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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,612
This company responds to reviews on average within 5 days

Instant Feedback

73,238 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Fast and friendly service i've been ordering from j p cycles for years now because of the excellent service and good quality

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
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Missing hardware
April 29, 2025
Updated review

I seem to struggle with purchasing online here I stand in my area ready to install the tour pack trunk to the mount and I have the 4 washers and 4 nuts but directions state to install threaded studs which I have looked everywhere in the boxes tore through the package paper and there isn't 4 threaded studs I'm just wondering where are they

Date of experience: April 19, 2025

Yall shouldn't even waste your time with discount promo...
April 14, 2025
Previous review

Yall shouldn't even waste your time with discount promo codes every time I tried to use one I was told a different excuse so even though I was sent one I never got to use it if your going to charge people
The price of the product don't play with these discounts no matter I paid for the product I pray this works

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Flat tire
April 29, 2025

Good price and product. Delivery was delayed and had to buy a tube locally to get my bike back on the road.

Date of experience: April 19, 2025
Georgia
2 reviews
0 helpful votes
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Key
April 29, 2025

Key shipped to house good. Same thing in box at my house as the website thing. Very nice

Date of experience: April 19, 2025
Canada
1 review
0 helpful votes
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Satisfied
April 29, 2025

I am happy with the product, fair price, good delivery time, that's all anyone can ask for so 2 thumbs up

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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For the most part I'm satisfied other than one of the items I ordered was tiny rubber inner primary oring seals in which your online picture showed 10 of them in the picture which 10 are needed when replacing them and the price was $3.95 so I ordered them only for the order to show up and I have one oring in a bag come to find out apparently they're sold individually at an insane price of $3.95 per single tiny oring when it appears as a more reasonable price of $3.95 for the set of 10 but nope almost $4 per tiny oring I'm not sure why they're not sold as a set for the real price typically one oring wouldn't be replaced with 8 or 9 other old used ones but if so then clarify the add letting it be better known thats its only one and 10 are needed instead of showing 10 and sending just one

Date of experience: April 19, 2025
North Carolina
1 review
0 helpful votes
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Thanks
April 29, 2025
Updated review

Thanks for the product it looks great thanks again!@!

Date of experience: April 19, 2025

Great thanks
April 19, 2025
Previous review

Great thanks

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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Cb500 tires
April 29, 2025

Good price. Fast shipping. Can't ask for much more. J&P seem to always have what I'm looking for!

Date of experience: April 19, 2025
Michigan
1 review
0 helpful votes
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Good
April 29, 2025

Didn't notice any difference but looks a little better than the stock filter

Date of experience: April 19, 2025
Iowa
1 review
0 helpful votes
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I will be back
April 29, 2025
Updated review

Easy to find products, easy check out, and very good shipping. (one package was delayed but I was sent a notice) Thank you

Date of experience: April 18, 2025

Good so far, would be nice to know the size of the...
April 17, 2025
Previous review

Good so far, would be nice to know the size of the ride on bottle

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Hubby tires
April 29, 2025

Great service received quickly. Have bought from them previously and always get what we need quickly

Date of experience: April 18, 2025
Michigan
1 review
0 helpful votes
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It's running!
April 29, 2025

Parts fit as promised look forward to future purchases on other projects!

Date of experience: April 18, 2025
Georgia
1 review
0 helpful votes
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Tire
April 29, 2025
Updated review

Shopping was easy and got a good deal. Online purchase was easy to use and the product showed up early.

Date of experience: April 11, 2025

Easy to find what I needed
April 15, 2025
Previous review

Easy to find what I needed

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
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Rebuild parts
April 29, 2025

I gave received my parts as ordered and am still in the process of customizing and rebuilding a 1996 Sportster 1200C.

Date of experience: April 18, 2025
Tennessee
1 review
0 helpful votes
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Bell helment purchase
April 29, 2025

Purchased a bell modular helmet and cardo blue tooth system. The salesman, Chris, was very helpful and was very knowledgeable of the products. He helped me select the best cardo system to suit my needs.

Date of experience: April 18, 2025
Illinois
2 reviews
0 helpful votes
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Great product
April 29, 2025
Updated review

Simple install wish there was a better install video for the 2026 117 Breakout

Date of experience: April 18, 2025

Great service
April 17, 2025
Previous review

Great service

Date of experience: April 7, 2025
Wisconsin
1 review
0 helpful votes
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Over the years I've only ordered a few thing but god damn I've never had a problem with what I've got weather it's the shipping or just wrong parts. You can NOT say that about to many online stores these days.

Date of experience: April 18, 2025

Actually it went really smooth, the prompts did what...
April 16, 2025
Previous review

Actually it went really smooth, the prompts did what they needed to do correctly.

Date of experience: April 6, 2025
Ohio
2 reviews
0 helpful votes
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Fast and easy
April 28, 2025
Updated review

It was relatively easy to search, view, and order, and the pants arrived at my house very quickly.

Date of experience: April 18, 2025

It was relatively easy to complete, but I was hoping...
April 17, 2025
Previous review

It was relatively easy to complete, but I was hoping to get the 10% first time discount, but I wasn't able to apply it.

Date of experience: April 7, 2025
Delaware
1 review
0 helpful votes
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Parts for project bike
April 28, 2025

Found most of the parts needed for my 79 xlh on Jp cycles. You want more characters for your limit. So here it is.

Date of experience: April 18, 2025
New Zealand
1 review
0 helpful votes
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Great service
April 28, 2025

Great service needed speed sensor for 07 iron horse got thunder heart sensor changed terminals re drilled bolt hole made spacer speedo working

Date of experience: April 19, 2025