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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,525 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great
May 22, 2025
Updated review

Perfect Ben used JP cycles for years. Never had a problem always get the right parts always have good service. Thank you for all you do.

Date of experience: May 11, 2025

Good job always satisfied
May 9, 2025
Previous review

Good job always satisfied

Date of experience: April 28, 2025
Washington
2 reviews
0 helpful votes
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Incomplete instructions
May 22, 2025

No instructions with packaging, downloaded QR code instructions and no where does it state there are 2 different lengths of push rods.

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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The shipping time was great.
May 22, 2025
Updated review

I ordered an xx large helmet, this is the same size as what I'm wearing. Now the helmet was very small, could not even wear it.

Date of experience: May 11, 2025

Giving you guys a try
May 10, 2025
Previous review

Giving you guys a try

Date of experience: April 30, 2025
South Carolina
1 review
0 helpful votes
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Great bulb
May 22, 2025

Just what I was looking for, fits perfectly and works great. Very bright and the blinking makes visibility improvements in the road.

Date of experience: May 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great Experience
May 22, 2025

Awesome experience. Quick and great customer service!

Date of experience: May 11, 2025
Connecticut
1 review
0 helpful votes
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Great service
May 22, 2025

Received all my parts very quickly, they had everything I was looking for!

Date of experience: May 11, 2025
Washington
1 review
0 helpful votes
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Harley knobs
May 22, 2025

They knobs for my Harley seat were lost and needed replacement.

Date of experience: May 11, 2025
Virginia
1 review
0 helpful votes
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Shipping
May 22, 2025

Ships in 24 hrs is awesome, but the shipping carriers need to do their logistics better. Haven't had chance to install yet, forgot to order risers, UGH

Date of experience: May 11, 2025
Wisconsin
1 review
0 helpful votes
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Great selection of parts
May 22, 2025
Updated review

Great selection of parts and service items for doing maintenance on my bike.

Date of experience: May 11, 2025

Quick and easy way to find parts
September 18, 2024
Previous review

Quick and easy way to find parts

Date of experience: September 8, 2024
New Mexico
1 review
0 helpful votes
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Good experience
May 21, 2025

My Throttle cable snapped while riding. I ordered a new one and I got it pretty quick. Good experience and will be back in the future.

Date of experience: May 11, 2025
Arizona
1 review
0 helpful votes
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Needed Tail light
May 21, 2025

Found the part I needed, got it quick and it was packaged nicely.

Date of experience: May 11, 2025
Georgia
1 review
0 helpful votes
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Everyone is always helpful.
May 21, 2025
Updated review

The web site is very easy to navigate and online people are very helpful

Date of experience: May 11, 2025

Easy to use website
May 5, 2025
Previous review

Easy to use website

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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May 21, 2025

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Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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Awesome
May 21, 2025

Good shopping experience, very responsive!
I like the way that they kept me informed of the shipping progress.
Keep up the good work 👍

Date of experience: May 11, 2025
North Carolina
1 review
0 helpful votes
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No issue. Good product. What I ordered is the exact product that was sent

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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Master cylinder
May 21, 2025

Very fast in getting the product. Very satisfied with how easy it was to get

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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Great new seat
May 21, 2025

Ordered a new seat to replace the uncomfortable stock seat looks great and feels so much better

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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Super easy ordering and exceptional shipping. Unfortunately I ordered the wrong size so I had to return it and order the correct one. Excellent return policy.

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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Tune Up Parts
May 21, 2025

Easy to find parts online that fit my bike. Great prices and quick shipping!

Date of experience: May 11, 2025
California
1 review
0 helpful votes
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Great buy
May 21, 2025

Great selection. Fast shipping. I love shopping on JP cycles.

Date of experience: May 11, 2025