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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,483
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

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Maryland
1 review
0 helpful votes
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Replacement windshield
April 20, 2025
Updated review

I ordered a replacement windshield for my Harley Ultra, well packaged, no scratches and it fit like a glove! If I need anymore parts for her I will be coming here, got it for a good price! I only had her out once with it and it worked well!

Date of experience: April 10, 2025

Part was easy to find and a breeze to checkout,,, just...
April 9, 2025
Previous review

Part was easy to find and a breeze to checkout,,, just hope it fits!?!?

Date of experience: March 30, 2025
Pennsylvania
1 review
0 helpful votes
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I shopped with JP Cycles for years
April 20, 2025

I've been shopping with JP Cycles for over 24 years that I can recall and I've rarely ever had an issue or problem with anything. Would like a new catalogue sent and I would like to see JP start selling some old school stuff shovel head. It's getting harder and harder to find shovel head stuff and Dana replacement stuff for non-OEM replacements outside of that zero complaints I'm a happy rider. Keep the greasy side down.!

Date of experience: April 10, 2025
North Carolina
1 review
0 helpful votes
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Great experience
April 20, 2025

Easy to order on website, super fast shipping and excellent products.

Date of experience: April 10, 2025
Pennsylvania
1 review
0 helpful votes
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99 sportster
April 20, 2025
Updated review

Why did you choose jp cycles should sum it all up you don't need describe your experience. I wasn't snorkeling in Hawaii that's an experience.

Date of experience: April 10, 2025

Easy online ordering
April 9, 2025
Previous review

Easy online ordering

Date of experience: March 30, 2025
Ohio
1 review
0 helpful votes
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Wrong part
April 20, 2025

It took a week to get it and it was the wrong part so now I have to ship the item back and ordered the right part that I need for my bike.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
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Great experience
April 20, 2025

Ordered some tires came super fast no issues and they look great on the bike!

Date of experience: April 10, 2025
Missouri
2 reviews
0 helpful votes
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LS2 gloves
April 20, 2025
Updated review

Had tried these gloves on a local dealer and by going through this company I saved $25 perfect fit as expected

Date of experience: April 10, 2025

It was so easy to locate product and great price
April 9, 2025
Previous review

It was so easy to locate product and great price

Date of experience: March 30, 2025
Kansas
1 review
0 helpful votes
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April 20, 2025

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Date of experience: April 10, 2025
California
2 reviews
0 helpful votes
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Always great
April 20, 2025

Always easy ordering and finding of parts. My parts were out of stock and months later when they finally got in stock, they notified me right away so I could order them.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
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Dunlop AE2 Tires
April 20, 2025

Decided to order they tires now although I do not need them at this moment as I was concerned of availability in a few months given that this is a new tire from Dunlop.

Date of experience: April 10, 2025
Mississippi
1 review
0 helpful votes
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Title
April 20, 2025

Overall good experience had to order 1 part direct from thrashin supply it was out of stock on JP. Other than that everything i needed in one place quick shipping and easy to navigate store.

Date of experience: April 10, 2025
Missouri
1 review
0 helpful votes
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Harley seat
April 20, 2025

Great customer service very helpful. Received my seat was not what I want a little to big for my softtail. Sent me the info to return it. Waiting on another seat on back order to come in to make that purchase. Will use again

Date of experience: April 10, 2025
Missouri
2 reviews
0 helpful votes
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GREAT EXPERIENCE, AS ALWAYS!
April 20, 2025
Updated review

EASY WEBSITE TO NAVIGATE, QUICK, ACCURATE, SERVICE. NO HIDDEN FEES. DISCOUNTS FREQUENTLY OFFERED. LOT'S OF CHOICES.

Date of experience: April 10, 2025

EASY PROCESS TO NAVIGATE
April 6, 2025
Previous review

EASY PROCESS TO NAVIGATE

Date of experience: March 26, 2025
Tennessee
1 review
0 helpful votes
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Ordered stator for Harley.
April 20, 2025
Updated review

Order selections were simple. Checkout was easy, product showed up when shipping said it was supposed to. Process was great.

Date of experience: April 10, 2025

Quick and easy
April 8, 2025
Previous review

Quick and easy.

Date of experience: March 29, 2025
North Dakota
1 review
0 helpful votes
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April 20, 2025

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Date of experience: April 10, 2025
New York
1 review
0 helpful votes
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History with J&P Cycle
April 20, 2025

I ride a restored 78 FXS. Have been purchasing from J&P Cycle since 2008. Customer service has always assisted me with all my issues and concerns. If I thought it would make a difference I'd ask J&P to bring back their Vintage Cycle publication. John

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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Cooling the Twins
April 20, 2025
Updated review

Been playing around for a few years on getting the Love Jugs. Bit the bullet. No problems

Date of experience: April 9, 2025

Always have good service with J&P
April 5, 2025
Previous review

Always have good service with J&P

Date of experience: March 25, 2025
Washington
1 review
0 helpful votes
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Great buying experience.
April 20, 2025

Positive buying experience. Items as described. Great communication about my order. Kept me updated via email, every step of the way.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Great products and price
April 20, 2025

Products were perfect. Everything was just as described and was delivered in a very timely manner. No issues at all ordering through this company. Would happily do it again!

Date of experience: April 9, 2025
North Carolina
1 review
0 helpful votes
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Great Customer Service!
April 20, 2025
Updated review

I ordered a front and rear tire for my bike weeks ago. Received the front tire within days. Was excellent. Had a bit of trouble tracking down the tire. Claimed awaiting carrier pickup but was already shipped. Confusing right? Waited a few days and called the company to ask perhaps where my tire may be. They could not locate it but offered to replace and sent me a new one within 48hrs! Best customer service I have experienced. Hands down! Could not remember the 2 people I spoke to names, but I will definitely recommend!

Date of experience: April 9, 2025

Quick and Easy!
April 6, 2025
Previous review

Quick and Easy! Affordable prices.

Date of experience: March 26, 2025