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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,691
This company responds to reviews on average within 5 days

Instant Feedback

73,534 reviews

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Good customer support.
May 11, 2025
Updated review

Knowledgeable customer service rep helped select the proper SS brake lines and fluid. Very helpful.

Date of experience: May 1, 2025

Lex A chat was very good
April 29, 2025
Previous review

Lex A chat was very good. Very helpful and informative.

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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Marcus1064
May 11, 2025
Updated review

Stellar. I can typically find whatever I'm looking for. Prices are good and customer service is top notch.

Date of experience: May 1, 2025

Have used for years
April 27, 2025
Previous review

Have used for years. Great prices and selection

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
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Cobra backrest and rack
May 11, 2025

Awesome piece of gear. Easy install. Great service will definitely use y'all for future mods

Date of experience: May 1, 2025
Maine
1 review
0 helpful votes
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RELIABLE, AND PARTS ARE RIGHT
May 11, 2025
Updated review

Very helpful and friendly people to work with. Also, the parts fit, and if I had a question the person answered them.

Date of experience: May 1, 2025

Very good thank you
April 26, 2025
Previous review

Very good thank you

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Parts order review
May 11, 2025
Updated review

It was easy to look up parts on the web site order them and they fit perfect

Date of experience: April 30, 2025

Very easy to use great selections
April 28, 2025
Previous review

Very easy to use great selections

Date of experience: April 18, 2025
Kentucky
1 review
0 helpful votes
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Great tires
May 11, 2025
Updated review

The tire is great, and I'm back on the road. I'm very satisfied and will probably buy here when i need another tire. Thanks.

Date of experience: April 30, 2025

Great as always
April 28, 2025
Previous review

Great as always

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Good service
May 11, 2025

Excellent top notch service that's hard to find nowadays. Found a wide range of different products to add to my motorcycle

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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👌👌👌
May 11, 2025

Ordered, shipped next day, received the second day. All parts fit and worked perfect.

Date of experience: April 30, 2025
Tennessee
1 review
0 helpful votes
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Thank
May 11, 2025
Updated review

You were the one who had the part. Thank you for having the part.

Date of experience: April 30, 2025

It was good and easy
April 26, 2025
Previous review

It was good and easy.

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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Really nothing to describe made order got order No complaints.

Date of experience: April 30, 2025

Good Just Hope Helmet Fits
April 30, 2025
Previous review

Good Just Hope Helmet Fits

Date of experience: April 19, 2025
Washington
1 review
0 helpful votes
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Good product
May 11, 2025

Good ok great thanks again for your offer and support y'all too

Date of experience: April 30, 2025
Oregon
1 review
0 helpful votes
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Crash bar
May 11, 2025
Updated review

The website made it easy to look up the part and match it with my particular year of motorcycle make and model and shipping was super easy and I had the product within two days!

Date of experience: April 30, 2025

Had the parts I needed with fast and free shipping
March 16, 2025
Previous review

Had the parts I needed with fast and free shipping

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Every sequence from ordering, purchasing, and receiving was perfected on time.

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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The website was easy enough to use. And I found exactly what I needed it even told me if it would fit or not fit, which is fantastic when you're new to this thing

Date of experience: April 30, 2025

Websites easy to use and I find what I need
April 26, 2025
Previous review

Websites easy to use and I find what I need.

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Great experience
May 11, 2025
Updated review

Very easy to find what you're looking for. Delivery date was on time. I feel like good pricing.

Date of experience: April 30, 2025

Very easy to find parts
April 24, 2025
Previous review

Very easy to find parts

Date of experience: April 14, 2025
Indiana
1 review
0 helpful votes
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Satisfied
May 10, 2025

I bought and a product and they shipped the product i ordered

Date of experience: April 30, 2025
Arizona
1 review
0 helpful votes
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Happy Happy Happy
May 10, 2025

Great product received in a timely fashioned, good communication

Date of experience: May 2, 2025
North Carolina
2 reviews
0 helpful votes
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Adjustable passenger pegs
May 10, 2025

Good experience. This is my second set. They are loved by my passenger on long trips.

Date of experience: April 30, 2025
Virginia
1 review
0 helpful votes
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Good product
May 10, 2025

Order was delivered in a timely manner. Estimated delivery was scheduled and arrived in time.

Date of experience: April 30, 2025
Massachusetts
1 review
0 helpful votes
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Great Experience!
May 10, 2025

So glad I ordered through this site. One of the greatest experiences in online shopping I've ever gone through.

Date of experience: April 30, 2025