Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,626
This company responds to reviews on average within 5 days

Instant Feedback

73,263 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

You guys had the parts I needed in stock for my bike. Always been a pleasure to deal with y'all. Thanks.

Date of experience: May 4, 2025
New Jersey
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Share Review
Report Review

Parts & packaging
May 14, 2025

Product appeared to be open at some point and resold parts separate in packages

Date of experience: May 4, 2025
North Carolina
1 review
0 helpful votes
Follow DAVID P.
Unfollow DAVID P.
Share Review
Report Review

Pleasant
May 14, 2025

Got the things I needed in a timely manner.
Thank you for the quick service

Date of experience: May 4, 2025
Missouri
1 review
0 helpful votes
Follow Anthony R.
Unfollow Anthony R.
Share Review
Report Review

What I expected.
May 14, 2025
Updated review

Good, other than these stupid $#*!ing surveys. Hopefully, we are now at 50 characters

Date of experience: May 4, 2025

Too difficult to obtain the 10% discount when placing...
April 28, 2025
Previous review

Too difficult to obtain the 10% discount when placing the order. Had to get 3 items removed before I could complete my order.

Date of experience: April 18, 2025
Illinois
2 reviews
0 helpful votes
Follow TORT Z.
Unfollow TORT Z.
Share Review
Report Review

Exhaust flange with clips
May 14, 2025
Updated review

As described I'm not happy with needing 50 characters to describe 18 dollar flanges

Date of experience: May 4, 2025

Basic on line order
May 3, 2025
Previous review

Basic on line order

Date of experience: April 23, 2025
Puerto Rico
1 review
0 helpful votes
Follow FRANK C.
Unfollow FRANK C.
Share Review
Report Review

Harley ignition switch
May 14, 2025
Updated review

Great service! The part was a direct fit for my 1987 Softail and solved my problem. Much smoother with better contact of the wires.

Date of experience: May 4, 2025

Great service!
April 30, 2025
Previous review

Great service!

Date of experience: April 19, 2025
South Carolina
1 review
0 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

The go to seller
May 14, 2025

All good fast shipping items received as described, no complaints.

Date of experience: May 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Share Review
Report Review

Same quality as stock Harley part
May 14, 2025
Updated review

Delivery was fast. Part looks & feels like OEM. Problem- The switch would not accept the connector lock tabs on 2003 FXSTI wiring harness, but with the help of a dremel tool, i got it to fit. Switch functions fine. πŸ‘

Date of experience: May 3, 2025

Website was easy to find the right part
May 1, 2025
Previous review

Website was easy to find the right part.

Date of experience: April 20, 2025
California
2 reviews
0 helpful votes
Follow Wilton A.
Unfollow Wilton A.
Share Review
Report Review

The gloves were good quality and nice. Fit was spot on. My only issue was they had no extra leather or padding in the palm and fingers. For street bikes this isn't ideal for me. I would say dirt bikes or mountain bikes they would be great. My biggest issue is that I had to pay return shipping. Though that's a J&P issue and not the glove manufacturer. I'll stick with Amazon or local going forward. Free returns that way.

Date of experience: May 3, 2025
Arizona
2 reviews
0 helpful votes
Follow Jeremy H.
Unfollow Jeremy H.
Share Review
Report Review

Great
May 14, 2025

Great. Speedy delivery, well packaged, friendly and helpful sales team

Date of experience: May 3, 2025
Maine
1 review
0 helpful votes
Follow Jerry C.
Unfollow Jerry C.
Share Review
Report Review

Very satisfied,... Thank you
May 14, 2025

Easy ordering, quick shipping! 🏍 🏍 motorcycle 🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍.,...,... motorcycle 🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍🏍

Date of experience: May 3, 2025
Colorado
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

John
May 14, 2025

Haven't installed the parts yet and if it works I'll reorder another rebuild kit for front brake cylinder

Date of experience: May 3, 2025
New Hampshire
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Share Review
Report Review

Epic
May 14, 2025

Epic epic epic epic epic epic epic epic epic epic epic Cheers! Epic

Date of experience: May 3, 2025
New Hampshire
1 review
0 helpful votes
Follow KEVIN M.
Unfollow KEVIN M.
Share Review
Report Review

Fast!
May 14, 2025

Ordered and received in no time!++++++++++++++++++++++++++++++++++++++++

Date of experience: May 3, 2025
Idaho
1 review
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Share Review
Report Review

Very quick
May 14, 2025
Updated review

Great service and delivery. Fast and on time. Good products.

Date of experience: May 3, 2025

Nice it fits
May 2, 2025
Previous review

Nice it fits.

Date of experience: April 22, 2025
Minnesota
1 review
0 helpful votes
Follow Bill B.
Unfollow Bill B.
Share Review
Report Review

Purchase, exchange, and refund.
May 14, 2025
Updated review

Your service was very prompt, with the original purchase, the return, and the $ refund. Thank you!

Date of experience: May 3, 2025

Would not accept VA discount
May 7, 2025
Previous review

Would not accept VA discount.

Date of experience: April 26, 2025
Indiana
3 reviews
3 helpful votes
Follow Ken M.
Unfollow Ken M.
Share Review
Report Review

Metric Tool Kit
May 14, 2025
Updated review

I bought this kit because I travel extensively on my Goldwing. Have not used it yet but it looks very nice

Date of experience: May 3, 2025

Would not allow me to reset my password so I had to...
May 3, 2025
Previous review

Would not allow me to reset my password so I had to order as a guest

Date of experience: April 22, 2025
New Mexico
1 review
0 helpful votes
Follow Galilee D.
Unfollow Galilee D.
Share Review
Report Review

Works like a charm
May 14, 2025

It was easy to find what I was looking for. The order arrived quickly.

Date of experience: May 3, 2025
Kentucky
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Great product at a great price!
May 14, 2025

Product fit great, didn't have to wait a long time for it to arrive. Ivws

Date of experience: May 3, 2025
South Dakota
1 review
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

Good
May 14, 2025

Everyone at J&P cycles have always been helpful. Anytime I needed help they were there and greeted me trying to be as helpful as possible.

Date of experience: May 3, 2025