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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,642
This company responds to reviews on average within 5 days

Instant Feedback

73,317 reviews

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North Carolina
1 review
0 helpful votes
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J&P Cycles always quick and easy shopping, great selections

Date of experience: March 14, 2025
Florida
1 review
0 helpful votes
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Great Experience
March 11, 2025

The product was just as detailed i couldn't be happier the delivery was as promised and earlier than expected customer service was on point thier price match is guaranteed. I am one happy customer Will definitely always buy from J&P

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Excellent Customrr Service
March 11, 2025

Recent order was received as advertised and I was able to enjoy riding during a couple of good weather days. Thank you JP Cycles!

Date of experience: February 25, 2025
Minnesota
1 review
0 helpful votes
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Easy to navigate and parts needed were in stock, easy to follow with the year make and model breakdown on parts.

Date of experience: March 11, 2025
Wyoming
2 reviews
0 helpful votes
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I ordered an armor hoodie and received it within a few days. There were no problems and the ordering is super fast.

Date of experience: February 28, 2025
Alabama
2 reviews
0 helpful votes
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Very helpfull, I have a custom motorcycle that is 19 years old now. So replacement parts can be a challenge. Thank you for your service.

Date of experience: March 11, 2025
Virginia
1 review
0 helpful votes
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Prompt shipping!
March 11, 2025

Easy to use website & great selection of tires. Delivery within 48 hrs so I am back on the road!

Date of experience: February 28, 2025
Wisconsin
1 review
0 helpful votes
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πŸ‘πŸ»
March 10, 2025

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Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Tool works well provided your o rings are not dried out. If they are hard, you'll have to dig them out. The upper o-ring the tool worked fine. The lower o-ring required digging out the oring with a small glasses screw driver and tweezers. It came out in pieces. The rebuild kit worked great, and the tool make installing the new components easy.
If the o rings are still pliable, the tool works. If not, it's a lot harder and the tool does not work for removal.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Happy with my purchase.
March 10, 2025

No damage to my ape hangers although one side was sticking out of the box about a 1/4 of an inch.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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The best!
March 10, 2025

Shipping was extremely fast, I was in the middle of moving locations and jp got the order to me before I moved so there was no inconvenience

Date of experience: February 24, 2025
Michigan
1 review
0 helpful votes
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J&P Cycles has amazing customer service, fast delivery and every part you need is available

Date of experience: February 28, 2025

ALLWAYS AS ADVERTISED!
March 3, 2025
Previous review

ALLWAYS AS ADVERTISED!

Date of experience: February 21, 2025
Connecticut
1 review
0 helpful votes
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All the parts I needed were easy to find, thanks for small labels that let me know it would fit my bike. Bike is ready, all it needs now is cleaning and waxing.

Date of experience: March 12, 2025

Customer, for years now.
June 20, 2024
Previous review

I'm always a happy Customer, for years now. I have ordered parts that have changed my bike for more fun.

Date of experience: June 10, 2024
New Jersey
1 review
0 helpful votes
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Shippping issue
March 10, 2025

My package came missing pieces. Customer service was quick and responsive and replaced my order that day.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Good part ship quick
March 10, 2025

Very happy with the product shipping was timely I rely on JP cycles for a lot of my motorcycle parts shopping. Will definitely recommend to all of my friends

Date of experience: February 28, 2025
Wisconsin
1 review
0 helpful votes
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Good overall shopping site!
March 10, 2025

You send me a 10% discount, but then when I try to use it, it says for 1st time buyers. You shouldn't send that to repeat buyers. Send a repeat buyer discount!

Date of experience: March 11, 2025
Texas
1 review
0 helpful votes
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I haven't used the product yet, so I can't comment.
March 10, 2025
Updated review

Knowledgeable and friendly rep. Quick and correct.
I did not appreciate the onslaught of ads that followed my purchase. I received copious ads for carbs. I had just ordered a carb, I received the carb, why in the world would you send me 50 ads for something I just bought from you?

Date of experience: March 11, 2025

System difficult to navigate
April 7, 2024
Previous review

System difficult to navigate

Date of experience: March 28, 2024
North Carolina
1 review
0 helpful votes
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Replacemect parts
March 10, 2025

I only bought a clutch handle for my bike. It was easy to find on the site, price was great and delivery was prompt. If I need anything else for my motorcycles, this is my go to place.

Date of experience: March 15, 2025
Wisconsin
2 reviews
0 helpful votes
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Windshield bag
March 10, 2025

Plastic that slides in between is a little thick, and old ones used to have felt to prevent scratches.

Date of experience: February 28, 2025
Macao
1 review
0 helpful votes
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BadAss!
March 10, 2025

Super easy to manage my purchase. Im really satisfied with my purchase.

Date of experience: March 11, 2025