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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,682
This company responds to reviews on average within 5 days

Instant Feedback

73,496 reviews

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New York
1 review
0 helpful votes
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Great experience
May 21, 2025

Very good communication with emails on status of delivery and product came fast as promised

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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These glasses do not work. They do not darken at all and stay completely clear.

Date of experience: May 11, 2025
Connecticut
1 review
0 helpful votes
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Shipping issue
May 21, 2025

Package was delayed twice. Not your fault. Usps had some problems I guess.

Date of experience: May 11, 2025
Nevada
1 review
0 helpful votes
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Pleased
May 21, 2025

Very pleased with the transaction and product. Always fast and professional.

Date of experience: May 11, 2025
South Dakota
1 review
0 helpful votes
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Great
May 21, 2025

It got here fast and I love it. J&p cycles has a lot of stuff and good prices

Date of experience: May 1, 2025
Tennessee
1 review
0 helpful votes
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Great service as always
May 21, 2025

Ordered some tubes and tires. They came rather quick.
Knocked them and some other work in my downtime

Date of experience: May 10, 2025
Colorado
1 review
0 helpful votes
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Adding parts to bike
May 21, 2025

I have purchased many products in store and online. Parts guys are helpful and online things are pretty easy to find.

Date of experience: April 25, 2025
Wisconsin
1 review
0 helpful votes
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Awsome sauce
May 21, 2025

Ordered a stator for the baddest heritage springer in all the land part came within 3 days installed it without a problem good quality will be definitely buying from them again

Date of experience: May 10, 2025
Nebraska
1 review
0 helpful votes
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Excellent product. Would recommend to other fellow bike riders

Date of experience: May 7, 2025
Pennsylvania
1 review
0 helpful votes
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Parts
May 21, 2025

Ok, but you didn't have all my order. Contacted representative was out of stock.

Date of experience: May 10, 2025
Oklahoma
1 review
0 helpful votes
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Old farts and old parts
May 21, 2025

I had a very good experience with the parts that I ordered. Communication was excellent, and the service was outstanding.
I think you guys got this figured out pretty well. Thanks again Monty Hill

Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
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Great
May 21, 2025

Found what I needed and it was delivered quick and with emails updating me the whole time

Date of experience: May 10, 2025
Canada
1 review
0 helpful votes
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Excellent service
May 21, 2025

Quick delivery although I have not had a chance to install this kit yet.

Date of experience: May 10, 2025
California
1 review
0 helpful votes
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Faster then expected
May 21, 2025

I ordered the parts and two days later they were at my door was not expecting the speed of the shipping. Excellent service.

Date of experience: May 10, 2025
Ohio
1 review
0 helpful votes
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Motorcycle Battery
May 21, 2025

There were several different options to choose from and the prices were reasonable.

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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New front tire
May 20, 2025

Tire arrived in perfect condition and ce in a good amount of time.

Date of experience: May 10, 2025
Washington
1 review
0 helpful votes
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Good price and fast shipping
May 20, 2025

I've ordered quite a few tires now through J&P, and they never disappoint. Though not widely known, you can also mount and balance them through Cycle Gear for only $30.

Date of experience: May 10, 2025
North Carolina
1 review
0 helpful votes
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Great place to buy anything that you need for your motorcycle I would recommend it to anyone

Date of experience: May 10, 2025
Ohio
1 review
0 helpful votes
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Had what I needed in stock
May 20, 2025
Updated review

Found what I was looking for. They had it in stock. Ordered and shipped quickly

Date of experience: April 25, 2025

Had what I wanted and found it fast
May 12, 2025
Previous review

Had what I wanted and found it fast

Date of experience: May 1, 2025
North Carolina
1 review
0 helpful votes
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B
May 20, 2025
Updated review

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Date of experience: May 10, 2025

Shipping fee is a little much
July 21, 2024
Previous review

Shipping fee is a little much.

Date of experience: July 11, 2024