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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,831
quality
23,260
This company responds to reviews on average within 5 days

Instant Feedback

72,327 reviews

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California
1 review
0 helpful votes
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Shipping is insanely fast
December 23, 2024

If you need something in a hurry this is the place to shop!
Customer service is always helpful!

Date of experience: December 12, 2024
Pennsylvania
1 review
0 helpful votes
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Your twin jug and piston kits are junky
December 23, 2024

It's been absolutely horrible I returned my first set of garbage back asked for my second set to be looked over before sent... that didn't happen I got more of your junk I will never order from you again jp cycles you sold me that last set of garbage I've learned my lesson with you

Date of experience: December 12, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Canada
1 review
0 helpful votes
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Good golly miss Molly!
December 23, 2024

Good! The lady I dealt with was so nice that I'm going to name one of my chickens after her!

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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J&P was as good as their word.
December 22, 2024

Easy to use site. Quality and prompt delivery were great!

Date of experience: December 23, 2024
Illinois
2 reviews
0 helpful votes
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Very Satisfied
December 22, 2024
Updated review

I've always been very happy with my shopping experience with J&P. Products have been pretty much what I expected and have always been of good, if not superior quality.

Date of experience: December 9, 2024

Always easy to place an order once you find what you're...
September 24, 2024
Previous review

Always easy to place an order once you find what you're looking for. Plugging in your bike info helps a lot with your search.

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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Good
December 22, 2024

Correct items ordered and received. Thank you for your clear description of items.

Date of experience: December 12, 2024
New Mexico
1 review
0 helpful votes
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Almost always have the odd tires for my vintage projects
December 22, 2024
Updated review

Almost always have tires for my vintage and antique projects

Date of experience: December 12, 2024

Great selection of vintage sizes
April 5, 2024
Previous review

Great selection of vintage sizes

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Awesome helmet
December 22, 2024
Updated review

Swapped out a cheaper quality helmet with this one. Great sound quality, good fit. Love it.

Date of experience: December 12, 2024

Super easy process
July 18, 2024
Previous review

Super easy process

Date of experience: July 8, 2024
New York
1 review
0 helpful votes
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FLHTC RearTurn Signal Bracket
December 22, 2024

I put this part on my 1988 FLHTC it fit just like the original part. This one was chromed. No issues with the order and the delivery was fast.

Date of experience: December 12, 2024
Ohio
1 review
0 helpful votes
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First time ordering from J&P
December 22, 2024

No issues. Fast delivery. Expansive website. Will order from J&P again.

Date of experience: December 12, 2024
Tennessee
1 review
0 helpful votes
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Fast service
December 22, 2024

Great smooth will use again and again and again great product looked good

Date of experience: December 23, 2024
North Carolina
1 review
0 helpful votes
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Great as usual
December 22, 2024

Quick and fast gflnbgo[ibfhkpdoknmlkfhgm;b,Lmrkhmlkhmj;nt;jmffhbm;fhBm;n,hl is that 50?

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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Got my order. 2 day return at Christmas if it's not right, we'll see

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Stator
December 22, 2024

Perfect fit easy to order and track shipment. Took less than an hour to install and had bike up and charging

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Excelente servicio
December 22, 2024

Llego Todo en perfecto estado y en un tiempo prudente………………………….

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
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Helpful
December 22, 2024

Excellent! I had a address mix up and they were quick to fix the issue and assured me everything was all good and I would receive my package. Got my delivery quick and to the correct address. Definitely will use them again

Date of experience: December 4, 2024
Arizona
1 review
0 helpful votes
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Great service
December 22, 2024

Very easy to work my way through the process of placing an order.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Parts and pricing
December 22, 2024
Updated review

I placed an order with jp cycles bcause of availability and fair pricing. Shipping was prompt, considering shipping from east coast fo west coast

Date of experience: December 11, 2024

Softtail tail lens replacement
March 7, 2024
Previous review

Site is easy to navigate, proper fitment is verifiable per the web site and parts arrived reasonably fast with standard shipping part fit as described quality is as good as OEM.

Date of experience: March 7, 2024
North Carolina
1 review
0 helpful votes
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Great place always stocked with what you need. Ben using them for decades. And they have very cold AC and don't mind if you just go in there store to keep cool.

Date of experience: December 11, 2024

Great company.
June 19, 2024
Previous review

Never had any issues with them been using them for years. Good prices usually things are in stock and shipping is quick

Date of experience: June 8, 2024
Utah
1 review
0 helpful votes
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I ordered a set of exhaust pipes. Within 24 hours, I had a shipment notice. I received the pipes a day sooner than the expected delivery date. J&P was constantly sending me updates as to where the pipes were at and when they were to be delivered. The pipes were high quality, and the fitment was superb (Vance & Hines Straight Shots). I am very happy with my purchase and the service J&P provided. Thank you, J&P Cycles.

Date of experience: December 11, 2024