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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,514 reviews

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New Mexico
1 review
0 helpful votes
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Will buy here again
April 26, 2025
Updated review

Simple and easy check out and delivery. Found a bunch of stuff that I want for my motorcycle and will definitely shop here again.

Date of experience: April 16, 2025

Fast and easy
April 15, 2025
Previous review

Fast and easy

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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The right part
April 26, 2025

Fast shipping. I got the right part. Thanks to the help, when I called to check to make sure it's the part that I wanted.

Date of experience: April 16, 2025
Colorado
1 review
0 helpful votes
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Using J&P as local Revzilla
April 26, 2025
Updated review

I was unsure on size but since I could return them conveniently at the store I had no worries.

Date of experience: April 16, 2025

Great coordination of store & site
December 15, 2024
Previous review

Dropped into the store in Sturgis. They had the helmet I wanted but not the size in the specific model. Tried on same shell for fit so I was confident it would work & ordered what I really wanted. Three days later it is on my doorstep.

Date of experience: December 4, 2024
North Carolina
1 review
0 helpful votes
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Perfect
April 26, 2025

J&P was quick with shipment and delivery. No issues with products. Came as described in photos and page. Would buy from them again!

Date of experience: March 18, 2025
Illinois
1 review
0 helpful votes
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Exactly what I needed
April 26, 2025

They made it relatively easy to find exactly what I needed and it arrived on time. Installation was easy. It suits my needs perfectly.

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Experience was excellent.
April 26, 2025

Fast and easy buying and shipping experience. They package their products nicely for shipping.

Date of experience: April 16, 2025
Colorado
2 reviews
0 helpful votes
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Fast service
April 26, 2025
Updated review

The replacement spark plug wires I ordered for my '83 FXWG are a good value and arrived promptly. Very easy to install... a one minute job and the bike runs great. Shipping was free with my membership. Thanks

Date of experience: April 16, 2025

I can always depend on J&P
September 6, 2024
Previous review

I can always depend on J&P

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Easy quick shipping
April 26, 2025

The parts came in quick and fast. Super easy ordering process as well.

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Brake parts
April 26, 2025
Updated review

They had what I needed, I ordered it, they promptly sent it. No problems. Have dealt with them previously and surely will again.

Date of experience: April 16, 2025

Had what I needed, easy website
April 14, 2025
Previous review

Had what I needed, easy website. Waiting delivery.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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No BS
April 26, 2025
Updated review

As always, great product exactly as described. Great customer service.

Date of experience: April 16, 2025

Always quick and easy ordering
November 27, 2024
Previous review

Always quick and easy ordering

Date of experience: November 17, 2024
Kentucky
1 review
0 helpful votes
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Satisfied
April 26, 2025

Service was excellent. Product is what ordered. Only thing could have it better is if came with an extra set of hands to help me install it.

Date of experience: April 16, 2025
Pennsylvania
2 reviews
0 helpful votes
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Thank you
April 26, 2025
Updated review

Parts I ordered came, fit and performed as needed. 😊...

Date of experience: April 16, 2025

Parts that I need I find, 2003 softail, fair prices...
April 15, 2025
Previous review

Parts that I need I find, 2003 softail, fair prices and right to my door. All good.

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
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Great products great customer service
April 26, 2025
Updated review

Prices are reasonable, quality products, fast shipping, and they respect us first responders.

Date of experience: April 16, 2025

Love these guys!
April 12, 2025
Previous review

Love these guys!

Date of experience: April 2, 2025
Minnesota
1 review
0 helpful votes
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Received
April 26, 2025

Fine fine fine fine fine fine fine fine really just fine good

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Helpful tech support/ no hassle return and refund. Quality product. Helpful videos

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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Nice
April 26, 2025

Good company to order fast delivery transaction went smoothly

Date of experience: April 16, 2025
Puerto Rico
1 review
0 helpful votes
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Great service
April 26, 2025

Great service no issues as always great products, good pricing

Date of experience: April 16, 2025
Puerto Rico
1 review
0 helpful votes
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Let's go ride!
April 26, 2025

All good. Excellent quality product and great price. Shopping experience was very easy and I was kept very well informed about every detail throughout the purchase.

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Awesome 😎
April 26, 2025

Great. 😃 Awesome. Cool-Beans. Right on. Always my go-to Motorcycle cycle shop. Thanks.

Date of experience: April 16, 2025
New Mexico
1 review
0 helpful votes
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Speedy solution
April 26, 2025
Updated review

My original shipment of pod filters for my bike was short by 1. I contacted customer support and Oscar had my second filter on my door step via next day air. Excellent customer service.

Date of experience: April 21, 2025

Quick and easy
April 17, 2025
Previous review

Quick and easy. Quality custom parts are still available for my old ride.

Date of experience: April 6, 2025