On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Absolutely the worst customer service on the planet. Just a total joke
Return item because they sent wrong one. Not even for my bike I entered and then charged me for returning it. Wow. Not good
Draft has made you stand out from the rest. JP is now my go-to for anything power sports related!
This windshield fit my oem brackets perfectly. It makes my 1998 Road King look great once again.
Waited for part got part installed part Making me enter 50 charactors or more from what I've already done pisses me off
Works great, Even with leds, only down fall is no way to mount it with a custom bracket, but great replacement will be recommending to others
Ordered the product I needed and after getting the shipping confirmation i waited and waited for it to arrive. After about 9 days i got in contact with customer service and found that the item had never shipped. A replacement was shipped with expedited shipping and showed up two days later. Happy with the customer service and the product just wish my original order came quicker. They did give me a $15 credit on my account for my next purchase so that is sweet.
Didn't take as long as others to deliver. Will consider j&p next time when I need a part.
Ordered these tires and when they arrived I had seen the weight rating is not meant for touring bikes or anything over 808lbs max.
It should be easier to find a helmet size chart than having to call support.
Ordering was easy and shipping was fast, would use J&P again. Thinking about getting a new ridding jacket, will look at J&P first.
Item didn't fit and we had good communications and they refunded my money. Would not hesitate to do business with them in the future, very trust worthy company.
Easy to order lets see how long it takes
Could not figure out how to use my riders preferred rewards. Will not renew waste of money.
JP Cycle is exactly what is needed in the World of saving money. Dealership costs for parts are getting outrageous. Everything on the site or in the store in Daytona is very affordable. I really like they have products for every budget also
Delivered as promised they kept me informed the whole time through emails as usual very good service
Most of the order was correct when it arrived, however the three bolts used to screw the air filter to the back plate were too short, luckily I was able to use my old bolts. That fault could fall on Revzilla, since this is where the parts came from.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members