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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,430 reviews

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California
2 reviews
0 helpful votes
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Great parts, shipping not so much
April 2, 2025

Parts were great but took 10 days to receive because FedEx economy messed everything up and then had to reprint the label costing another day, FedEx shipping has definitely gone downhill

Date of experience: March 23, 2025
Minnesota
1 review
0 helpful votes
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As it should be...
April 2, 2025
Updated review

Good variety, easy to order, and quick shipping. Just as it should be.

Date of experience: March 23, 2025

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August 9, 2024
Previous review

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Date of experience: July 29, 2024
Indiana
1 review
0 helpful votes
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Fast shipping
April 2, 2025

Parts was as described. Worked great. And fast delivery.I will be ordering again soon thanks for all you're help

Date of experience: March 23, 2025
Virginia
1 review
0 helpful votes
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Good experience and easy shopping
April 2, 2025

Everything was easy to navigate, select and complete with very fast shipping

Date of experience: March 23, 2025
Arizona
1 review
0 helpful votes
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Great customer service
April 2, 2025

Ryan and staff were very knowledgeable and helpful in assisting me with new tires. I was notified promptly upon their delivery to the store and the staff had my tires mounted and balanced quickly thereafter. Very pleased. I will definitely be back.

Date of experience: March 23, 2025
Ohio
2 reviews
0 helpful votes
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Got what I ordered.
April 2, 2025

Pricey for what it is but will provide something other than plastic in the engine.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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MY GO TO STORE
April 2, 2025

Great people to deal with and fair pricing and great quality parts!

Date of experience: April 4, 2025
Nebraska
1 review
0 helpful votes
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Good experience
April 2, 2025

Never had a bad experience Jo cycles is top notch. Always timely delivery. If not they let you know good company.

Date of experience: March 23, 2025
South Carolina
1 review
0 helpful votes
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Perfect fit
April 2, 2025

Was in a pinch and parts were perfect. Installed better than factory

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
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GREAT SERVICE, WRONG PART
April 2, 2025

SERVICE WAS GREAT, PART ARRIVED FAST, IT WAS THE WRONG PART BUT THAT WAS MY FAULT, I WILL RETURN IT AND GET THE RIGHT PARTS, VERY SATISFIED.

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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The light is good quality and installed easily. The delivery was fast and on time.

Date of experience: March 23, 2025
Kentucky
3 reviews
0 helpful votes
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Great service
April 2, 2025
Updated review

Always great experience with JP cycles, if there us a problem, quick to help and fix issue..

Date of experience: March 23, 2025

Great service, quick delivery
November 29, 2024
Previous review

Quick delivery, great product, easily found the item I was looking for,

Date of experience: November 19, 2024
Virginia
1 review
0 helpful votes
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Great as always
April 2, 2025

Fast easy convenient as always great pricing with fast shipping

Date of experience: March 23, 2025
Michigan
1 review
0 helpful votes
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Annoying
April 2, 2025

Good product & hassle free buying experience, but the follow up emails to confirm delivery, then bringing me to a review page, suck. Yes, enough that I'll probably shop elsewhere in the future.

Date of experience: March 23, 2025
Illinois
3 reviews
0 helpful votes
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Always a great experience
April 2, 2025

The filtering program the site uses makes it near impossible to order the wrong thing. That is why I use them!

Date of experience: March 23, 2025
California
1 review
0 helpful votes
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Good
April 2, 2025

Ordered and delivered. Product as described and fit bike like factory.

Date of experience: March 23, 2025
Florida
3 reviews
0 helpful votes
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Great shopping experience!
April 2, 2025

JP Cycle had a part that Harley did not stock and it arrived in good condition and ina timely way!

Date of experience: April 3, 2025
Missouri
1 review
0 helpful votes
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Harley shorty levers.
April 2, 2025

Was awesome. Ordered them early one day received them the next day! And very good quality so easy to install and work like factory.

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Amazed! Product and shipping, quick and easy
April 2, 2025
Updated review

Parts as described no damage shipping was amazing in a-time frame.
Will buy accessory products from JP cycles every time I've never been let down

Date of experience: March 23, 2025

Good product
October 13, 2024
Previous review

Got what I ordered and on time
Got here a day early
She loved it

Date of experience: October 2, 2024
Virginia
1 review
0 helpful votes
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Great
April 2, 2025

Very good, excellent, superb, fantastic, awesome, well done

Date of experience: March 23, 2025