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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,561
This company responds to reviews on average within 5 days

Instant Feedback

73,132 reviews

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Florida
1 review
0 helpful votes
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Good company to do business with
March 20, 2025
Updated review

Good prices, good selection of items, prices are in line with other businesses, great customer service.

Date of experience: March 24, 2025

Worth checking out
February 14, 2025
Previous review

Easy to use website, large selection of parts, prices are fair.

Date of experience: February 15, 2025
Georgia
1 review
0 helpful votes
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Quick and easy, found what I was looking for with no problems

Date of experience: March 24, 2025
Colorado
1 review
0 helpful votes
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Got it!
March 20, 2025

So far so good! Always have just what I need in stock, and always delivered on time!

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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Part fit and performed great
March 20, 2025

Part was easy to install and the performance was outstanding

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Great product, great price, great service. Only Company that had what I needed

Date of experience: March 10, 2025
Ohio
1 review
0 helpful votes
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Sent wrong part
March 20, 2025

Sent wrong part,or part description was wrong needed shift lever for 2012 ultra classic shift lever I received might fit a moped it's so small.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Awesome service
March 20, 2025

Ordered an older exhausted it fit per perfectly. Called order in on phone no issues. Wish i had known about the c clips having to use old ones. Took another week for them to get here. Awesome company thanks

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Great service and great product
March 20, 2025

When it was shipped, it got here in record time. However it was shipped out within the 24 hours that was advertised. But after contacting support, they made sure it got shipped ASAP and was delivered very quickly

Date of experience: March 26, 2025
Georgia
1 review
0 helpful votes
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N/A
March 20, 2025
Updated review

Always great doing business with J&P Cycles. Usually have the parts I am looking for.

Date of experience: March 24, 2025

Great service
June 8, 2024
Previous review

JP cycles had exactly what I needed in stock and it shipped quickly.

Date of experience: May 29, 2024
Georgia
1 review
0 helpful votes
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Excellent customer service!
March 20, 2025

Love the ability to find specific parts for my bike as someone not familiar with Harley. The Military discount is much appreciated as well!

Date of experience: March 24, 2025
Kansas
1 review
0 helpful votes
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Very rapid response and delivery.
March 20, 2025

Ordered on Monday, received on Wednesday. Beautiful workmanship and product as expected.

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Great
March 20, 2025

Fast, on time, hassle free experience! They had the parts I needed, for reasonable prices.

Date of experience: March 10, 2025
Georgia
2 reviews
0 helpful votes
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Easy shop and pay, quick shipping.
March 20, 2025

Things are always easy to research and purchase. After being added to the cart, your provided with several payment options. Things ship almost immediately!

Date of experience: March 10, 2025
Georgia
2 reviews
0 helpful votes
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Always got what I need!
March 20, 2025

Website easy to navigate. Huge variety of parts suppliers as they always seem to have what I need and delivered fast!

Date of experience: March 10, 2025
Missouri
1 review
0 helpful votes
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Great
March 20, 2025

I ordered everything I needed, and it got to me faster than I expected it!

Date of experience: March 10, 2025
Kentucky
1 review
0 helpful votes
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Satisfied with my experience
March 20, 2025

Verified my military but it didn't take anything off the price :(

Date of experience: March 24, 2025
California
2 reviews
0 helpful votes
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I purchased an older Harley and J&P Cycles has been a life saver on finding older parts for my motorcycle.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Good product. Bad shipping
March 20, 2025

Was sent the wrong clutch pack the first time. When I called up, the guy on the phone was awesome. Got me the right part number and sent me out the new clutch pack and also a free return shipping label.
Shipping took well over a week for some reason. Was supposed to get it on a Wednesday and I never got it till Saturday. I don't know why it took so long to get here, but that's my only complaint.

Date of experience: March 10, 2025
Illinois
1 review
0 helpful votes
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Good service
March 20, 2025

Quick shipping ******************************************

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and reliable.
March 20, 2025

Easy to find parts even for my 20 year old bike. With an rpm membership I got my parts delivered in two days. Two tires a stator and a carb rebuild kit. Would definitely use again.

Date of experience: March 10, 2025