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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,514 reviews

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Florida
3 reviews
0 helpful votes
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Great shopping experience!
April 2, 2025

JP Cycle had a part that Harley did not stock and it arrived in good condition and ina timely way!

Date of experience: April 3, 2025
Missouri
1 review
0 helpful votes
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Harley shorty levers.
April 2, 2025

Was awesome. Ordered them early one day received them the next day! And very good quality so easy to install and work like factory.

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Amazed! Product and shipping, quick and easy
April 2, 2025
Updated review

Parts as described no damage shipping was amazing in a-time frame.
Will buy accessory products from JP cycles every time I've never been let down

Date of experience: March 23, 2025

Good product
October 13, 2024
Previous review

Got what I ordered and on time
Got here a day early
She loved it

Date of experience: October 2, 2024
Virginia
1 review
0 helpful votes
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Great
April 2, 2025

Very good, excellent, superb, fantastic, awesome, well done

Date of experience: March 23, 2025
Delaware
1 review
0 helpful votes
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Fast shipping
April 2, 2025

Fast shipping it was 2 days late but it's here and it's wat I ordered

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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Review
April 2, 2025

Clerk was helpful. I love surveys and can't without them. Probably won't take the next one.

Date of experience: March 23, 2025
Minnesota
1 review
0 helpful votes
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Parts I received were exactly what was on the website, customer support is very helpful when looking for aftermarket replacement parts

Date of experience: March 23, 2025
South Carolina
1 review
0 helpful votes
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Good stuff
April 2, 2025

It was good very good and it makes other good things seem not good

Date of experience: March 23, 2025
Ohio
1 review
0 helpful votes
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Fast shipping
April 2, 2025

Fast shipping. Quality parts. Parts all fit properly. And look great!

Date of experience: March 23, 2025
Arizona
1 review
0 helpful votes
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Extended Heel Shifter
April 2, 2025

Found exactly what I was looking for, shipped and received in a timely manner.

Date of experience: April 3, 2025
Iowa
1 review
0 helpful votes
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Fearless Fairing
April 2, 2025

Great quality, nice looking. Infinity stereo exceeds expectations!

Date of experience: March 22, 2025
Missouri
1 review
0 helpful votes
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Lack of knowledge and parts.
April 2, 2025
Updated review

When making my purchase order, I reached out to online chat. I purchased chrome Work's trued X over and the HP 4 1/2 inch slip on. I asked their Child Support if it came with all hardware to mount as he assured me that it did and then asked for my year make and model. Once provided, I was directed to purchase a gasket kit that came with chrome acorn nuts to mount the head pipe to the headers, so I purchased it. However, when I received all the product, I did not receive any clamps for the slip on, I did not receive any bolt hardware for the mounting and that kit I bought that was suggested was irrelevant because it came with two gaskets. So I was directed to buy things I didn't need and ended up with nothing that I did. I would think that when spending $1500 on an exhaust system two clamps and four bolts wouldn't be much to ask for..

Date of experience: March 29, 2025

Was able to get all my questions answered related to...
March 24, 2025
Previous review

Was able to get all my questions answered related to product that was purchased before purchasing..

Date of experience: March 14, 2025
Colorado
2 reviews
0 helpful votes
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Replacing my odometer trip switch
April 2, 2025

It wasn't the exact part for my bike, but it did have the part that I needed, and I was able to rig it into the electrical. Now it works great. Thank you.

Date of experience: March 22, 2025
Missouri
1 review
0 helpful votes
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Awesome
April 2, 2025

Love everything I got except my hand grips. One of them is upside down the throttle side the skulls are upside down. It was made backwards, but good quality love everything else just wish the schools were facing the right darn way.

Date of experience: March 22, 2025
Oregon
1 review
0 helpful votes
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Ordering this top end gasket set solved my vacuum leak issue. My sportster is running great.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Everything I expected as usual
April 1, 2025
Updated review

Been a customer for over twenty five years and always my go to for all my motorcycle needs.

Date of experience: March 22, 2025

Loyal customer for many years
February 18, 2025
Previous review

Loyal customer for many years. Always great service and punctual deliveries

Date of experience: February 8, 2025
Kentucky
1 review
0 helpful votes
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Got it. Thanks.
April 1, 2025

Your site offered me a 10% discount and when I went to apply it an error processing said that it can only be used for first time, buyers. I am a first time buyer..

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Fast shipping
April 1, 2025

Ordered a rear tire and it arrived in no time. Super fast and pleased with the service.

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
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Time will tell but I'm looking forward to a good riding season on this tire

Date of experience: March 22, 2025
New Hampshire
1 review
0 helpful votes
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No title needed.
April 1, 2025

All was very good. Thanks. I need to say nothing more. I am a person of very few words and do not like to write a lot. Next case!

Date of experience: March 22, 2025