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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,586
This company responds to reviews on average within 5 days

Instant Feedback

73,166 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Light unit
May 19, 2025

It was quick and easy to order from them the price was reasonable plus I have heard of J&P Cycles before alot of my friends order from them all the time so that's why I ordered from them

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Quick delivery
May 19, 2025
Updated review

The oil kit and other items I order arrived within days. This is unusual due to my area being very secluded.

Date of experience: May 9, 2025

Great
January 24, 2025
Previous review

It was quick and the exhaust arrived very timely. Always great doing business with JP cycles

Date of experience: January 24, 2025
Washington
1 review
0 helpful votes
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Brakes
May 19, 2025

Found the brake pads I needed easily, and deliver was pretty quick. Never had an issue with JP cycles.

Date of experience: May 9, 2025
Canada
1 review
0 helpful votes
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Quick Purchase & Shipping
May 19, 2025

Found what I needed quickly and purchased it. It shipped reasonably quick, other than getting stuck at customs for a couple days.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Great place to shop.
May 19, 2025

Oh my goodness. J P is such a great place to shop for motorcycle accessories. Website is easy to maneuver. Once ordered shipping is so fast I can't get over how quickly I received my tires. Great place and great service

Date of experience: May 1, 2025
Tennessee
1 review
0 helpful votes
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Motorcycle grips
May 19, 2025

I've been looking gor these a long time, they're exactly what I wanted, love em

Date of experience: May 9, 2025
Arizona
1 review
0 helpful votes
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New Seat
May 19, 2025

The seat arrived on time and looks amazing on my bike!, it's very comfortable on long rides!

Date of experience: May 9, 2025
Missouri
1 review
0 helpful votes
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Awesome 👌
May 19, 2025

Awesome great very very fast service could not ask for anything better great product great service. Thank you so much 💓

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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J&P did great USPS not so much
May 19, 2025

I ordered my Khrome Werks exhaust tip on a Sunday. J&P Cycles had it shipping early the following Monday. The sent it out via FedEx but unfortunately from them it went to USPS. It took USPS 4 days to get it out of there Richmond distribution center. I wish J&P would have just shipped it all the way with FedEx.

Date of experience: May 9, 2025
Missouri
1 review
0 helpful votes
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Saddleman Seat for Indian Chieftain
May 19, 2025
Updated review

J&P was great to work with as I tried to find a comfortable seat replacement for my bike.

Date of experience: April 23, 2025

What a great experience!
May 3, 2025
Previous review

What a great experience!

Date of experience: April 23, 2025
Tennessee
1 review
0 helpful votes
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Truly Great
May 19, 2025

I have been shopping at J&P Cycles for a while now. Great products, prices and customer service.

Date of experience: May 9, 2025
Maryland
1 review
0 helpful votes
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Graet
May 19, 2025

I really appreciate your help and your product. I'm looking forward to purchasing more products from j & p. Cycles.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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FAST SERVICE!
May 19, 2025
Updated review

Awesome! Super fast service every time! Literally every purchase has been shipped immediately!

Date of experience: May 9, 2025

Fast service, fair pricing, great parts
May 11, 2025
Previous review

Fast service, fair pricing, great parts

Date of experience: May 1, 2025
Nebraska
3 reviews
0 helpful votes
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Always great!
May 19, 2025
Updated review

Easy to find the parts I need, and I love me emails that update me on my order. Best place for bike parts, won't shop anywhere else!

Date of experience: May 9, 2025

Love this site
August 8, 2024
Previous review

Love this site

Date of experience: July 28, 2024
New Jersey
2 reviews
0 helpful votes
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Muller Power Clutch
May 19, 2025

J&P had these in stock and they were delivered in a couple days. Bought one for my Sportster and one for my Dyna. Have installed the power clutch ramp in my Sportster and it works as advertised.

Date of experience: May 8, 2025
Wisconsin
1 review
0 helpful votes
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Good parts
May 19, 2025

Got what I needed, in a timely fashion, it fit perfect and was a good product

Date of experience: May 8, 2025
Arizona
1 review
0 helpful votes
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2024 Street Glide
May 19, 2025

Shipped fast and looks great on the bike, can't wait to put some miles on it.

Date of experience: May 8, 2025
New Jersey
1 review
0 helpful votes
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It took too long
May 19, 2025

I ordered the product on a Wednesday and paid for next day air mail and I still didn't receive the product till Monday cuz j and p cycle neglected to pull my product and ship it till Friday

Date of experience: May 8, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

We see that your order was placed after business hours on Thursday and was processed on Friday. Please note that our shipping estimates are based on business days and do not include weekends. Your order was scheduled for delivery on Monday, in line with our standard processing and shipping timelines.
If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Mexico
1 review
0 helpful votes
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Saddlebags
May 19, 2025

Had what my husband needed as we could not find bags that fit his bike anywhere

Date of experience: May 8, 2025
North Carolina
1 review
0 helpful votes
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It fit
May 19, 2025

Visibly a better product and it installed smoothly no issues

Date of experience: May 8, 2025