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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I ordered a part but had an old address on file. I immediately saw the problem and contacted j&p. Unfortunately the part was still delivered to my old address. As soon as I realized that would happen I contacted j&p and they sent the part to my new address via expedited shipping.
No directions or guidance with item. Could not use in my application. Description didn't reveal that.
Easy to install and set up. I feel better with it. Now I don't have to do the brake pumping
Was shopping for a new helmet. I missed the 10% off sale. However, I was awarded the 10% off even though I missed the deadline. Delivery was quick.
Everything comes packed well and a time ships pretty quickly
Well, JP Cycles used to be the place to get almost everything but since the founder past it seems they do not have as much. Now I have to get some here and some somewhere else.
No problems at all. Parts were easy to find with good descriptions. Shipped as stated.
I always use j&p, never an issue getting parts that fit or what I am looking for
Perfect place to get reliable parts at a discounted price.
Great customer service! I needed a gas tank for my husband's Harley and I don't know anything about gas tanks for Harleys! I chatted with someone online and they sent me a link to the exact thing I needed! It was quick, convenient and a good experience. I got fast and free shipping and my husband was very happy with his birthday gift!
I had a quick chat with someone and they set me up with exactly what I needed! They sent me a link for a quick checkout and made my purchase. Excellent prices excellent customer service!
Took my BSA in to get it timed because I got tired of ripping pant legs from the kickback and the headlamp going out at the same time. Needless to say haven't tried the new LED
The part that I was looking for seem to be unattainable on the internet. I happen to continue shopping for the part and found your company, and it advertised a number of different sizes of parts, namely headlight bulbs. The full description was there and I entered the order for two of them and I was quite pleased at how easy it was to fill out the information for my order. Very good process for the purchase and also the product which was in stock was delivered within a day or two of my purchase. You get five stars for super customer service.
Easy transaction, great prices! Quality J&P brand parts, and a lot of other great parts!
Great parts and quick shipping… I will definitely be shopping here in the future!
We gad lots of email correspondence leaving nothing to guess.
Please ship as soon as possible, my bike is just sitting in the garage crying because it lost its baffles. For just 63 cents a day, you can make one Harley-Davidson happy again!
I received them when they were supposed to be delivered great looking exhaust
Easy to order and arrived very quick. Only issue is leads on the lights were too short.
I should have chatted with a tech though. Novice trying to rebuild a burnt '05' 1200 Sportster. Bought a stock handlebar clamp. But I think I should have bought a triple tree as well?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members