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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,835
quality
23,293
This company responds to reviews on average within 5 days

Instant Feedback

72,390 reviews

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Florida
1 review
0 helpful votes
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I really like shopping through J&P. The customer service has been great when I have used them in the past and the shipping is quick when I need a part sooner than later.

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Very easy experience
January 19, 2025

Great experience. Would recommend them to friends and family

Date of experience: January 8, 2025
Florida
2 reviews
0 helpful votes
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Softail vented gas cap
January 19, 2025

Product arrived fast is is great...1 issue I have is the rubber seal the comes with it is a tad too lose. It bubbles out when u tighten but besides that it's fine. I swapped it with the ring from my OEM cap and is fine

Date of experience: January 8, 2025
Florida
1 review
0 helpful votes
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Fast delivery
January 18, 2025

Always been easy to order what I need for my bike or any bike I have worked on. Always helpful people when looking for parts

Date of experience: January 20, 2025
Missouri
1 review
0 helpful votes
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Yabagabado
January 18, 2025

Good thanks. Enter at least 50 characters. Thanks. 8 more so we have a good review

Date of experience: January 22, 2025
Canada
1 review
0 helpful votes
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All is good A++
January 18, 2025
Updated review

Received all parts as ordered, and in a timely manner. Very satisfied, Thank you.

Date of experience: January 8, 2025

Excellent service
November 18, 2024
Previous review

Excellent service

Date of experience: November 8, 2024
VI
1 review
0 helpful votes
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Fast and reasonable. I resent that this block requires 50 characters and will not respond in the future.

Date of experience: January 8, 2025
Virginia
1 review
0 helpful votes
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Good experience
January 18, 2025

Everything worked out great, one glitch was additional delivery time due to an unreadable bar code during the shipping process at one location, which was reprinted and the package was delivered.

Date of experience: January 8, 2025
Nevada
1 review
0 helpful votes
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Great Stuff!
January 18, 2025

Easy and efficient process, cool stuff at good prices. Gonna fit my project nicely.

Date of experience: January 20, 2025
Indiana
1 review
0 helpful votes
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Right product right price
January 18, 2025
Updated review

Always easy and correct parts. Best way to shop. Shipping was faster then predicted. Product was as mentioned in description.

Date of experience: January 8, 2025

Always easy and correct parts
January 7, 2025
Previous review

Always easy and correct parts. Best way to shop

Date of experience: December 28, 2024
New Mexico
1 review
0 helpful votes
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Happy
January 18, 2025

I love shopping here, but was surprised how long it takes seeing how close to las vegas we are

Date of experience: January 8, 2025
Iowa
1 review
0 helpful votes
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Love my new accessories
January 18, 2025

Website is easy to maneuver, you are able to be bike specific to look up parts.
Parts came when expected, properly packaged which is also a bonus.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Great place for Harley parts
January 18, 2025

Fast shipping and best customer support around! I received my Vance and Hines slash slip on super fast and was easy to install. Thank you!

Date of experience: January 8, 2025
Maryland
1 review
0 helpful votes
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2 into 2 pipes
January 18, 2025

Very easy to deal with pipes came fast and they look great would buy from them agin

Date of experience: January 8, 2025
North Carolina
1 review
0 helpful votes
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Opss
January 18, 2025

Good to go
Seamless and smooth process ……………………………….

Date of experience: January 8, 2025
Georgia
1 review
0 helpful votes
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Was needing major direction didnt know where to begin, after purchasing harley in three boxes! I had tryed to get direction from other bikeshops and dealerships, many didnt wanna talk about bikes, rather talk about their ailments! The staff at Pigeon forge helped my brother and i both getn our bike projects started by their recommendations and various kits (bolts gaskets etc) that would help us get started. No where else had ever mentioned or recommended such kits! Their knowlegde and patience makes for a loyal customer thanks

Date of experience: December 23, 2024
Arizona
1 review
0 helpful votes
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Harley Trike Cover
January 18, 2025

Excellent way to find items for your motorcycle parts and accessories.

Date of experience: January 23, 2025
Canada
1 review
0 helpful votes
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No competition
January 18, 2025
Updated review

Amazing compared to our local vendors. Considered lucky if i get a response after leaving a message or sending an email to one of our local vendors out here in Canada.

Date of experience: January 20, 2025

EXCELLENT MUNDO
August 28, 2024
Previous review

EXCELLENT MUNDO

Date of experience: August 18, 2024
Oklahoma
1 review
0 helpful votes
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Quick shipping
January 18, 2025

First time customer, and shipping was quick and item arrived as expected!

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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Great follow up and communication
January 18, 2025

Parts were specific to my bike. Easy site navigation. Consistent and accurate tracking notifications. Customer friendly. Thanks!

Date of experience: January 7, 2025