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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,640
This company responds to reviews on average within 5 days

Instant Feedback

73,312 reviews

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Florida
1 review
0 helpful votes
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Always get the right part at a good price and is shipped on time

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Quick and easy
May 12, 2025

Right part, works perfect. Quick delivery. Will do business again. Thanks

Date of experience: May 1, 2025
Kansas
1 review
0 helpful votes
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Ease of purchase
May 12, 2025
Updated review

Had the right parts for my bike. Easy to find and order online and fast shipping. It arrived in a few days

Date of experience: May 1, 2025

Easy to find correct part
April 28, 2025
Previous review

Easy to find correct part

Date of experience: April 17, 2025
Ohio
1 review
0 helpful votes
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Helmet
May 12, 2025

I really liked the selection of woman's helmet and like the fact that the helmets were lite

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Air cleaner
May 12, 2025

Worked just like factory no issues will buy again from here.

Date of experience: May 1, 2025
Michigan
1 review
0 helpful votes
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I was very pleased with the speed and of my purchases. And how well everything went. Thank you very much.

Date of experience: May 1, 2025
Wisconsin
1 review
0 helpful votes
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Break line
May 12, 2025

Said it was for 2008 with abs and out wasn't but I'm making it work

Date of experience: May 1, 2025
Indiana
1 review
0 helpful votes
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Injectors
May 12, 2025

I want to thank you for the experience of shopping with you. I ordered a set of fuel injectors for my wife's bike and said injectors were sent out and was supposed to be delivered April 26. But as of the last time I checked they were in Champagne IL. After they had traveled from Louisville Ky, Evansville IN, (where they should have been delivered), then Huntsville Al, Birmingham Al, Chattanooga TN, to Champagne IL. What was we finally got delivered was the second order that was supposed to be next day but came on the 3rd day. So do you think I had a good overall experience with your company?

Date of experience: May 1, 2025
Canada
1 review
0 helpful votes
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Parts order
May 11, 2025

Decent products and decent prices. Shipping was very quick.

Date of experience: May 1, 2025
Oklahoma
1 review
0 helpful votes
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It will do
May 11, 2025

Over all experience has always been good, nothing more i want to say.

Date of experience: May 1, 2025
Ohio
1 review
0 helpful votes
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Prompt shipping.
May 11, 2025

I received my mirrors and speedometer cable in just a few days. They were packed nicely in one box.

Date of experience: May 1, 2025
Ohio
1 review
0 helpful votes
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👍👍👍
May 11, 2025

Fast shipping and just what I was looking for. Fits great. Much better than stock.

Date of experience: May 1, 2025
Hawaii
1 review
0 helpful votes
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Ordering experience was great very easy, item received on promised date, item received in top notch condition

Date of experience: May 1, 2025
Georgia
1 review
0 helpful votes
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Excellent customer service
May 11, 2025

I Placed my order. Upon review I noticed that I had ordered the wrong item. So contacted customer service (CS) to do refund. They sent me the info that I needed for the return. Situations beyond their control, during shipment the box tore open and the item fell out the box. Contacted CS and shared the pictures of the opened and damaged box. They replaced my item and with the correct one I needed initially. With excellent CS like this, they'll have a customer for life.

Date of experience: May 1, 2025
Minnesota
1 review
0 helpful votes
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Good price, fast shipping
May 11, 2025

Best price I could find in the tire I wanted, shipped fed ex, which is usually the fastest carrier

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Plug wires
May 11, 2025
Updated review

The angle of the connection didn't fit the boot so it not seating correctly.

Date of experience: May 1, 2025

Saved a lot of time
April 28, 2025
Previous review

Saved a lot of time

Date of experience: April 18, 2025
Nebraska
1 review
0 helpful votes
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Quad Lock phone case
May 11, 2025

Excellent product! Quick shipping and delivered on time. Love the quad Lock systems.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Rain Sock
May 11, 2025
Updated review

It was great. The person that helped me was very knowledgeable, friendly and polite.

Date of experience: May 1, 2025

Everything was fine
April 25, 2025
Previous review

Everything was fine

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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Easy experience
May 11, 2025

Had the items I wanted, easy to find and shipped quick. Will use them again for other motorcycle needs

Date of experience: May 1, 2025
Virginia
2 reviews
0 helpful votes
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Quality
May 11, 2025

The license plate light assembly is of high quality at an affordable price.

Date of experience: May 1, 2025