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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,523
This company responds to reviews on average within 5 days

Instant Feedback

72,993 reviews

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Michigan
1 review
0 helpful votes
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Great experience as always
May 18, 2025

Products just what I ordered and fast shipping at a good price

Date of experience: May 7, 2025
Mississippi
1 review
0 helpful votes
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Okay
May 18, 2025
Updated review

I received everything I ordered very quickly and all together.

Date of experience: May 7, 2025

Easy to shop for my ride
May 6, 2025
Previous review

Easy to shop for my ride

Date of experience: April 26, 2025
Florida
2 reviews
0 helpful votes
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I needed a front tire. After checking other sites, I found it fast and best price at J&P

Date of experience: April 23, 2025

Easy check out
May 4, 2025
Previous review

Easy check out

Date of experience: April 23, 2025
Ohio
1 review
0 helpful votes
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I like the product.
May 18, 2025

If you do not have a stock grip assembly they do not fit. I already put the magnet on the phone so I will have to modify the holder to make it work.They sell it

Date of experience: May 7, 2025
Arizona
1 review
0 helpful votes
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Jacket is perfect
May 18, 2025
Updated review

Very good no issues with order and like the jacket my wife bought me for my birthday

Date of experience: May 7, 2025

Was a good experience
May 7, 2025
Previous review

Was a good experience

Date of experience: April 26, 2025
Georgia
1 review
0 helpful votes
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These tires DO last longer.
May 18, 2025

These tires have lasted longer than any other brand I have use in the past 40 years. Believe me, I have tried all the major brands. I ride a Road King and have these tires on it for the last two changes. The rear lasts 13,000 to 15,000 miles. I not a hotdog, I live in the mountains of N. C, so I get to use most of the tire before I believe I needs changing. They are either under acceleration or deceleration. Not to much level riding up here.

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Part was wrong
May 17, 2025

Ordered a throttle cable. It was 4 inches longer than the one I thought I ordered. Mispackaged maybe? Not sure but it was a huge inconvenience. Got a partial refund since I had to eat the shipping cost which I PAID for next day air just to get the wrong product

Date of experience: May 7, 2025
Georgia
1 review
0 helpful votes
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Not on time
May 17, 2025

I requested on my order to be shipped over night, paid for overnigt delivery did not receive for several days

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Awesome
May 17, 2025

Everything went great. Very quick service. Prices are very competitive.

Date of experience: May 7, 2025
Georgia
1 review
0 helpful votes
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Replacement
May 17, 2025
Updated review

Motorcycle accident required me to replace damaged gear. Helmet, jacket, gloves.

Date of experience: May 7, 2025

Fast and easy
May 3, 2025
Previous review

Fast and easy

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Great Fast service
May 17, 2025

Easy to find what I was looking for on the web site
Will order again

Date of experience: May 7, 2025
Kansas
2 reviews
0 helpful votes
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Awesome company for your bike needs
May 17, 2025
Updated review

Amazing on how easy it was to order and get your products. Would love to see side bags for Harley Davidson sportsters and other bikes

Date of experience: May 7, 2025

Very good experience
May 6, 2025
Previous review

Very good experience

Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Excellent
May 17, 2025

Reliable and fast and existent products and service always fits my Harley

Date of experience: May 7, 2025
Illinois
1 review
0 helpful votes
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I placed my order Sunday and received it Wednesday. That's Great service!
Thanks

Date of experience: May 7, 2025
New York
1 review
0 helpful votes
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Excellent customer service
May 17, 2025
Updated review

Help with hard to find parts and simple return process Great customer service

Date of experience: May 7, 2025

Convenient and staff on phone help full
April 14, 2025
Previous review

Have 2 early panheads even though China or Taiwan made parts are a good quality miss the catalogs

Date of experience: April 4, 2025
Minnesota
1 review
0 helpful votes
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Bought the tire more easily and for a significantly lower price than I could have through any of the local shops. Only problem is that I had to take it to a local shop to get it mounted and balanced, and they tend to get their panties in a bunch. J&P partners with a few shops around the country for tire mounting, but nothing near me. It would be nice if J&P would be able to expand that network.

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Fast delivery
May 17, 2025

Product came fast and undamaged. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice.

Date of experience: May 7, 2025
Arkansas
1 review
0 helpful votes
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Tires & Tubes
May 17, 2025
Updated review

Ordering was easy, delivery timely but did come in two deliveries.

Date of experience: May 7, 2025

Good shopping experience
May 3, 2025
Previous review

Good shopping experience

Date of experience: April 22, 2025
California
1 review
0 helpful votes
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Breather better
May 17, 2025
Updated review

No issues were experienced; the product is in excellent condition. I highly recommend this site for future online shopping.

Date of experience: May 7, 2025

I am writing to express my satisfaction with my recent...
May 6, 2025
Previous review

I am writing to express my satisfaction with my recent online order. The process of purchasing the breather kit through your website was exceptionally smooth and efficient. I encountered no difficulties whatsoever during the transaction. Thank you for providing such a positive customer experience.

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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Customer Service
May 17, 2025

I purchased a set of Bassani pipes for a softail duce. The fit was great, I placed my order on a Friday, was waiting on my email for delivery date, the product was delivered on Saturday, before the delivery email was sent.
Fast service is why I keep using J& P Cycles.

Date of experience: May 7, 2025