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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,350
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

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Oklahoma
1 review
0 helpful votes
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When you need it go with the ones that it done!
April 27, 2025
Updated review

Customer service helpful technician free returns, Great prices and quick delivery what do you want?

Date of experience: April 16, 2025

Quick and easy what else can I say
August 21, 2024
Previous review

Quick and easy what else can I say

Date of experience: August 10, 2024
Alabama
1 review
0 helpful votes
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Over all pretty happy
April 27, 2025
Updated review

The only issue I've ever had was I ordered an extra plate clutch kit that was supposed to be in stock and after it didn't ship for three days when i incurred about it it was actually not in stock and had to order from a competitor

Date of experience: April 16, 2025

Over all reviews
March 22, 2025
Previous review

Not bad, had issues in the past with orders that were"in stock" that actually were not and got smart ass replies but decided to give them a shit again

Date of experience: March 11, 2025
Maryland
1 review
0 helpful votes
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Great service, fast turn around
April 27, 2025

They had the seat I wanted in stock and got it to me a couple of days early!

Date of experience: April 16, 2025
Ohio
1 review
0 helpful votes
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Windshield replacement
April 27, 2025

Great price, fast delivery, windshield looks awesome. Installation was quick and it even came with nylon inserts.

Date of experience: April 16, 2025
Tennessee
1 review
0 helpful votes
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Ordered exactly what i needed, it was shipped very quickly, product was exactly as described

Date of experience: April 16, 2025
Kansas
1 review
0 helpful votes
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Satisfied
April 27, 2025

I have bought many products from J&P over the years and have always been very happy with both product and pricing

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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I'm fairly pleased with my purchase/s. I say fairly because one item didn't quite fit like I thought it should. Also it could be because something is not a factory accessory that involved the said item purchased. Not at all J and P fault or doing.

Date of experience: April 16, 2025
Wyoming
1 review
0 helpful votes
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Good tires for a good price
April 27, 2025
Updated review

Easy shopping experience, found exactly what I needed by shopping by my bike,

Date of experience: April 3, 2025

I love j&p
April 15, 2025
Previous review

I love j&p. You guys have the best prices anywhere

Date of experience: April 5, 2025
South Dakota
1 review
0 helpful votes
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Tires were delivered 2 days later than expected, but great customer service to call and explain why. We will not use the tires right away so can't really say how the product performs, but they are what we expected.

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Quick Delivery
April 26, 2025

Very fast delivery. Product was packaged well to avoid damage. Will definitely use site for future purchases.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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Fast Delivery, quality parts
April 26, 2025

Easy installation, Extremely fast delivery, quality part's

Date of experience: April 6, 2025
Alabama
1 review
0 helpful votes
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I ordered a barnett extra plate clutch kit and spring and front and rear wheel bearings for my 2010 harley davidson street glide. Everything fit and worked great. The description on the wheel bearins was a little misleading so I ended up with an extra set of front wheel bearings.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Customer service
April 26, 2025

I ordered wrong part, and Kat was so helpful in getting the correct part. Best customer service ever!

Date of experience: April 16, 2025
Massachusetts
2 reviews
0 helpful votes
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Happy Customer
April 26, 2025
Updated review

Great selection as always. Quick shipping and foot pegs were just the ones I needed.

Date of experience: April 16, 2025

JP Cycles makes shopping easy!
October 9, 2024
Previous review

JP Cycles makes shopping easy!

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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Very good!
April 26, 2025

I had concerns with product and was addressed fully. I no decided to keep the product

Date of experience: April 16, 2025
Maine
1 review
0 helpful votes
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Needed better gas cap
April 26, 2025

I searched for the best price and quality gas cap for my 2007 night train. Found it at J&P Cycle.

Date of experience: April 10, 2025
Washington
1 review
0 helpful votes
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Great product and service
April 26, 2025

I installed different handlebars on my motorcycle and needed a longer clutch cable. I went to J&P Cycles web page and easily found exact fit cable. I ordered the cable and it was delivered the NEXT day. The experience couldn't be better! Great job!

Date of experience: April 4, 2025
Virginia
2 reviews
0 helpful votes
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Tire and tube
April 26, 2025
Updated review

Always reliable, quick delivery times and great prices. Would definitely recommend them to others.

Date of experience: April 16, 2025

Great products and service
October 22, 2024
Previous review

The service and delivery times are awesome. Their products are always in stock and of great quality.

Date of experience: October 12, 2024
Ohio
1 review
0 helpful votes
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Headlight visors
April 26, 2025

I ordered headlight, spotlight, and turn signal visors for my Harley. The headlight visor did not fit but J&P made it right immediately. I received my replacement within 3 days. Much appreciated.

Date of experience: April 16, 2025
Virginia
2 reviews
0 helpful votes
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Quick & Easy
April 26, 2025

My order was to me in 2 or 3 days and it was exactly what I needed for my motorcycle. Very pleased.

Date of experience: April 2, 2025