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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Parts ordered have been delivered. Motorcycle is in repair shop for installation of tires.
It was ok beside the almost two weeks to get my product I also bought the membership just for the two day shipping and wasn't told it took time to activate until I contacted customer service
I ordered a few upgrades for my Road Glide Limted. Easy, competitively priced, and the RPM program makes it just a bit more attractive with its rewards.
I've shopped J&P a handful of times... but getting pinged for feedback on my latest order. Needed chrome bolts/nylon nuts for rear Harley pegs... found 'em, order 'em, got 'em. Easy.
A lot of times they have what others don't und have good prices
Had no problems at all good service good prices easy to make sure they fit my ride
First time purchasing, I provided my email and sent the text to receive the 10% off. The system would not allow me to use the code.
Great! I would reccomend to anyone who rides. Fast easy and dependable service. Second to none.
Very Good. The salesperson was very accommodating. Delivery was as promised.
RPM agents are always ready to serve. I enjoy being a member and will continue to pay my membership. I makeup for that cost with savings and Cashback.
Great dealing with you all. Great knowledge and dependability
Great service thanks for product arrived in good condition
All the products arrived fast, a jacket was small but the return process was painless.
Needed a new rear tire for my FXBB.
Easy navigation on website, constant updates via email during the processing and shipping.
I will build my bike with this site.
Always fast service and I love the product. When I'm given a delivery date it always shows up as promised
I've ordered before and always received it quickly. Thank you for a great product
You charged too much to ship a small oil seal that could have fit in a small padded envelope for about $1.50
I enjoy shopping at jpcycle.they always help me find what I am looking for if they don't carry it they help me find someone that does.great people. I recemend them to all of my friends!
Always have had satisfaction with drag specialist. Easy order prompt delivery. Good condition. Almost always look at jp first. 0
Web page good. Easy order. See how product arrives and condition. Thank you
Need to go to the hardware store to get the right bolts. None of the bolts received work.
I received my order quick and accurate and everything was like what I expected
No hassle but I'm returning a set of mirrors because I accidentally bought 2 pairs
I wanted to also purchase the matching passenger backrest, but that was out of stock. Waiting for that to be in stock.
Experience was good. Would like to have had the passenger back rest available for purchase also.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

