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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,691
This company responds to reviews on average within 5 days

Instant Feedback

73,534 reviews

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Florida
1 review
0 helpful votes
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Everything went well thank you
May 21, 2025
Updated review

Good experience parts were great and worked well thank you will buy from you again in the future

Date of experience: May 11, 2025

Been a Good experience
May 10, 2025
Previous review

Been a Good experience

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
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S&S air filter
May 21, 2025
Updated review

I bought a S&S air filter and it got delivered quickly. Great fit, no problem.

Date of experience: May 11, 2025

Too complicated
June 22, 2024
Previous review

Too complicated

Date of experience: June 12, 2024
New Jersey
1 review
0 helpful votes
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Perfect as expected
May 21, 2025

No issues, easy transaction, parts as described. Only issue is this 40 characters whis is delaying me installing parts. I only tried to be nice but now it is annoying.

Date of experience: May 11, 2025
Virginia
1 review
0 helpful votes
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Indian items
May 21, 2025

I bought some hand grips for my Indian Springfield. I was very satisfied with the purchase

Date of experience: May 7, 2025
Sri Lanka
1 review
0 helpful votes
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Great
May 21, 2025

Great great great convenience great familiarity with this site

Date of experience: May 11, 2025
California
1 review
0 helpful votes
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Boom
May 21, 2025

Got my part delivered in less than 5 days. Swapped out the old for the new and she fired right up.

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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Prompt and accurate
May 21, 2025
Updated review

Order was exact fit and shipping was fast. No need for contacting customer service.

Date of experience: May 11, 2025

Perfect fit
November 15, 2024
Previous review

I ordered it and it arrived. I was happy and the peasants rejoiced.

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Outstanding
May 21, 2025

I had no problem finding what I needed, easy to order and quick delivery with tracking every step along the way.

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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As it should be...
May 21, 2025
Updated review

They have what I need when I need it... Great folks to work with!

Date of experience: May 11, 2025

It's easy to shop at J&P Cycles!
May 8, 2025
Previous review

It's easy to shop at J&P Cycles!

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Handle bars
May 21, 2025

Every time I ever order from them the order is right and on time!

Date of experience: May 11, 2025
Iowa
1 review
0 helpful votes
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PERFECT!
May 21, 2025
Updated review

Got what I wanted and in perfect timing! The pricing is excellent and it helps you to get what you want for the bike you have!

Date of experience: May 11, 2025

This is the only place I will order parts!
May 10, 2025
Previous review

This is the only place I will order parts!

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Things seem to be changing
May 21, 2025

This last time, I was ordering all cables, clutch and brake lines for a +10 (16") ape install, and there seemed to be a lack of products. The items I did purchase- 1/3 ended up being sent to me in the stock size. I thought those companies that J&P buys from were just out of products- until I went straight to the companies and found the items. Maybe J&P can have better communication with the companies? Might help.

Date of experience: May 11, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Canada
1 review
0 helpful votes
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Good products.
May 21, 2025

Got what I needed. Good products. Delivery was fairly quick.

Date of experience: May 11, 2025
Michigan
1 review
0 helpful votes
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Tires
May 21, 2025

Very easy to find and order! Wasn't quite as happy with delivery. Ordered at same time, got front tire next day, but rear one went to 3 other states before getting to us. Came 4 days later.

Date of experience: May 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great service
May 21, 2025

Wonderful experience with ordering. Ordered a set of pipes and handlebar grips. The pipes arrived when expected. They were sent through ups if I remember correctly. The grips were sent through the usps and they took an extra 5 days to arrive. I put that on the usps not J&P. They mailed them at the same time.

Date of experience: May 11, 2025
Tennessee
1 review
0 helpful votes
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I have always gotten great service from these guys... I always check here first before I look anywhere else.

Date of experience: May 11, 2025
Oklahoma
1 review
0 helpful votes
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A-one
May 21, 2025

My part got shipped back for the address wrong and j p sent another one no questions asked.

Date of experience: May 11, 2025
North Carolina
1 review
0 helpful votes
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Happy Customer
May 21, 2025

Very happy with the whole process. Fast delivery and product was exactly os ordered. Thanks ill be back.

Date of experience: May 11, 2025
Minnesota
1 review
0 helpful votes
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Tire purchases
May 21, 2025

Good, I haven't purchased from this site before so don't have an opinion yet

Date of experience: May 11, 2025
Nebraska
1 review
0 helpful votes
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Great service
May 21, 2025

Amazing. I will definitely be back. I've never had a bad experience with J&P

Date of experience: May 11, 2025