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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,591
This company responds to reviews on average within 5 days

Instant Feedback

73,206 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good product fast service
May 25, 2025

I ordered a stirrup jp had it in stock I received it in a matter of 2 days it fit perfectly.will definitely use them again

Date of experience: May 15, 2025
Colorado
1 review
0 helpful votes
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Almost perfect
May 25, 2025

Great product but the right mirror needs an extension to clear the brake box. A bolt that is a couple inches longer would've helped so I didn't need to manufacture a part.

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Score
May 25, 2025

Easy shopping! They had everything I needed in stock and it was a fast turn around

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Great service
May 25, 2025

Fast shipping and quality merchandise. Good reputation and factory fit.

Date of experience: May 15, 2025
Wisconsin
1 review
0 helpful votes
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Jay
May 25, 2025
Updated review

Very good always got good parts never had anything bad from here and fast to get parts

Date of experience: May 15, 2025

Good very easy to order fast to get parts
May 13, 2025
Previous review

Good very easy to order fast to get parts

Date of experience: May 3, 2025
Pennsylvania
1 review
0 helpful votes
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All good even when I have to return a item that was my fault it was wrong

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Easy navigation. From product selection to check out. Will definitely shop here again

Date of experience: May 15, 2025
Alabama
1 review
0 helpful votes
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M
May 25, 2025

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Date of experience: May 14, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

Thank you so much for your positive feedback and for taking the time to share your experience. We're committed to providing quality products and great service, and we're glad to hear you're satisfied. If there's ever anything more we can do to assist you, please don't hesitate to reach out.

Georgia
1 review
0 helpful votes
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J&P Cycles is easy to deal with
May 25, 2025
Updated review

Everything went well no complaints. I liked the funny sayings when they update the status of your order.

Date of experience: May 14, 2025

So far so good
May 13, 2025
Previous review

So far so good

Date of experience: May 3, 2025
Ohio
1 review
0 helpful votes
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Very satisfied
May 25, 2025

Very easy process over all. My package came faster than expected and was packaged nicely. Can't be more satisfied ordering from J&P Cycle.

Date of experience: May 14, 2025
Arizona
1 review
0 helpful votes
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5 stars
May 25, 2025

Exactly what I ordered super fast shipping great price too.

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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Problems
May 25, 2025

First order i got one part and a second a week later since it was so seperated i went back and placed another order for 3 this time only one was sent then after another call got told rest of order was cancelled and i should get credit not sure that happened yet but they ask if i wanted to order again i said no.

Date of experience: May 14, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

David, we appreciate you sharing your experience and sincerely apologize for the inconveniences with your orders. Ensuring this outcome isn’t repeated is important to us.

New York
1 review
0 helpful votes
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New foot pegs
May 24, 2025

Ordered foot pegs. Foot pegs showed up several days later... all good!

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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Harley
May 24, 2025

It was smooth and easy delivery was fast website easy to navigate

Date of experience: May 14, 2025
Florida
1 review
0 helpful votes
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I ordered 2 tires. One was shipped and took some time to arrive, the other wasn't shipped for over a week

Date of experience: May 14, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

Hi Keith, I'm sorry your order took longer than expected, and I sincerely appreciate your patience. We're committed to improving lead times, and your feedback helps us keep taking steps to get parts to builders like you faster in the future.

Texas
1 review
0 helpful votes
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Best price
May 24, 2025
Updated review

I priced this model helmet and J&P Cycle had the best price. I am extremely happy with my Bell Senna open face helmet. I have two bikes a brand new Yamaha TW200 for which I purchased this helmet, and I also have a 2007 H-D Sportster Nightster 1200 which I purchased new. I no longer need to wear hearing protection when I ride the later thanks to my new helmet. I feel more tuned in.

Date of experience: May 14, 2025

Best price with coupon code
May 11, 2025
Previous review

Best price with coupon code.

Date of experience: May 1, 2025
Ohio
1 review
0 helpful votes
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👍
May 24, 2025

I have no idea what the ordering was like the wife got on the computer and ordered it for me within a week so I guess that ain't too bad

Date of experience: May 14, 2025
Tennessee
1 review
0 helpful votes
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I have always a great experience dealing with J&P Cycles! Excellent selection of parts and fast shipping!

Date of experience: May 14, 2025
Tennessee
1 review
0 helpful votes
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Good
May 24, 2025
Updated review

Everything was great and had no problems or issues! Thanks,

Date of experience: May 14, 2025

Everything is going well!
May 10, 2025
Previous review

Everything is going well!

Date of experience: April 30, 2025
Pennsylvania
1 review
0 helpful votes
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Life Preserver
May 24, 2025
Updated review

Now the front slick can be removed. Bask in your pat on the back.

Date of experience: May 14, 2025

Quick and painless
May 8, 2025
Previous review

Quick and painless.

Date of experience: April 28, 2025