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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Very easy ordering. Shipping cost is to high. Should factor in weight. $24 for a gasket?
The pants fit but I can't get used to the tapered leg style. I like to wear boots when riding and tucking the pants in the boots doesn't work for me. Perhaps I'll try a combat type boot.
They kept changing the delivery dates. They told me it would be the 22nd thenthe 26th finally the 28th so the dates just kept changing. It's kinda hard to tell my mechanic keep waiting they changed the date.again
Excellent! Never had I had a bad experience with any purchase over the years with J&P.
After submitting an online order I realized I hadn't changed my previous address. Immediately emailed CS with correct info. I was reached out to and told she had updated the address in the system, but was unable to see if she caught it in time. About 2 days later, she emailed me stating she was sending out a new order to the correct address so not to hold up my build incase the original went to the previous address. I received both about 3 days apart. And was told not to worry about sending back the 2nd set of exhaust studs! They really looked out for me!
It was awesome like always, I have a 2004 soft tail with the 88 motor I would like to see more parts for those bike
Order came in promptly and every was fine. Would buy them again.
Have always found what I needed and zero issues with delivery or faulty goods.
It was good as always and I started buying thru them when his parents first open and will keep using them i do miss the catalog
Quick and easy.every time. Great products at great prices.
It was quick and easy and with the $15 discount made it an easy decision wish I had waited. The new helmet IS NOT of the same quality of the first I purchased several years ago the liner doesn't fit properly inside the helmet
They offer great, high quality products with great prices and fast shipping. They are very helpful and easy to work with.
I received my part little bit damaged, $#*! happens but customer service addled this perfectly i will order again
Order the Saddlemen seat, it was delivered in QuickTime, even with a little holdup during shipping. Billy from J&P called me to let me know about the holdup and verify that it would still be delivered to my post office box with no issues.
The online purchase went very smooth although the delivery was delayed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members