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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,655
This company responds to reviews on average within 5 days

Instant Feedback

73,387 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Ordered shocks
May 22, 2025

Great experience with shipping and with customer service.

Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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Good parts availability for a wide range of HD model years. Ships quickly and prices are fair. Sometimes packaging could be improved.

Date of experience: May 12, 2025

Thanks for having what I need
July 31, 2024
Previous review

Thanks for having what I need

Date of experience: July 21, 2024
New York
1 review
0 helpful votes
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Excellent Customer Service and Fast Delivery
May 22, 2025
Updated review

I've purchased several items from JP Cycles and I've been happy with all of them. I wanted to be certain we got the correct battery so I asked which ones would fit best. They assisted with the purchase and we are very happy with it!

Date of experience: May 12, 2025

Very helpful customer service rep
August 24, 2024
Previous review

Very smooth transaction and helpful agent when I reached out.

Date of experience: August 14, 2024
Illinois
1 review
0 helpful votes
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Wonderful!
May 22, 2025
Updated review

Perfect! On time! Exact fit. They even had the clutch cable in black finish

Date of experience: May 12, 2025

Excellent experience
March 24, 2025
Previous review

Excellent experience

Date of experience: March 14, 2025
Mississippi
1 review
0 helpful votes
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As expected! What I was looking for and reliable shipping! ……..

Date of experience: May 12, 2025
Maryland
1 review
0 helpful votes
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Excellent jacket
May 22, 2025

I was totally impressed by the jacket.
It is wonderfully crafted.

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Getting a new seat
May 22, 2025

The first seat I got did not work for my bike so I returned it with no problems and they fit my bike. Couldn't be more happier.

Date of experience: May 12, 2025
West Virginia
1 review
0 helpful votes
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Order
May 22, 2025
Updated review

Perfect no problems found what i wanted on the easy to navigate website

Date of experience: May 12, 2025

Quick and easy
May 10, 2025
Previous review

Quick and easy

Date of experience: April 30, 2025
Kentucky
1 review
0 helpful votes
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Great product... bad shipping
May 22, 2025

Paid for 2 day shipping and got it in like 4 days but other than that very satisfied great products everything was a perfect match

Date of experience: May 12, 2025
Arizona
1 review
0 helpful votes
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Great service
May 22, 2025

I have ordered with J & P Cycles alot and Everytime I get the right product and fast delivery. Highly recommend giving them a try.

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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The hidden smell
May 22, 2025

Leave me alone. I already filled out my servey, twice. All was good. Parts are good. Delivery was good (although I give it 4 stars. Coulda been 5 stars if she was topless)
My point: Shut up $#*!ers. Stop spamming my Email with your pathetic need for good reviews. Jeez, you guys are like that one dorky kid in high school that demands social validation. Stop being gay. Im gonna order more parts for $#*! sake just like everyone else will. I wanna smack yall for being so gay. Shut up

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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Good price and great selection
May 22, 2025

I looked at 3-4 other companies then keep going back to J&P will be shopping again in the future

Date of experience: May 11, 2025
Washington
1 review
0 helpful votes
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Great product
May 22, 2025

Shipping was fast, product arrived in perfect condition. The price was reasonable. Now if you can find a way to install for me next time, that would much better than the 9 hours I spent last week tearing down the front end. Thanks!

Date of experience: May 11, 2025
North Carolina
1 review
0 helpful votes
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Great
May 22, 2025
Updated review

Perfect Ben used JP cycles for years. Never had a problem always get the right parts always have good service. Thank you for all you do.

Date of experience: May 11, 2025

Good job always satisfied
May 9, 2025
Previous review

Good job always satisfied

Date of experience: April 28, 2025
Washington
2 reviews
0 helpful votes
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Incomplete instructions
May 22, 2025

No instructions with packaging, downloaded QR code instructions and no where does it state there are 2 different lengths of push rods.

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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The shipping time was great.
May 22, 2025
Updated review

I ordered an xx large helmet, this is the same size as what I'm wearing. Now the helmet was very small, could not even wear it.

Date of experience: May 11, 2025

Giving you guys a try
May 10, 2025
Previous review

Giving you guys a try

Date of experience: April 30, 2025
South Carolina
1 review
0 helpful votes
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Great bulb
May 22, 2025

Just what I was looking for, fits perfectly and works great. Very bright and the blinking makes visibility improvements in the road.

Date of experience: May 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great Experience
May 22, 2025

Awesome experience. Quick and great customer service!

Date of experience: May 11, 2025
Connecticut
1 review
0 helpful votes
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Great service
May 22, 2025

Received all my parts very quickly, they had everything I was looking for!

Date of experience: May 11, 2025
Washington
1 review
0 helpful votes
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Harley knobs
May 22, 2025

They knobs for my Harley seat were lost and needed replacement.

Date of experience: May 11, 2025