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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,638
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Georgia
3 reviews
0 helpful votes
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Great parts and quick shipping… I will definitely be shopping here in the future!

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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These guys are the best!
May 12, 2025
Updated review

We gad lots of email correspondence leaving nothing to guess.

Date of experience: May 2, 2025

Please ship as soon as possible, my bike is just sitting...
May 1, 2025
Previous review

Please ship as soon as possible, my bike is just sitting in the garage crying because it lost its baffles. For just 63 cents a day, you can make one Harley-Davidson happy again!

Date of experience: April 21, 2025
Ohio
1 review
0 helpful votes
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Great buy
May 12, 2025
Updated review

I received them when they were supposed to be delivered great looking exhaust

Date of experience: May 2, 2025

Easy buying
April 28, 2025
Previous review

Easy buying

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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Good
May 12, 2025

Easy to shop, usually ships out fast and has a wide inventory

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Item looks like a direct replacement
May 12, 2025
Updated review

Easy to order and arrived very quick. Only issue is leads on the lights were too short.

Date of experience: May 2, 2025

Easy to find and order
May 1, 2025
Previous review

Easy to find and order

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
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Good
May 12, 2025

I should have chatted with a tech though. Novice trying to rebuild a burnt '05' 1200 Sportster. Bought a stock handlebar clamp. But I think I should have bought a triple tree as well?

Date of experience: May 2, 2025
Washington
2 reviews
0 helpful votes
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Functional design
May 12, 2025

Very heavy duty, chrome steel, 3 piece functional design. J&P have excellent inventory, customer service, prices & delivery.

Date of experience: May 2, 2025
Colorado
1 review
0 helpful votes
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Good product
May 12, 2025

So the rizer adapter kit I bout works great. You may need to drill out the top and bottom bushing plates to fit the adapter bolts. All in all a good product

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
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Great for other uses too!
May 12, 2025

We used two of the cargo straps to prevent our fire hoses from sliding off our trucks.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Part was the exact fit as discribe.
May 12, 2025
Updated review

I had a great experience. I was updated with the package tracking and notified of its arrival.two thumbs up to the staff👍👍

Date of experience: May 2, 2025

Easy to navigate
May 1, 2025
Previous review

Easy to navigate.

Date of experience: April 20, 2025
Virginia
2 reviews
0 helpful votes
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Good to go
May 12, 2025

All good. Needed tool. Ordered tool. Got tool. Now on to the job.

Date of experience: May 2, 2025
New Jersey
1 review
0 helpful votes
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J&P Cycle Order
May 12, 2025

Convenient and responsive website that allows me to specify the bike it's going on so I don't need to ask myself if it's the right one. Fast ordering and delivery.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Great price
May 12, 2025
Updated review

Was able to get this at a good price. Sending it out was delayed a little. But after sending an email into the company about this, they expedited shipment. Even overnighted it, since I was leaving on a trip with my trike (towed behind m y RV). Thank you Zach and Kiana.

Date of experience: May 2, 2025

Got my part for less and no shipping vs, manufacturers...
April 28, 2025
Previous review

Got my part for less and no shipping vs, manufacturers website.

Date of experience: April 18, 2025
New York
2 reviews
0 helpful votes
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Tire
May 12, 2025

…………………………………………………………………….;……………………………………………………….

Date of experience: May 2, 2025
Maryland
1 review
0 helpful votes
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Didn't fit
May 12, 2025

Ordered a derby cover gasket and drain plug gaskets for my 2022 fatboy. Derby cover gasket was not correct and didn't fit my bike. Ate the loss since I ripped open the bag and destroyed it. Guess I'm back to going to the Steeler for parts in person to make sure.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Kraus EZ Shifter
May 12, 2025

Great product. One of the best mods on my 2018 Road Glide Ultra. As always great service from J&P Cycles.

Date of experience: May 2, 2025
Oregon
1 review
0 helpful votes
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Needed bike parts
May 12, 2025

Was a good experience. Some trouble navigating website by phone.

Date of experience: May 2, 2025
Alabama
1 review
0 helpful votes
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Pipes
May 12, 2025
Updated review

Was having trouble finding the PDF file for this unit and before I got it out of my mouth customer service told me to check my email which he already sent it to, outstanding

Date of experience: May 2, 2025

Easy, hassle free
May 1, 2025
Previous review

Easy, hassle free

Date of experience: April 20, 2025
Missouri
1 review
0 helpful votes
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Throttle cable
May 12, 2025
Updated review

I have ordered parts a few times and I've never had a bad order or any returns I would recommend them to anyone.

Date of experience: April 25, 2025

You have always sent me the best parts and I'll recommend...
April 30, 2025
Previous review

You have always sent me the best parts and I'll recommend you to anyone.

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
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Online shopping with J&P Cycles is good
They should start delivering in India. My friend will bring this product from US to India next month

Date of experience: May 2, 2025