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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I received my oil, but there was a leak from one of the bottles. The box has oil absorbed in it. I can't tell which bottle it is as of yet. I'm guessing I will be short.
There was no experience order of internet...was gave a order number And a tracking number when it was available
My experience was okay, but I used to get contacted to see if I would want a catalog. I would definitely like to have a catalog, I'm not as tech savvy as most and it's easier for me to shop for my porch that way and keep track and make a list with the part number so it is easier for you guys. Please send me a catalog.
Looking for an obsolete replacement part and found a suitable replacement.
Excellent parts selection always have the right part...always delivered on time sometimes been Lil early...couldn't ask for better trustworthy place to find anything you need for your scoot.
Excellent experience and great part using J&P. Could not have completed my project without it.
If your looking for the perfect fit this is where you order from.
Parts came in quickly and work perfectly. The front brake caliper rebuild kit cost $185 at Harley Davidson Parts Department, and they didn't have the part in stock. The wanted me to pay up front before they ordered it.
Perfect haven't messed with it yet. Plan to put on soon as I get time
Randy was incredibly helpful, I had question about tire tubes.
Always easy, I always get what I expected.
Wanted a set of slip-ons while I figured out what I wanted in a full exhaust system.
Found a perfect set of cobras that were an open box deal. Everything arrived on time in great shape.
Already on the bike, sound and look great
I ordered and received my order within 3 days. Now just waiting for the weather to clear so I can ride!
Always a great shopping experience
Other than the discount I didn't get it was good this would not discourage me not to still deal with you.
I found a helmet online with J&P cycles. A popup offered me a 10% discount if I entered my personal information. I did so and upon checkout the offer was declined. Disappointed, I cancelled the order and went to the store(about 1 hour away) and spoke to Ryan the store manager. He was very apologetic & helpful, he ordered the helmet for me without the discount. I will shop at the store in the future.
Dont like that promos dont apply to existing customers. No reason to not shop somewhere else just to get a "first time" discount from them
Very easy to work with and order I am a fan of J&P cycles and the gear they sell
Fast delivery. Great product. Big selection. Reputable seller
Parts were easy to find didn't expect the lever to come with out a bolt and be damaged
Very easy, one thing led to another and pretty soon I had all the parts I needed. The YouTube videos on how to do certain things was very helpful.
Easy and simple to find what I need
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. Unfortunately, we discontinued catalogs in 2019.