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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,510
This company responds to reviews on average within 5 days

Instant Feedback

72,966 reviews

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Minnesota
1 review
0 helpful votes
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Quick and Easy
May 23, 2025

Very easy ordering process and tires were delivered quickly

Date of experience: May 13, 2025
Ohio
1 review
0 helpful votes
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Tires
May 23, 2025

It was good very smooth website and quick delivery. I am satisfied.

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
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First time buyer
May 23, 2025

As my first time buying off of the website, I was very pleased. Pleased with the seamless navigation of the online store and the painless checkout. Fast shipping to top it off. Wonderful experience! Will be a returning customer 👍

Date of experience: May 13, 2025
Pennsylvania
1 review
0 helpful votes
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Happy Biker
May 23, 2025

Always find a great deal at JP Cycle. Quality products very great prices.

Date of experience: May 12, 2025
New Mexico
1 review
0 helpful votes
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As a U.S. Marine Corps vet and biker who works on his own ride, I do not waste time on half-baked suppliers. J&P Cycles came through with the parts I needed — no delays, no BS. The website was easy to navigate, and the product descriptions were spot-on. I ordered a set of components for my 4-speed Harley transmission rebuild, and everything showed up well-packaged and in perfect condition. No missing pieces. No defects. Just solid gear ready to wrench on. I appreciate that they actually cater to real riders — not just weekend warriors. Their parts selection for classic bikes is one of the best I've seen online, especially when it comes to old-school Harley builds. I also did not need to contact customer service, because they got it right the first time — which says a lot.

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Ordered a part that was supposed to fit my motorcycle, wrong fitment of such part, not for the year of my bike

Date of experience: May 12, 2025
Maryland
1 review
0 helpful votes
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10 inch mini apes
May 23, 2025

Good quality, great price, super fast shipping. Thanks JP Cycles

Date of experience: May 12, 2025
North Carolina
1 review
0 helpful votes
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Rinehart Exhaust Tip
May 23, 2025

Exhaust tip sounds great! It has a good purring idle and a great sound with the throttle.

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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Choke
May 23, 2025
Updated review

Very pleased with product. Delivered promptly and not overly expensive.

Date of experience: May 12, 2025

It's been very good
May 11, 2025
Previous review

It's been very good

Date of experience: May 1, 2025
Tennessee
1 review
0 helpful votes
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Seat strife
May 23, 2025

I did business with J&P because of one to two day shipping claim. Yet they didn't ship for five business days. Love the product, exactly as advertised. Customer service contact that I had was great. But they broke their word on shipping. If I send something back, I'm charged one hell of a restocking fee. Seems like I would get a partial refund, due to their shipping delay.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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Return
May 23, 2025

I ordered the wrong filter and the return was painless? No problem and got my refund promptly.

Date of experience: May 12, 2025
Washington
1 review
0 helpful votes
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Keep coming back
May 22, 2025
Updated review

Good prices and fast shipping Don't forget great selection

Date of experience: May 12, 2025

Long time customer for a reason Best prices and selection...
May 11, 2025
Previous review

Long time customer for a reason
Best prices and selection and fast shipping

Date of experience: May 1, 2025
Colorado
1 review
0 helpful votes
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Windshield is perfect!
May 22, 2025

Ordered a bigger windshield for my brand new motorcycle and it arrived in perfect condition. Shipped out within 24 hours as stated. I will be shopping with J&P Cycles again- and now, so will my husband!

Date of experience: May 12, 2025
Washington
1 review
0 helpful votes
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Harley stator
May 22, 2025

I had great customer support when calling in. As far as the product I was disappointed. Most stators come with wiring that will reach to the factory connectors. This one stopped at the case and I had to use bullet connectors to connect. This does not look good and does not give a very good sealed connection. I used heat shrink connectors and die electric grease to try to seal the connection the best I could. Most stators also come with replacement screws because the ones you take out have yielded and are only meant to be used once.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Motorcycle tires
May 22, 2025

Site was very easy to navigate, great communication through delivery

Date of experience: May 12, 2025
Kentucky
1 review
0 helpful votes
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Very pleased
May 22, 2025

Arrived very soon, great product. Well pleased with the service

Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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My motorcycle parts order
May 22, 2025
Updated review

Your ordering process was easy, parts were great and received them on time.

Date of experience: May 12, 2025

Very easy to do
May 11, 2025
Previous review

Very easy to do

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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I had an issue with the first part ordered. The customer service team was very helpful in finding a replacement part from another manufacturer which solved my problem. Thank you for such great service.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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Fast N Easy
May 22, 2025

Ordered a Kraus EZ shift. Competitive pricing, arrived quickly, right part for the right bike. Thank you

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Michelin gt6
May 22, 2025
Updated review

Easy to locate needed tires on site. Had ceramic balance beads as well, one stop shop.

Date of experience: May 12, 2025

Found what I needed, looks like short shipping time
May 10, 2025
Previous review

Found what I needed, looks like short shipping time.

Date of experience: April 30, 2025