024

Always liked j&p.have a 81 lowrider and sure could use a vintage catalog. Hav a very old one thank you.

Date of experience: December 16, 2024
Georgia
1 review
0 helpful votes
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Placing a recent order for an entertainment system for my Harley Davidson was super easy with J & P Cycles. The unit was specially described, so I knew it would be a great fit for my bike. Several payment options were offered which made actually purchasing the system very easy. The unit was shipped out immediately thus allowing me to receive it in a very timely manner.

Date of experience: December 5, 2024
North Carolina
2 reviews
0 helpful votes
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FORCED REVIEW
December 15, 2024

Had a great experience other than the trick email that says it's asking if package was delivered and then takes you to leave a review and you can't back out. I think that is kinda shiesty and rubs me the wrong way.

Date of experience: December 5, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.