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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,594
This company responds to reviews on average within 5 days

Instant Feedback

73,210 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Battery
February 24, 2025

Received my battery order in 2 days! Got me riding for the weekend!

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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Never any problems
February 23, 2025

Great prices, delivery is fast. Will order from them again!

Date of experience: February 13, 2025
South Dakota
1 review
0 helpful votes
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Always satisfied with jp cycles
February 23, 2025

I've been in one of their stores several times and always walked out satisfied.whwn ordering online they ship right away and they pay attention to the tracking.

Date of experience: February 13, 2025
North Carolina
1 review
0 helpful votes
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Everything u need
February 23, 2025

Easy found what I needed quickly. Ordered the item and it was delivered i. A timely manner.

Date of experience: February 13, 2025
North Carolina
1 review
0 helpful votes
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Easy return
February 23, 2025

Am in the process of exchanging a Sena Phantom helmet. Everything is going smooth. Keep all your packaging and tags in the event of a need to return an item.
The return will be simple!

Date of experience: February 13, 2025
North Carolina
1 review
0 helpful votes
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😊
February 23, 2025

😊 👍it was all good. I don't need to use fifty characters do I really Bro.

Date of experience: February 13, 2025
Utah
1 review
0 helpful votes
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Site is easy to use, making the shopping experience simple and easy

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
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Vance & Hines FuelPak FP4
February 23, 2025

Easy installation. Connected to my phone via Bluetooth immediately. Vance & Hines customer service is unmatched. Great product.

Date of experience: February 13, 2025
Canada
1 review
0 helpful votes
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Toujours bien servi merci. J'achète toujours mes pièces de mon Harley Chez vous. :)

Date of experience: February 26, 2025
Georgia
1 review
0 helpful votes
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Didn't fit
February 23, 2025

I used the J&P filter to shop for parts that fit my bike. I should only receive results for parts that fit my bike. There were two thread type options for this part. I did not know what size I needed so I guessed. The first didn't fit, so I requested a refund and return the part. At the same time I ordered the other option. It didn't fit either. So I paid for return shipping and restocking fees on two parts that didn't fit that were supposed to fit according to J&P cycles. Not happy. I figured out what I needed and ordered it from Amazon... Cheaper.

Date of experience: February 13, 2025
Minnesota
1 review
0 helpful votes
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Great customer service!
February 23, 2025

Mike F was Great! He was able to get me set up and going super fast!

Date of experience: February 24, 2025
Maryland
1 review
0 helpful votes
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Works good
February 23, 2025

Radio came with no damage and worked good. Will order from j&p again.

Date of experience: February 13, 2025
Virginia
1 review
0 helpful votes
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Great place
February 23, 2025

Great products and service. Fast delivery. I would recommend this business to anyone

Date of experience: February 13, 2025
Georgia
1 review
0 helpful votes
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Perfect Fit
February 23, 2025

Headlight was a perfect fit for our 2019 Harley Davidson Street Glide. It was easy to install & shipping was quick.

Date of experience: February 13, 2025
Mississippi
1 review
0 helpful votes
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3 hole oil kit
February 23, 2025

I received my oil, but there was a leak from one of the bottles. The box has oil absorbed in it. I can't tell which bottle it is as of yet. I'm guessing I will be short.

Date of experience: February 13, 2025
South Carolina
1 review
0 helpful votes
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Internet
February 23, 2025
Updated review

There was no experience order of internet...was gave a order number And a tracking number when it was available

Date of experience: February 13, 2025

Awesome shop
April 22, 2024
Previous review

Awesome shop

Date of experience: April 12, 2024
Florida
1 review
0 helpful votes
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Catalog
February 23, 2025

My experience was okay, but I used to get contacted to see if I would want a catalog. I would definitely like to have a catalog, I'm not as tech savvy as most and it's easier for me to shop for my porch that way and keep track and make a list with the part number so it is easier for you guys. Please send me a catalog.

Date of experience: February 12, 2025
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. Unfortunately, we discontinued catalogs in 2019.

California
1 review
0 helpful votes
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Great selection, fast shipping!
February 23, 2025

Looking for an obsolete replacement part and found a suitable replacement.

Date of experience: February 12, 2025
Virginia
1 review
0 helpful votes
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Fantastic as always
February 23, 2025

Excellent parts selection always have the right part...always delivered on time sometimes been Lil early...couldn't ask for better trustworthy place to find anything you need for your scoot.

Date of experience: February 14, 2025
Texas
1 review
0 helpful votes
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Great product
February 23, 2025
Updated review

Excellent experience and great part using J&P. Could not have completed my project without it.

Date of experience: February 12, 2025

Bitchen selection
February 14, 2025
Previous review

Bitchen selection

Date of experience: February 4, 2025