On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I had an issue with the first part ordered. The customer service team was very helpful in finding a replacement part from another manufacturer which solved my problem. Thank you for such great service.
Ordered a Kraus EZ shift. Competitive pricing, arrived quickly, right part for the right bike. Thank you
Easy to locate needed tires on site. Had ceramic balance beads as well, one stop shop.
Found what I needed, looks like short shipping time.
Overall, the ordering was easy the product works well. However, after some weeks having them installed the 3M tape has come lose, and yes, I did clean the area before installing them
It went well with good explanations for parts
The Dunlop Mission 50/50 enduro tires are terrific on my older BMW R100GS lasting easily over 10k. This is my second set. J-P Cycles site is eficient to order from, the price average, but the shipping was quick! A good experience overall.
The windshield looked to be made very well but would not fit my bike so I had to return it.
I've ordered several different items from you all over the years. Fast shipping and easy to deal with
Easy to make order and no shipping hassle. Good prices and a lot of good quality brand to choose.
Website is easy to was easy to use and easy to find what I was looking for.
Easy to use and great selection of parts!
Not Really sure what to say here. I needed a tire, J&P had it at a good price, I ordered it from them.
I pay more to bought a Blue Streak High Performance Points For Harley 1970-E1978, but the product came different that the anounced
I haven't used the product yet but I believe it will meet my needs.
Everything worked great. The buying experience online was great
I ordered the correct part but for the wrong year bike. JP was excellent at taking my phone call, walking me through the return policy, and very efficient at getting my return processed and correct part shipped to me.
Arrived in timely fashion, easy install. Would recommend purchasing from this site
Good parts availability for a wide range of HD model years. Ships quickly and prices are fair. Sometimes packaging could be improved.
I've purchased several items from JP Cycles and I've been happy with all of them. I wanted to be certain we got the correct battery so I asked which ones would fit best. They assisted with the purchase and we are very happy with it!
Very smooth transaction and helpful agent when I reached out.
Perfect! On time! Exact fit. They even had the clutch cable in black finish
As expected! What I was looking for and reliable shipping! ……..
I was totally impressed by the jacket.
It is wonderfully crafted.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members