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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Products just what I ordered and fast shipping at a good price
I received everything I ordered very quickly and all together.
I needed a front tire. After checking other sites, I found it fast and best price at J&P
If you do not have a stock grip assembly they do not fit. I already put the magnet on the phone so I will have to modify the holder to make it work.They sell it
Very good no issues with order and like the jacket my wife bought me for my birthday
These tires have lasted longer than any other brand I have use in the past 40 years. Believe me, I have tried all the major brands. I ride a Road King and have these tires on it for the last two changes. The rear lasts 13,000 to 15,000 miles. I not a hotdog, I live in the mountains of N. C, so I get to use most of the tire before I believe I needs changing. They are either under acceleration or deceleration. Not to much level riding up here.
Ordered a throttle cable. It was 4 inches longer than the one I thought I ordered. Mispackaged maybe? Not sure but it was a huge inconvenience. Got a partial refund since I had to eat the shipping cost which I PAID for next day air just to get the wrong product
I requested on my order to be shipped over night, paid for overnigt delivery did not receive for several days
Everything went great. Very quick service. Prices are very competitive.
Motorcycle accident required me to replace damaged gear. Helmet, jacket, gloves.
Amazing on how easy it was to order and get your products. Would love to see side bags for Harley Davidson sportsters and other bikes
I placed my order Sunday and received it Wednesday. That's Great service!
Thanks
Help with hard to find parts and simple return process Great customer service
Have 2 early panheads even though China or Taiwan made parts are a good quality miss the catalogs
Bought the tire more easily and for a significantly lower price than I could have through any of the local shops. Only problem is that I had to take it to a local shop to get it mounted and balanced, and they tend to get their panties in a bunch. J&P partners with a few shops around the country for tire mounting, but nothing near me. It would be nice if J&P would be able to expand that network.
Product came fast and undamaged. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice.
Ordering was easy, delivery timely but did come in two deliveries.
No issues were experienced; the product is in excellent condition. I highly recommend this site for future online shopping.
I am writing to express my satisfaction with my recent online order. The process of purchasing the breather kit through your website was exceptionally smooth and efficient. I encountered no difficulties whatsoever during the transaction. Thank you for providing such a positive customer experience.
I purchased a set of Bassani pipes for a softail duce. The fit was great, I placed my order on a Friday, was waiting on my email for delivery date, the product was delivered on Saturday, before the delivery email was sent.
Fast service is why I keep using J& P Cycles.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

