Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,619
This company responds to reviews on average within 5 days

Instant Feedback

73,245 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Leo B.
Unfollow Leo B.
Share Review
Report Review

Clutch cable
April 30, 2025
Updated review

Very good delivery no problems easy ordering will buy again

Date of experience: April 19, 2025

Good so far see what happens after my order arrives
April 19, 2025
Previous review

Good so far see what happens after my order arrives.

Date of experience: April 8, 2025
Kentucky
1 review
0 helpful votes
Follow Victor M.
Unfollow Victor M.
Share Review
Report Review

Bought metzeler tires
April 30, 2025

Received my order within a few days. Will add more once I get to ride on tires. As I haven't had time to get them on the bike yet.

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
Follow Darold O.
Unfollow Darold O.
Share Review
Report Review

Good buying expireince
April 30, 2025

Good buying expireince would definitely buy again this was a good deal for the money keep up the good customer service

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
Follow Javier M.
Unfollow Javier M.
Share Review
Report Review

I had been aware of J&P Cycles for years but never purchased anything or even really looked thru their catalog. That all changed when I decided to purchase a new seat for my 2017 FLHXS. After much research online I decided upon J&P Cycles because of their positive reviews and great customer service which made me confident in my purchase. I will be using them for all my motorcycle parts and accessories moving forward.

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
Follow Johnny R.
Unfollow Johnny R.
Share Review
Report Review

Purchase was fast and easy. The rep. Was professional thanks.

Date of experience: April 19, 2025
Colorado
1 review
0 helpful votes
Follow bob b.
Unfollow bob b.
Share Review
Report Review

Product - price - perfect fit.
April 30, 2025

Found product I was seeking at a good price and quick delivery and perfect fit.

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
Follow Joshua A.
Unfollow Joshua A.
Share Review
Report Review

Quick painless, quality. This company has had motorcycle accessories and parts in there veins. Many have folded but they have been crushing it since the beginning

Date of experience: April 19, 2025
Georgia
1 review
0 helpful votes
Follow Duane C.
Unfollow Duane C.
Share Review
Report Review

When I ordered the tires they shipped from different where house one came in two days the other took a week and half. It got lost but the tracking number got the job done.

Date of experience: April 19, 2025

I talked to Randy earlier and I'm impressed with your...
April 18, 2025
Previous review

I talked to Randy earlier and I'm impressed with your company and the prices are great.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Excellent
April 30, 2025
Updated review

Easy to find what I needed, checkout was simple an was here quickly

Date of experience: April 19, 2025

Great quick website easy to move in
April 18, 2025
Previous review

Great quick website easy to move in

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
Follow BobC A.
Unfollow BobC A.
Share Review
Report Review

Awesome Company
April 29, 2025
Updated review

Always top of the line product, and excellent service! Shipping is off the chain with frequent updates!

Date of experience: April 19, 2025

Excellent CS
February 20, 2025
Previous review

Easy to use, and very fast delivery. Kept me informed on how the process was going, when to expect it which was right on time!

Date of experience: February 21, 2025
California
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Good
April 29, 2025

Good………………………………………………………………………………………………………………….!

Date of experience: April 19, 2025
Nevada
1 review
0 helpful votes
Follow George G.
Unfollow George G.
Share Review
Report Review

Happy Now.
April 29, 2025
Updated review

Had trouble placing order, could not figure out why. Called customer service for help. They found the problem and got me squared away. Excellent help.

Date of experience: April 19, 2025

Had problem checking out
April 15, 2025
Previous review

Had problem checking out

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
Follow Aaron L.
Unfollow Aaron L.
Share Review
Report Review

Starter problems.
April 29, 2025

Use to ride up to Anamosa Iowa when they had a store there. Have bought a number of different products from J&P and have always been satisfied with the items I bought.

Date of experience: April 19, 2025
Michigan
1 review
0 helpful votes
Follow Dakota D.
Unfollow Dakota D.
Share Review
Report Review

Great
April 29, 2025

Had a great experience, I have ordered a few things and have had no problems

Date of experience: April 19, 2025
California
1 review
0 helpful votes
Follow Wynn S.
Unfollow Wynn S.
Share Review
Report Review

A solid company
April 29, 2025

I've been buying from JP Cycles for years and nothing negative to say. From selection and quality to shipping and customer service. Top notch! Thank you, JP Cycles

Date of experience: April 19, 2025
Indiana
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

New tires
April 29, 2025

Quick and easy purchase, fast shipping showed up very quick

Date of experience: April 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Phil M.
Unfollow Phil M.
Share Review
Report Review

Efficient
April 29, 2025

Ordered online. Purchase arrived as estimated. I am well pleased. I will be ordering again

Date of experience: April 19, 2025
Ohio
1 review
0 helpful votes
Follow Wesley S.
Unfollow Wesley S.
Share Review
Report Review

Fast service and product is as advertise.
April 29, 2025
Updated review

Ordering was easy and product description was just what they said it was.

Date of experience: April 19, 2025

Easy to navigate
April 17, 2025
Previous review

Easy to navigate.

Date of experience: April 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

Rebuild kit
April 29, 2025

Awesome worked perfectly and finally have rear brakes after rebuilding the master cylinder

Date of experience: April 19, 2025
Georgia
1 review
0 helpful votes
Follow Dwayne M.
Unfollow Dwayne M.
Share Review
Report Review

Quick delivery.
April 29, 2025

Thank you! Got them just in time for a long ride! Using as highway pegs for now.

Date of experience: April 19, 2025