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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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It is always easy to browse the site and find the things I need.
Did not receive my full order on initial delivery. Called customer service and received no help. Tried a second time with customer service and got everything sorted out. Received remaining items next day
They packed the paper gasket in a box that was too small having to bend the gasket and put creases in it. Had to buy Hylomar so it wouldn't leak.
As always amazing products and amazing customer service! Fast delivery is also a plus!
Second order from JP cycles but so far experience and shipping is fantastic!
Ordered Arness mirrors for 2019 Honda Fury. Good product, good price, fast shipping, perfect fit.
Rocker box gasket got sent to me folded in a plastic bag. Hopefully they are still good. Not how I would send them.
Excellent experience. Professional and quick shipping of my ordered product
It was very easy to order, frequent shipping updates, arrived quickly, great products!
Very pleased with the product. High-quality construction and a breeze to install.
Great experience overall and I am very happy with what the sales representative recommended.
The interior of this switch cap is slightly deeper than the OEM switch cap. It's not really noticeable at first glance but when I installed it and used it, the switch's spring comes out of place. The plastic on the interior of the switch doesn't apply sufficient pressure to the switch's spring, and the turn signal won't work. I had to reinstall the old short stock switch, to have a working turn signal again. I own a 2007 Fat Boy
J&P had what i needed.Got it all to me quick. Looks good on the bike.
J & P has always had the parts I needed whether for my shovel head, 1200 custom, or twin cam. Easy to shop and quick delivery.
Ordered a helmet that should have fit based on "Size chart" but was too small when it arrived. Immediately requested helmet exchange for larger size. Got authorization for return and refund within minutes and bought the larger size which I received within days. Fits perfectly. Although I was lucky to make this happen because the helmet was being discontinued by the manufacturer so some sizes were no longer available. Still, from the perspective of J&P, this was seamless service. Thanks
Purchased parts on website, promptly got them in mail. All good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
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