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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Busted throttle cable so replaced that & the idle cable while I was there.
Used J& P numerous times. Always satisfied, great business.
Ordered online and received my order promptly with 2 shipments. Came when I was told the dates that they would arrive
Came packed very well and the part is good quality in appearance and works great, thanks
There great to order from fast quick shipping and customer service is amazing
GREAT - USED BEFORE. I LOVE THE WAY THEY FEEL. GREAT FOR LONG RIDES. I RIDE A GOLDWING TRIKE WITH CUSTOM SEATS; HOEVER, I STILL LIKE TO RIDE WITH A LITTLE EXTRA CUSHION.
Quality and quick delivery. Very pleased and would recommend to all my motorcycle friends!
I spread the word getting parts for my bikes from JP. We live a long ways from shops so have to online order
Ordered clutches and spacers and received them 2 days later with the free shipping
I specifically asked about a headlight fitting my bike, was told it did and it didn't. Also, it would have been nice to know I could have just bought a bulb for $10-$15.
Chat helped me get the right parts and saved $15
JP site is easy to use, parts are reasonably priced, delivery was as expected.
Ordered new bars and they had a good choice of options and it was shipped reasonably quick.
Knowledgeable customer service rep helped select the proper SS brake lines and fluid. Very helpful.
Lex A chat was very good. Very helpful and informative.
Stellar. I can typically find whatever I'm looking for. Prices are good and customer service is top notch.
Awesome piece of gear. Easy install. Great service will definitely use y'all for future mods
Very helpful and friendly people to work with. Also, the parts fit, and if I had a question the person answered them.
It was easy to look up parts on the web site order them and they fit perfect
The tire is great, and I'm back on the road. I'm very satisfied and will probably buy here when i need another tire. Thanks.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

