Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,902
quality
23,907
This company responds to reviews on average within 5 days

Instant Feedback

74,140 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Share Review
Report Review

Fast and excellent service
April 3, 2025

Iphone JP cycles on the internet and they had the combatic gaskets I required for my bike. The experience was great. I had my product in a few days. Excellent service

Date of experience: March 23, 2025
New York
3 reviews
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Share Review
Report Review

Great
April 3, 2025

Great been shopping with you for years. It's always been a good experience,

Date of experience: April 3, 2025
Georgia
1 review
0 helpful votes
Follow Dorisann P.
Unfollow Dorisann P.
Share Review
Report Review

Good part got here pretty quick.
April 2, 2025

Should have stop and bought them at bike week but thought it be ok. On way home front wheel bearing went out got it home 4.5 hours from daytona beach and ordered them took about a week to get them

Date of experience: March 23, 2025
Arizona
1 review
0 helpful votes
Follow Grimm R.
Unfollow Grimm R.
Share Review
Report Review

Great parts great price
April 2, 2025

I ordered a stator for my roadking when it was faulty they quickly replaced it with a better upgraded one and BOOM back on the road they are great people to buy from.

2 wheels down stay up

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
Follow Joe C.
Unfollow Joe C.
Share Review
Report Review

ODI Van grips
April 2, 2025

I recently bought some ODI Vans grips for my 19 Road Glide while I was doing a bar swap. Easiest grip install i have ever done. By far the best grips I have ever bought and used.

Date of experience: March 23, 2025
Massachusetts
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Great overall shopping experience
April 2, 2025

Needed help selecting items and talked with a very knowledgeable salesperson.

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Great product speedy delivery
April 2, 2025

Their delivery service was outstanding went out of their way to secure my package

Date of experience: March 26, 2025
South Carolina
4 reviews
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

Yay new wheel bearings!
April 2, 2025
Updated review

Easy to navigate the site find parts and very reasonable prices! Putting my bikes in the Garage makes it easy to swap between them when I need different things for each bike.

Date of experience: April 3, 2025

Good site easy to use and navigate
December 10, 2023
Previous review

Good site easy to use and navigate

Date of experience: December 10, 2023
California
2 reviews
0 helpful votes
Follow Ron K.
Unfollow Ron K.
Share Review
Report Review

Great parts, shipping not so much
April 2, 2025

Parts were great but took 10 days to receive because FedEx economy messed everything up and then had to reprint the label costing another day, FedEx shipping has definitely gone downhill

Date of experience: March 23, 2025
Minnesota
1 review
0 helpful votes
Follow Atom C.
Unfollow Atom C.
Share Review
Report Review

As it should be...
April 2, 2025
Updated review

Good variety, easy to order, and quick shipping. Just as it should be.

Date of experience: March 23, 2025

Djajdndk
August 9, 2024
Previous review

Wkcjdnwnaksksnenksjsjsjsjdnsnnwndjxnwnensxjxjdnnsksjsnnd

Date of experience: July 29, 2024
Indiana
1 review
0 helpful votes
Follow Larry K.
Unfollow Larry K.
Share Review
Report Review

Fast shipping
April 2, 2025

Parts was as described. Worked great. And fast delivery.I will be ordering again soon thanks for all you're help

Date of experience: March 23, 2025
Virginia
1 review
0 helpful votes
Follow DEREK Z.
Unfollow DEREK Z.
Share Review
Report Review

Good experience and easy shopping
April 2, 2025

Everything was easy to navigate, select and complete with very fast shipping

Date of experience: March 23, 2025
Arizona
1 review
0 helpful votes
Follow Joshua D.
Unfollow Joshua D.
Share Review
Report Review

Great customer service
April 2, 2025

Ryan and staff were very knowledgeable and helpful in assisting me with new tires. I was notified promptly upon their delivery to the store and the staff had my tires mounted and balanced quickly thereafter. Very pleased. I will definitely be back.

Date of experience: March 23, 2025
Ohio
2 reviews
0 helpful votes
Follow Keith M.
Unfollow Keith M.
Share Review
Report Review

Got what I ordered.
April 2, 2025

Pricey for what it is but will provide something other than plastic in the engine.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
Follow Lamar B.
Unfollow Lamar B.
Share Review
Report Review

MY GO TO STORE
April 2, 2025

Great people to deal with and fair pricing and great quality parts!

Date of experience: April 4, 2025
Nebraska
1 review
0 helpful votes
Follow Jamie Y.
Unfollow Jamie Y.
Share Review
Report Review

Good experience
April 2, 2025

Never had a bad experience Jo cycles is top notch. Always timely delivery. If not they let you know good company.

Date of experience: March 23, 2025
South Carolina
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Perfect fit
April 2, 2025

Was in a pinch and parts were perfect. Installed better than factory

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
Follow BRYAN A.
Unfollow BRYAN A.
Share Review
Report Review

GREAT SERVICE, WRONG PART
April 2, 2025

SERVICE WAS GREAT, PART ARRIVED FAST, IT WAS THE WRONG PART BUT THAT WAS MY FAULT, I WILL RETURN IT AND GET THE RIGHT PARTS, VERY SATISFIED.

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
Follow Ricky Q.
Unfollow Ricky Q.
Share Review
Report Review

The light is good quality and installed easily. The delivery was fast and on time.

Date of experience: March 23, 2025
Kentucky
3 reviews
0 helpful votes
Follow Darrell X.
Unfollow Darrell X.
Share Review
Report Review

Great service
April 2, 2025
Updated review

Always great experience with JP cycles, if there us a problem, quick to help and fix issue..

Date of experience: March 23, 2025

Great service, quick delivery
November 29, 2024
Previous review

Quick delivery, great product, easily found the item I was looking for,

Date of experience: November 19, 2024