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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Order was perfect. Can't wait for next shopping experience.
I put in for my '75 Shovelhead 4 speed and was first sent a sprocket for a different year 5 speed, called and reordered and had to wait a week to get it because it had to come from California all the way to Pennsylvania.
The lights look great, but have different mounting… a female thread versus a male (screw) so needed brackets and screws. Access to the connector on my 2004 FLSTFI requires removing the tank (and lots of other stuff)… I gave up and opted to splice the new cables to the old.
Ordered the part and it was shipped i had it within a week and on the bike.
I ordered a Mustang solo seat and Mustang passenger seat. (Costing over $700 total with tax). Both items stated "In Stock! Ships within 24 hours" and because I WAS a RPM member these also stated, "RPM In Stock: RPM Free 2-Day Shipping". I placed this order on Monday, 05/05/2025@ 11:29 AM. I received the passenger seat on Thursday, 05/08/2025@ 2:19 PM. The solo seat was not delivered until Monday, 05/12/2025@ 4:12 PM. I trusted J&P to come through as I took a 1000-mile trip beginning on 05/09/2025. I had to result to other means as I was let down. Maybe I should be more positive as I ended up buying another motorcycle in order to have a more comfortable ride, but I still feel let down.
Hi Kelly, thank you for sharing your experience and honest feedback. I’m truly sorry that the shipment delays caused hardships with your trip plans—that’s far from the service we strive to provide. We appreciate your patience and hope your new motorcycle rides more smoothly moving forward.
The product states it fits my bike, but when I got it, it did not fit. The bolt holes did not even line up with the bolts on the bike.
Hi Janet, we appreciate your feedback and apologize for the inconvenience caused by the product not fitting your bike as expected. Please reach out directly so we can assist with a suitable solution or exchange. Your satisfaction is important to us.
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
J&P Cycles had exactly what I was looking for and got it to me quick! Selection was great. It's also nice they have an exact match fit check before you order.
Easy sight to navigate, and always seem to have what I need.
The tire was shipped right away but the valve stems did not ship with the tire and were not picked up the USPS for two days, so arrived two working days after the tire.
Turns out they are not what I needed for my Goldwing, but that was my lack of knowledge. I may or may not return them, have not decided yet.
Quick, but I don't like to type and they're making me
Well that wasn't 50 letters so here I'll type a little more
Product was packaged and shipped same day as order. Great communication during the process as well.
Always a pleasure. I've never had an issue and ya'll have practically everything somebody could want or need when it comes to replacement parts
Fast delivery no problems at al fit very well and no problems with it exceeded in great riding motorcycle now
The parts we received was nice and was easy to put together thank you
Ordering a US product from Canada is always a concern, especially with Duties and Customs fees. But no surprises, it cost exactly was I was told. From previous Orders, I'm never worried about the quality and accuracy of any products sold by J&P Cycles for my 75 Shovel.
Every order is fast and exactly what I wanted. Thanks for a speedy delivery.
The site is easy to navigate. Prompt service with shipping updates were a definite plus.
Awesome ¡!¡! Hahhahahahahahahahagagahagagagagwgagwgqgwgagagshdjfjdjdueb
Awesome place to shop always seem to have the cheapest price of what I was looking for.
Dawn helped me when my card was rejected took care of my problems promptly
It was a good experience, when I called the guy was very helpful and directed me in the right direction
It was good… easy and they were very helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James, thanks for sharing your experience and for your patience while waiting for the correct sprocket. We appreciate your understanding and hope it performs well on your Shovelhead—please don’t hesitate to reach out if you need any further assistance.