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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,639
This company responds to reviews on average within 5 days

Instant Feedback

73,302 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great product
April 30, 2025

Great product, shopping delivery and install process. Thank you J&P

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Rain Sock
April 30, 2025

Went fine, lot of energy around d signing up and getting a discount but then it's only on certain products.

Date of experience: April 20, 2025
Oregon
1 review
0 helpful votes
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Reliable
April 30, 2025

Reliable and easy ordering. Will order again for other parts.

Date of experience: April 20, 2025
Maryland
1 review
0 helpful votes
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Good service and quick delivery
April 30, 2025

Easily found what I was looking for and delivered quicker than expected

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Lithium ion DBLVT20L
April 30, 2025

Easy swap out. Big difference in weight!
The lithium battery is so lightweight, I'd say less than 2lbs. Oem almost 15lbs. Starts my bike up quickly! Very happy with my purchase. Thanks.

Date of experience: April 20, 2025
Wisconsin
1 review
0 helpful votes
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My only complaint was that the primary cover gasket I ordered was creased in the package so it would fit.

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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Quick, simple and accurate.
April 30, 2025

Had just what I needed. Checked out in less than 2 minutes part got to my house in a couple days and I was back on the road.

Date of experience: April 20, 2025
Georgia
1 review
0 helpful votes
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Very good experience
April 30, 2025
Updated review

From start to finish the order was great. The Stockton Roller Seat was delivered on time, easy to assemble and works as described. Looking forward to less pain working at a lower level on my HD and classic car.

Date of experience: April 20, 2025

Good description with the products
April 19, 2025
Previous review

Good description with the products. Checkout is smooth process.

Date of experience: April 9, 2025
North Carolina
1 review
0 helpful votes
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I like the filter
April 30, 2025

This filter is thicker than the stock one more air flow for sure

Date of experience: April 20, 2025
Ohio
1 review
0 helpful votes
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Fast, efficient and right on time. Very seldom do I get the wrong part and then you r more than willing to helpful in resolving the situation. Thank you

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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Review
April 30, 2025

Purchased the tire online. After delivery, I scheduled an appointment with J&P cycles in Scottsdale to install the new tire on the wheel. Tire was installed by very friendly and helpful staff. Excellent service and work. Now I'm just waiting to be notified by J&P when my front tire will be in stock.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Good stuff
April 30, 2025

Tried to buy an exhaust at a competitor but the parts were on back order and they couldn't figure out how to accept payment via apple pay. So after 3 days of asking for assistance I told them to cancel my order and purchased from you! Excellent service

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Tire
April 30, 2025
Updated review

Was very good. Very satisfied -/ :/( ())$$$$&&*******?,.!'mm

Date of experience: April 20, 2025

Very easy to fill in info
August 12, 2024
Previous review

Very easy to fill in info

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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B Ross
April 30, 2025

Fantastic! Just what I needed at an affordable price. Hope to find other things on their website again.

Date of experience: April 20, 2025
Colorado
1 review
0 helpful votes
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Happy
April 30, 2025

Quick and easy value parts. Will continue to use this site for my motorcycle parts

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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Excellent
April 30, 2025

Great business they have a lot of products in stock they ordered what I wanted and it came quickly

Date of experience: April 20, 2025
Colorado
1 review
0 helpful votes
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They worked
April 30, 2025

I bought these higher lift springs and they worked. Came with clear instructions on measurements needed.

Date of experience: April 20, 2025
Idaho
1 review
0 helpful votes
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Great customer service
April 30, 2025

I ordered my pegs online received them in less than a week very impressed

Date of experience: April 16, 2025
Georgia
1 review
0 helpful votes
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HappyinGeorgia
April 30, 2025
Updated review

Looks great on my heritage! I changed out the sissy bar and back rest pad.

Date of experience: April 20, 2025

Website easy to use and good customer service
April 19, 2025
Previous review

Website easy to use and good customer service.

Date of experience: April 9, 2025
Michigan
1 review
0 helpful votes
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Fast delivery
April 30, 2025

Order set of tires and received them in 3 days also the best price out there on market.

Date of experience: April 20, 2025