Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to buy the same product on Amazon for less money and get delivery in five days instead of two weeks. I just received it yesterday from you and I sent it back for a refund.
Not much of a relocation kit. Pushed the floor boards so far out my wife could not use them. Took the $100.00+ blocks off tossed them in the trash and went a different route. She is good to go now! Not a cheap lesson, oh well live and learn..
So far your website cuts right what I asked for instead of posting 45,000 different parts unrelated Harley parts!
When I began looking for a sleek, low profile seat for my '96 Fat Boy, the Saddlemen Profiler showed up on J&P Cycles' website. I did have a question regarding this seat that was quickly answered through J&P Cycles' online chat. After placing the order, the seat arrived in just a couple of days. I have another Saddlemen seat for this bike that is more "passenger friendly" but this seat is exactly the look I was hoping for when riding solo. This is also the easiest seat to fit to this bike! A+++ service and product from J&P Cycles!
Great customer service via live chat. Easy to use website! Great supply of parts and options - even for my '96 Fat Boy
I don't understand why J&P Cycles would stop shipping to Guam. I also don't understand why businesses in the Continental United states treat Guam as an International Country.
Guam is a territory of the United states. Guam is a Major military hub for the United states. People born on Guam are Naturalized US Citizens. I don't comprehend how we can be an International Country.
I love these grips first because they are VANS waffle grips from the waffle soles of the shoes and because they are not overly thick and fat to grip. The grip is amazingly nice and grippy. I absolutely love them and the black and gum colors are the best looking. 🤙🏼
I mainly only shop a couple sites when it comes to my ATV or Motorcycle and JP has been a solid one for a while. Highly recommend the RPM membership too if you shop often.
Would like to see a better way to filter ATV parts, especially separate from SxS stuff. Its not all universal. Other than that, no real complaints
From shopping to delivery, every aspect was very easy. Delivery was very fast. Quality of my item was outstanding.
Thank you, Mike
Very quick, very easy, had item in stock.
J&P cycles we're very easy to work with, answered all my questions. They had the seat l wanted and l received it in 4 days. The mustang seat was high quality and an excellent Fit. Seat is very comfortable.
Shopping with JP cycles was great. My klock workz 10" screen was amazing! Lm 6 foot. First the stock screen sucks! New screen excellent wind protection, no buffeting, decreased wind noise, and it looks good.
Needed a clutch basket for my Road King, asked a few questions got the guidance I needed, and I ordered the assembly kit, it came in while I was out of town but had everything I need. Now I just need to make the time to install everything. Always a good experience with J and P Cycles.
I ordered my new tire from J&P cycle, it arrived ahead of schedule, Best pricing, free shipping, what could be better?
Bravo, J&P cycles!
Quick and easy onliune ording, thanks JP cycles!
The item did not come with installation instructions. I emailed asking for some and did not receive a response. I'm still looking for instructions please.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
I happened to be browsing the J&P website when I saw the Heat Shield Liner Kit offered for sale. After reading the description I thought that for the price, it was worth a shot. Anything to keep my legs from roasting in the summer's heat.
It was easy to find the part I needed and the price was the best that I found.
It was gr8 except for it being delivered by usps. Not j&p's fault. Usps, is slower than kindergarteners with a toy wagon delivering packages
Easy peasy packaged properly and handled quickly. Timely arrival. Not problems with the cover top quality and will last a long time to come. Already have one for a road kingso, ordered a smaller one for my sporty.
So, here it is. I used customer service to confirm it fit my bike. Was assured it did, however the mounts would not be compatible. Got it, pulled my stock muffler off and found a 3" connection. Obviously not going to hook up to the 1 3/4" shorty. Could not find anyone that made an adapter. I opted to use two adapters to step it down. Worked fine. I was aware of the light packing in the unit so I repacked it with some good ceramic stuff. Sounds great and the step down kept my back pressure. Just FYI, sounds pretty raspy and tinny with the factory packing. Long story, I know, but it's what I wanted and it was cheap, worth the extra work to get what I wanted.
Handlebars make my Honda Shadow look and ride like a new bike, had to drill two small holes so the controls with fit properly but easy!
I am always buying my parts whit yours guys because on my opinion you can find different webs but the quality is not the same
Great place to buy anything for bikes
The Fang headlight was a perfect addition to my 2018 Harley Davidson. I am very happy with it! Easy install and very bright. Thank you!
The FedEx package was severely damaged. Delivery dude set on the porch and hauled $#*!. The contents packaging, manufacturer packages, and the bubble wrapping seemed to have done their jobs.
Good job packing at J&P or we both have very good luck. The box was almost torn in half, holy $#*!!
This shipment contained a headlight assembly and two spare Halogen bulbs...
As always... problem free, but with immediate accurate assistance...
I've been dealing and buying from J&P Cycles's for many years and since that I've never experienced any issues with them... all the parts and accessories were new and fit my bikes
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.