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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,574
This company responds to reviews on average within 5 days

Instant Feedback

73,158 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Helpful tech support/ no hassle return and refund. Quality product. Helpful videos

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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Nice
April 26, 2025

Good company to order fast delivery transaction went smoothly

Date of experience: April 16, 2025
Puerto Rico
1 review
0 helpful votes
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Great service
April 26, 2025

Great service no issues as always great products, good pricing

Date of experience: April 16, 2025
Puerto Rico
1 review
0 helpful votes
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Let's go ride!
April 26, 2025

All good. Excellent quality product and great price. Shopping experience was very easy and I was kept very well informed about every detail throughout the purchase.

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Awesome 😎
April 26, 2025

Great. 😃 Awesome. Cool-Beans. Right on. Always my go-to Motorcycle cycle shop. Thanks.

Date of experience: April 16, 2025
Nebraska
1 review
0 helpful votes
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Absolutely a joy to work with punctual easy to work with no complaints there. Was dissapointed couldn't use a veteran discount on my order but still super awesome to work with.

Date of experience: April 15, 2025
Indiana
1 review
0 helpful votes
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Great!
April 26, 2025

Great products and prices. Quick delivery. Was able to find what I was looking for

Date of experience: April 4, 2025
Louisiana
1 review
0 helpful votes
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J&p great
April 26, 2025
Updated review

J&p is great. So far. Only issues are with shipper. FedEx is garbage good luck getting your packages Wish yall used ups

Date of experience: April 15, 2025

Missing part
October 12, 2024
Previous review

Was missing a bolt. Nothing a quick trip to hardware store couldn't resolve over all. Very. Good experience will use again and again

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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April's review
April 26, 2025

Products were highly recommended and speedy delivery large variety of options to choose from

Date of experience: April 15, 2025
Illinois
1 review
0 helpful votes
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Great Price Fast Shipping
April 26, 2025
Updated review

They notified me that the tires were in stock, and a great price free shipping can't go wrong!

Date of experience: April 15, 2025

Great Prices!
April 14, 2025
Previous review

Great Prices!

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Nooice
April 25, 2025

The seat is very stylish and comfortable while riding my bike.

Date of experience: April 12, 2025
Washington
1 review
0 helpful votes
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Tires
April 25, 2025

Shipping was quick. Got my parts as they were described. The pre loaded vehicles in my garage made locating the parts effortless

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
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Fantastic
April 25, 2025

It seems to be better than the one I had before. Sturdy and lasting

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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Hassle free...
April 25, 2025

Quick, easy, competitive price and delivered to my door. Doesn't get any better than that.

Date of experience: April 15, 2025
Indiana
1 review
0 helpful votes
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Shipping
April 25, 2025

Part shipped everywhere. Took a little longer than expected. Service department was very helpful. Refunded shipping cost. Part was on my doorstep the next day.

Date of experience: April 15, 2025
California
1 review
0 helpful votes
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Easy to order parts and transact business with J&P. I ordered a new throttle return cable, a spare kickstand spring to keep in my saddle bag (Just in case), and a new oil filter for the oil change I need to do this Spring.

Date of experience: April 15, 2025
Ohio
1 review
0 helpful votes
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Received part of the order
April 25, 2025
Updated review

Received part of the order looks like i was refunded for the second part $3.50 to my charge card. But no communication that it was not available. Tom

Date of experience: April 15, 2025

Good web site to place orders
April 10, 2025
Previous review

Good web site to place orders

Date of experience: March 31, 2025
Maine
1 review
0 helpful votes
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Fast turnaround
April 25, 2025

Bike specific web site. Cuts down on wrong parts ordered. 👍

Date of experience: April 15, 2025
Michigan
1 review
0 helpful votes
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The right products
April 25, 2025

Ordered what I needed for the application received said products/parts with in days of ordering. Everything fit perfectly and got back on the road in no time Thank you

Date of experience: March 12, 2025
Illinois
1 review
0 helpful votes
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Easy
April 25, 2025

Quick and painless was able to search website with ease. Nothing else to say.

Date of experience: April 15, 2025