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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Simple and easy check out and delivery. Found a bunch of stuff that I want for my motorcycle and will definitely shop here again.
Fast shipping. I got the right part. Thanks to the help, when I called to check to make sure it's the part that I wanted.
I was unsure on size but since I could return them conveniently at the store I had no worries.
Dropped into the store in Sturgis. They had the helmet I wanted but not the size in the specific model. Tried on same shell for fit so I was confident it would work & ordered what I really wanted. Three days later it is on my doorstep.
J&P was quick with shipment and delivery. No issues with products. Came as described in photos and page. Would buy from them again!
They made it relatively easy to find exactly what I needed and it arrived on time. Installation was easy. It suits my needs perfectly.
Fast and easy buying and shipping experience. They package their products nicely for shipping.
The replacement spark plug wires I ordered for my '83 FXWG are a good value and arrived promptly. Very easy to install... a one minute job and the bike runs great. Shipping was free with my membership. Thanks
The parts came in quick and fast. Super easy ordering process as well.
They had what I needed, I ordered it, they promptly sent it. No problems. Have dealt with them previously and surely will again.
Had what I needed, easy website. Waiting delivery.
As always, great product exactly as described. Great customer service.
Service was excellent. Product is what ordered. Only thing could have it better is if came with an extra set of hands to help me install it.
Parts I ordered came, fit and performed as needed. 😊...
Parts that I need I find, 2003 softail, fair prices and right to my door. All good.
Prices are reasonable, quality products, fast shipping, and they respect us first responders.
Helpful tech support/ no hassle return and refund. Quality product. Helpful videos
All good. Excellent quality product and great price. Shopping experience was very easy and I was kept very well informed about every detail throughout the purchase.
My original shipment of pod filters for my bike was short by 1. I contacted customer support and Oscar had my second filter on my door step via next day air. Excellent customer service.
Quick and easy. Quality custom parts are still available for my old ride.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

