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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,466 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Motorcycle Tires
May 27, 2025

Parts ordered have been delivered. Motorcycle is in repair shop for installation of tires.

Date of experience: May 17, 2025
Nebraska
1 review
0 helpful votes
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Dayton twin
May 27, 2025

It was ok beside the almost two weeks to get my product I also bought the membership just for the two day shipping and wasn't told it took time to activate until I contacted customer service

Date of experience: May 17, 2025
Maryland
1 review
0 helpful votes
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Found what I wanted, easy!
May 27, 2025
Updated review

I ordered a few upgrades for my Road Glide Limted. Easy, competitively priced, and the RPM program makes it just a bit more attractive with its rewards.

Date of experience: May 17, 2025

Easy...
August 30, 2024
Previous review

I've shopped J&P a handful of times... but getting pinged for feedback on my latest order. Needed chrome bolts/nylon nuts for rear Harley pegs... found 'em, order 'em, got 'em. Easy.

Date of experience: August 20, 2024
Michigan
1 review
0 helpful votes
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Eazy to deal with
May 27, 2025
Updated review

A lot of times they have what others don't und have good prices

Date of experience: May 17, 2025

Very good service jsut as discribed
February 10, 2025
Previous review

Had no problems at all good service good prices easy to make sure they fit my ride

Date of experience: February 14, 2025
New York
1 review
0 helpful votes
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None
May 27, 2025

Good……………………………………………………………………………………………………………………..

Date of experience: May 17, 2025
South Dakota
1 review
0 helpful votes
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Lights
May 27, 2025
Updated review

Easy to install and they look really, really good on my bike.

Date of experience: May 17, 2025

First time purchasing, I provided my email and sent...
May 13, 2025
Previous review

First time purchasing, I provided my email and sent the text to receive the 10% off. The system would not allow me to use the code.

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Bike pops with the WWW
May 27, 2025
Updated review

Great! I would reccomend to anyone who rides. Fast easy and dependable service. Second to none.

Date of experience: May 17, 2025

Quick and user friendly!
May 14, 2025
Previous review

Quick and user friendly!

Date of experience: May 4, 2025
Arizona
1 review
0 helpful votes
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Helpful
May 27, 2025

The service desk staff were very helpful in getting the appropriate battery looked up and ordered.

Date of experience: May 16, 2025
Arizona
1 review
0 helpful votes
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1300V4 Gasket
May 27, 2025

Very Good. The salesperson was very accommodating. Delivery was as promised.

Date of experience: May 16, 2025
Arizona
1 review
0 helpful votes
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Happy Customer
May 27, 2025
Updated review

RPM agents are always ready to serve. I enjoy being a member and will continue to pay my membership. I makeup for that cost with savings and Cashback.

Date of experience: May 16, 2025

Love the RPM benefits!
May 15, 2025
Previous review

Love the RPM benefits!

Date of experience: May 5, 2025
Virginia
1 review
0 helpful votes
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Everything was great. Will order more later
May 27, 2025
Updated review

Great dealing with you all. Great knowledge and dependability

Date of experience: May 16, 2025

Really easy to use
May 15, 2025
Previous review

Really easy to use

Date of experience: May 5, 2025
New Zealand
1 review
0 helpful votes
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Great service
May 27, 2025

Great service thanks for product arrived in good condition

Date of experience: May 17, 2025
Washington
1 review
0 helpful votes
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Great site with the best products
May 27, 2025
Updated review

All the products arrived fast, a jacket was small but the return process was painless.

Date of experience: May 16, 2025

Tire purchase
March 27, 2025
Previous review

Needed a new rear tire for my FXBB.
Easy navigation on website, constant updates via email during the processing and shipping.
I will build my bike with this site.

Date of experience: March 16, 2025
South Dakota
1 review
0 helpful votes
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Service
May 27, 2025
Updated review

Always fast service and I love the product. When I'm given a delivery date it always shows up as promised

Date of experience: May 16, 2025

I've ordered before and always received it quickly
May 12, 2025
Previous review

I've ordered before and always received it quickly. Thank you for a great product

Date of experience: May 1, 2025
Nebraska
1 review
0 helpful votes
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Shipping overcharge
May 27, 2025

You charged too much to ship a small oil seal that could have fit in a small padded envelope for about $1.50

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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Tracy mccann
May 27, 2025

I enjoy shopping at jpcycle.they always help me find what I am looking for if they don't carry it they help me find someone that does.great people. I recemend them to all of my friends!

Date of experience: May 16, 2025
Utah
1 review
0 helpful votes
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Mirror purchase
May 27, 2025
Updated review

Always have had satisfaction with drag specialist. Easy order prompt delivery. Good condition. Almost always look at jp first. 0

Date of experience: May 16, 2025

Web page good
May 13, 2025
Previous review

Web page good. Easy order. See how product arrives and condition. Thank you

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
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Doesn't fit my bike
May 27, 2025

Need to go to the hardware store to get the right bolts. None of the bolts received work.

Date of experience: May 16, 2025
California
1 review
0 helpful votes
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Great and fast
May 27, 2025
Updated review

I received my order quick and accurate and everything was like what I expected

Date of experience: May 16, 2025

No hassle but I'm returning a set of mirrors because...
November 20, 2024
Previous review

No hassle but I'm returning a set of mirrors because I accidentally bought 2 pairs

Date of experience: November 10, 2024
Pennsylvania
1 review
0 helpful votes
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2 up saddlemen hd honeycomb red stitching
May 27, 2025
Updated review

I wanted to also purchase the matching passenger backrest, but that was out of stock. Waiting for that to be in stock.

Date of experience: May 16, 2025

Experience was good
May 15, 2025
Previous review

Experience was good. Would like to have had the passenger back rest available for purchase also.

Date of experience: May 5, 2025