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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Good parts availability for a wide range of HD model years. Ships quickly and prices are fair. Sometimes packaging could be improved.
I've purchased several items from JP Cycles and I've been happy with all of them. I wanted to be certain we got the correct battery so I asked which ones would fit best. They assisted with the purchase and we are very happy with it!
Very smooth transaction and helpful agent when I reached out.
Perfect! On time! Exact fit. They even had the clutch cable in black finish
As expected! What I was looking for and reliable shipping! ……..
I was totally impressed by the jacket.
It is wonderfully crafted.
The first seat I got did not work for my bike so I returned it with no problems and they fit my bike. Couldn't be more happier.
Perfect no problems found what i wanted on the easy to navigate website
Paid for 2 day shipping and got it in like 4 days but other than that very satisfied great products everything was a perfect match
I have ordered with J & P Cycles alot and Everytime I get the right product and fast delivery. Highly recommend giving them a try.
Leave me alone. I already filled out my servey, twice. All was good. Parts are good. Delivery was good (although I give it 4 stars. Coulda been 5 stars if she was topless)
My point: Shut up $#*!ers. Stop spamming my Email with your pathetic need for good reviews. Jeez, you guys are like that one dorky kid in high school that demands social validation. Stop being gay. Im gonna order more parts for $#*! sake just like everyone else will. I wanna smack yall for being so gay. Shut up
I looked at 3-4 other companies then keep going back to J&P will be shopping again in the future
Shipping was fast, product arrived in perfect condition. The price was reasonable. Now if you can find a way to install for me next time, that would much better than the 9 hours I spent last week tearing down the front end. Thanks!
Perfect Ben used JP cycles for years. Never had a problem always get the right parts always have good service. Thank you for all you do.
No instructions with packaging, downloaded QR code instructions and no where does it state there are 2 different lengths of push rods.
I ordered an xx large helmet, this is the same size as what I'm wearing. Now the helmet was very small, could not even wear it.
Just what I was looking for, fits perfectly and works great. Very bright and the blinking makes visibility improvements in the road.
Awesome experience. Quick and great customer service!
Received all my parts very quickly, they had everything I was looking for!
They knobs for my Harley seat were lost and needed replacement.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

