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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,493
This company responds to reviews on average within 5 days

Instant Feedback

72,902 reviews

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California
1 review
0 helpful votes
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Im a return cusromer they have always full filled my orders without any hassle as far as comparing there parts im unable to do that because i use what they sent me and its always been satisfactory. There was a time i ordered two sets of rear shocks one for a dyna one for a sporster and they happened to be the same part so J&P promptly notified me and i reassured them it was correct. Most of these money hungry companys of today would ve laughed and shipped two thinking what a sucker hes stuck with an extra set. J&P made sure i wanted two, other than that im not sure what a new customer needs to hear? In my world it was one of the easiest online shopping ive ever done

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Prompt delivery.
March 9, 2025

Found what I needed, ordered it, received it in less than the planned time.

Date of experience: February 26, 2025
New Hampshire
1 review
0 helpful votes
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Easy to find the item
March 9, 2025

The item I was looking for was easy to find and when it was received it was what I expected.

Date of experience: February 26, 2025
Kansas
1 review
0 helpful votes
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5 Stars
March 9, 2025

J&P is top notch in my book. Easy site to navigate and prices are hard to beat.

Date of experience: February 26, 2025
Michigan
1 review
0 helpful votes
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Rebuild 1971 harley davidson FLH
March 8, 2025

On line order experience very good all parts needed it this time and quick deliver my goto place for had to find parts

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Scooter tires
March 8, 2025

All good, pretty quick and straight forward. Would definitely recommend

Date of experience: March 13, 2025
Michigan
1 review
0 helpful votes
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Tires (Michelin Commander 3)
March 8, 2025

Was able to order the specific size I needed received my tires very quickly

Date of experience: February 5, 2025
Alabama
1 review
0 helpful votes
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Easy to Shop
March 8, 2025

I was looking for baffles for my straight pipes, and they had what I was looking for.

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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πŸ‘
March 8, 2025

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Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Ordering parts
March 8, 2025

Great service and easy ordering and great products. Easy to look up and prices are good.

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Works as it should
March 8, 2025

Layout.of the website is good. Found what I was looking for with ease. Everything was simple to navigate. Processed my order quickly and had it delivered quick as well.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Great service,,, order came earlier than expected! Products were great

Date of experience: March 9, 2025
New York
1 review
0 helpful votes
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Fast and easy ordering.
March 8, 2025

The chat was great with Shanna B. And all my questions were answered my order was placed I'm very happy with this experience.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Good parts good prices good service
March 8, 2025
Updated review

Never had a bad experience with JP cycle they are very professional and ready to help in any way keep it up I'm a customer for life

Date of experience: February 21, 2025

Good prices large inventory app is easy to use
February 26, 2025
Previous review

Good prices large inventory app is easy to use

Date of experience: February 16, 2025
Pennsylvania
2 reviews
0 helpful votes
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Kickstand
March 8, 2025

Item came quickly and perfectly as described and it was easy to order

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Works the way it should
March 8, 2025

It was easy to track the product, and it was easy and simple to install the new part.

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Delivered!
March 8, 2025

I attempted to order the tie downs with 2 different vendors. After paying for the tie downs, I later received emails that they were on back order for 10+ weeks. With a travel trip around the corner, J&P Cycles delivered! They not only had them in stock, but they were delivered in a couple days!

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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A+++++
March 8, 2025

A+++++++++++++++++++++++++++!++++++++++++++++++++++

Date of experience: February 25, 2025
Illinois
1 review
0 helpful votes
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Fast and Easy
March 8, 2025

J&P Cycles always makes it easy to order essentials for your ride. Good price, fast shipping, and easy to navigate and find what I'm looking for.

Date of experience: February 25, 2025
Alabama
1 review
0 helpful votes
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Solid
March 8, 2025

Good to do business with. Very easy. Had no problems navigating and finding what I needed

Date of experience: February 25, 2025