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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,831
quality
23,251
This company responds to reviews on average within 5 days

Instant Feedback

72,277 reviews

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California
1 review
0 helpful votes
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It was okay
January 15, 2025

They send me the wrong item it was not the one on the website the picture the have for that item did not match so I had to buy an other one from some one else I'm very disappointed.

Date of experience: January 4, 2025
Oregon
1 review
0 helpful votes
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Amp bracket
January 15, 2025

Web site easy to maneuver around in goggle I search many web sites and found J&P cycles to be the inexpensive of all of other customers and the part fit perfect the instructions where a little difficult to understand at first then it click.

Date of experience: January 16, 2025
North Carolina
1 review
0 helpful votes
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Excellent experience
January 15, 2025

It was quick experience loved it very nice πŸ‘asked the store keeper if it was a good product he said he used one before it was great πŸ‘

Date of experience: January 4, 2025
California
2 reviews
0 helpful votes
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Tail light circuit board
January 15, 2025

Circuit board was a perfect fit and I got it fast definitely will ordering another one I busted mine unfortunately

Date of experience: January 4, 2025
GB
1 review
0 helpful votes
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As expected
January 15, 2025

Part was easy to shop, delivered on time and works great!

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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The best for Harley Davidson
January 15, 2025

I ordered Vance and Hines hi output slip ons for my 21 fatbob114. They arrived well packaged and in great condition. Sound so much louder than anticipated for such a great price. Thank you J&P cycles

Date of experience: January 4, 2025
Florida
2 reviews
0 helpful votes
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Item received
January 15, 2025

Fairly simple web site item looks good will know more when installed

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Just what I needed
January 15, 2025

Easy shopping experience. They always have what i need. Good prices compared to dealership.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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I had to reset my password two times but after talking with customer service all good. The process was easy

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Great
January 14, 2025

Good quality, good customer service. What more is there when you buy $#*! online!

Date of experience: January 4, 2025
Kimberly E. β€” J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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Fast shipping
January 14, 2025

Always have what I need at a great price. Fast shipping, friendly service

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
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Great
January 14, 2025

Website very helpful. Very clear in products. Will be using again

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Product Delivery
January 14, 2025

USPS took 2 weeks to deliver the products I ordered. Assume it was messed up with the holiday rush.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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I got the tires I needed, I got them in a good amount of time. Call me old school, but I miss the days where you made a phone call and ordered the parts you needed all over the phone. I was given a part number and told I had to do it online.

Date of experience: January 4, 2025
Wisconsin
1 review
0 helpful votes
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πŸ‘
January 14, 2025
Updated review

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Date of experience: January 4, 2025

Great selection and availabiity would like for easement...
February 12, 2024
Previous review

Great selection and availabiity would like for easement of using old catalog numbers to buy parts

Date of experience: February 11, 2024
Alabama
1 review
0 helpful votes
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Mmmmmmmmmmmmmm
January 14, 2025

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Date of experience: January 4, 2025
Kentucky
1 review
0 helpful votes
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Super quick shipping!
January 14, 2025

Ordered last minute Christmas gift for my dad. Received the next day!

Date of experience: December 19, 2024
Maine
1 review
0 helpful votes
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Fast service
January 14, 2025

The ordering process was easy. The shipping was fast overall very satisfied.

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Excellent shipping
January 14, 2025

Product fit perfectly and sounds great. I would order from them again

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
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Two day shipping my $#*!
January 14, 2025
Updated review

Products are great, shipping sucks. This is not the first time I've had issues. I'm a member specifically so I can get Two day shipping. I shouldn't matter if it's a five dollar order or a five hundred dollar order, if you tell me two days I expect it in two days. Not five, not ten. TWO.

Date of experience: January 4, 2025

Too easy to spend too much money
February 12, 2024
Previous review

Too easy to spend too much money.

Date of experience: February 12, 2024