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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,655
This company responds to reviews on average within 5 days

Instant Feedback

73,387 reviews

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Ohio
1 review
0 helpful votes
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Knees back in the breeze
May 11, 2025
Updated review

Busted throttle cable so replaced that & the idle cable while I was there.

Date of experience: May 1, 2025

Used J& P numerous times
April 30, 2025
Previous review

Used J& P numerous times. Always satisfied, great business.

Date of experience: April 20, 2025
Rhode Island
1 review
0 helpful votes
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Ordered online and received my order promptly with 2 shipments. Came when I was told the dates that they would arrive

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Voltage regulator
May 11, 2025

Came packed very well and the part is good quality in appearance and works great, thanks

Date of experience: May 1, 2025
Georgia
1 review
0 helpful votes
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There great to order from fast quick shipping and customer service is amazing

Date of experience: May 1, 2025
Tennessee
1 review
0 helpful votes
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AIRHAWKS
May 11, 2025

GREAT - USED BEFORE. I LOVE THE WAY THEY FEEL. GREAT FOR LONG RIDES. I RIDE A GOLDWING TRIKE WITH CUSTOM SEATS; HOEVER, I STILL LIKE TO RIDE WITH A LITTLE EXTRA CUSHION.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Quality and quick delivery. Very pleased and would recommend to all my motorcycle friends!

Date of experience: May 1, 2025
Minnesota
1 review
0 helpful votes
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Good job
May 11, 2025

I spread the word getting parts for my bikes from JP. We live a long ways from shops so have to online order

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
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Got the clutches and spacers
May 11, 2025

Ordered clutches and spacers and received them 2 days later with the free shipping

Date of experience: May 1, 2025
Wisconsin
1 review
0 helpful votes
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Packaging
May 11, 2025

Bought a gasket set and on the package, it says it's for a different year that fits what I ordered, so your packaging needs to get updated

Date of experience: April 28, 2025
Louisiana
1 review
0 helpful votes
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Wrong Headlight
May 11, 2025
Updated review

I specifically asked about a headlight fitting my bike, was told it did and it didn't. Also, it would have been nice to know I could have just bought a bulb for $10-$15.

Date of experience: May 1, 2025

Chat helped me get the right parts and saved $15
April 23, 2025
Previous review

Chat helped me get the right parts and saved $15

Date of experience: April 13, 2025
New Hampshire
1 review
0 helpful votes
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Great Service
May 11, 2025

JP site is easy to use, parts are reasonably priced, delivery was as expected.

Date of experience: May 1, 2025
Missouri
1 review
0 helpful votes
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Handlebars
May 11, 2025
Updated review

Ordered new bars and they had a good choice of options and it was shipped reasonably quick.

Date of experience: May 1, 2025

Quick and easy to find part needed
April 27, 2025
Previous review

Quick and easy to find part needed.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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.
May 11, 2025

Great, I will order again from this company. I was shipped fast and delivered fast. Product was just what I wanted

Date of experience: May 1, 2025
Alabama
1 review
0 helpful votes
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Always the best
May 11, 2025

Ordered online. It showed up on time. It's already on the bike.

Date of experience: May 1, 2025
Maine
1 review
0 helpful votes
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Good customer support.
May 11, 2025
Updated review

Knowledgeable customer service rep helped select the proper SS brake lines and fluid. Very helpful.

Date of experience: May 1, 2025

Lex A chat was very good
April 29, 2025
Previous review

Lex A chat was very good. Very helpful and informative.

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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Marcus1064
May 11, 2025
Updated review

Stellar. I can typically find whatever I'm looking for. Prices are good and customer service is top notch.

Date of experience: May 1, 2025

Have used for years
April 27, 2025
Previous review

Have used for years. Great prices and selection

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
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Cobra backrest and rack
May 11, 2025

Awesome piece of gear. Easy install. Great service will definitely use y'all for future mods

Date of experience: May 1, 2025
Maine
1 review
0 helpful votes
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RELIABLE, AND PARTS ARE RIGHT
May 11, 2025
Updated review

Very helpful and friendly people to work with. Also, the parts fit, and if I had a question the person answered them.

Date of experience: May 1, 2025

Very good thank you
April 26, 2025
Previous review

Very good thank you

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Parts order review
May 11, 2025
Updated review

It was easy to look up parts on the web site order them and they fit perfect

Date of experience: April 30, 2025

Very easy to use great selections
April 28, 2025
Previous review

Very easy to use great selections

Date of experience: April 18, 2025
Kentucky
1 review
0 helpful votes
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Great tires
May 11, 2025
Updated review

The tire is great, and I'm back on the road. I'm very satisfied and will probably buy here when i need another tire. Thanks.

Date of experience: April 30, 2025

Great as always
April 28, 2025
Previous review

Great as always

Date of experience: April 18, 2025