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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,498
This company responds to reviews on average within 5 days

Instant Feedback

72,914 reviews

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Tennessee
1 review
0 helpful votes
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Fast and accurate
May 18, 2025

Jp cycles has always been reliable with the right parts at a fair price

Date of experience: May 8, 2025
Georgia
1 review
0 helpful votes
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Vintage frontend
May 18, 2025

When I called and ordered the frontend, the salesman was helpful in the questions that I had at the time.

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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Everything is good, got the derby, thanks!
May 18, 2025
Updated review

Excellent! What more can I say! Hello, must I come up with 50 characters? Isn't excellent enough?

Date of experience: May 8, 2025

Very good so far
May 7, 2025
Previous review

Very good so far

Date of experience: April 27, 2025
Colorado
1 review
0 helpful votes
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I always use J&P cycles
May 18, 2025

Usually have what I need in stock, if they don't customer service is really good seeking out alternatives. I've order the wrong part, returns are pretty simple. Fairly decent shipping time.

Date of experience: May 8, 2025
Texas
1 review
0 helpful votes
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Good
May 18, 2025

Good got here fast bike go vroom vroom now get many girls phone number

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
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Overall satisfied
May 18, 2025

If I had to give a little bit of constructive criticism, I would have to say that paying for my shipping when I'm already paying top dollar for my parts is a little bit much also shipping took almost 5 to 7 days and I paid for it a little bit unreasonable

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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Harley parts
May 18, 2025

Easy ordering process and fast shipping, a very satisfying experience

Date of experience: May 8, 2025
Maryland
1 review
0 helpful votes
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Ape bar handles
May 18, 2025

Overall description of the item was spot on. Item arrived earlier than expected with no issues.

Date of experience: May 8, 2025
Canada
1 review
0 helpful votes
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Looks great
May 18, 2025

Air intake looks great. Easy install. Showed up on time. Great experience

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Poor delivery
May 18, 2025

I ordered eight oil filters on April 27th and did not receive delivery of them until Wednesday May 7th. I could have gotten a oil filter next day with Amazon prime for only $75 more for filter. What a mistake I made by not ordering them through Amazon. I did make a call to your customer service and talk to a gentleman named Ben who offered to do something for me. But I don't even know what I would either want. Once again let me tell you shipping to FedEx is absolutely terrible terrible. And will I buy from you again I sincerely doubt it.

Date of experience: May 8, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

We sincerely apologize for the delay in the delivery of your order. Unfortunately, shipping carriers sometimes take longer than anticipated, and we understand how frustrating this can be. We truly appreciate you reaching out to let us know about the issue. If there's anything else we can do to assist you, please don’t hesitate to ask. Thank you for your patience and for being a valued part of our community.

Delaware
1 review
0 helpful votes
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Overall really good, like the most is shopping for your motorcycles parts filtered

Date of experience: May 8, 2025

I receive my parts in a 5 day period or less
August 27, 2024
Previous review

I receive my parts in a 5 day period or less

Date of experience: August 17, 2024
Rhode Island
1 review
0 helpful votes
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Oversized box for the size of part with very little packing material. Box had a large hole it in, was worried part was no longer in the box.

Date of experience: May 8, 2025
Australia
1 review
0 helpful votes
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Great website, item was in stock and delivered promptly from point of purchase. Would trade through J&P again.

Date of experience: May 8, 2025
Nevada
1 review
0 helpful votes
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Some $#*! was out of stock.at least 50 characters, thank you

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Great experience as always
May 18, 2025

Products just what I ordered and fast shipping at a good price

Date of experience: May 7, 2025
Mississippi
1 review
0 helpful votes
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Okay
May 18, 2025
Updated review

I received everything I ordered very quickly and all together.

Date of experience: May 7, 2025

Easy to shop for my ride
May 6, 2025
Previous review

Easy to shop for my ride

Date of experience: April 26, 2025
Florida
2 reviews
0 helpful votes
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I needed a front tire. After checking other sites, I found it fast and best price at J&P

Date of experience: April 23, 2025

Easy check out
May 4, 2025
Previous review

Easy check out

Date of experience: April 23, 2025
Ohio
1 review
0 helpful votes
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I like the product.
May 18, 2025

If you do not have a stock grip assembly they do not fit. I already put the magnet on the phone so I will have to modify the holder to make it work.They sell it

Date of experience: May 7, 2025
Arizona
1 review
0 helpful votes
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Jacket is perfect
May 18, 2025
Updated review

Very good no issues with order and like the jacket my wife bought me for my birthday

Date of experience: May 7, 2025

Was a good experience
May 7, 2025
Previous review

Was a good experience

Date of experience: April 26, 2025
Georgia
1 review
0 helpful votes
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These tires DO last longer.
May 18, 2025

These tires have lasted longer than any other brand I have use in the past 40 years. Believe me, I have tried all the major brands. I ride a Road King and have these tires on it for the last two changes. The rear lasts 13,000 to 15,000 miles. I not a hotdog, I live in the mountains of N. C, so I get to use most of the tire before I believe I needs changing. They are either under acceleration or deceleration. Not to much level riding up here.

Date of experience: May 7, 2025