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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,502
This company responds to reviews on average within 5 days

Instant Feedback

72,937 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great product
May 24, 2025

Was very pleased with the fast service and the product was just like I ordered

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Suspension Spanner Wrench
May 24, 2025

This is the first time I purchased from J&P Cycles, The Stockton Wrench I purchased was exactly what I needed, well made not cheap or flimsy, The shipping cost was reasonable and the package arrived days before it's predicted arrival date. Well packaged and protected.

Date of experience: May 13, 2025
Minnesota
1 review
0 helpful votes
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My experience!
May 24, 2025
Updated review

My experience was what it should have been! On the website I found what I was looking for, very easily! I ordered them, paid a fair price. And they were at my back door unless then a week! Can't ask for more! Thanks J&P Cycles

Date of experience: May 13, 2025

It's always a good experience shopping at J&P!
May 13, 2025
Previous review

It's always a good experience shopping at J&P!

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Sell one thing got another
May 24, 2025

Spent $75 for 2 shields... just for them to be the wrong ones. Very disappointed

Date of experience: May 8, 2025
Kimberly E. J&P Cycles Rep
11 months ago

We're sorry to hear you're experiencing an issue. We do offer a 90 day return policy. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Nevada
1 review
0 helpful votes
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Bike Jack
May 24, 2025

It was just business as usual. You had what I needed and it got here in an expeditious manner. Just as you always do.

Date of experience: May 13, 2025
Washington
1 review
0 helpful votes
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Good it was the correct part
May 24, 2025
Updated review

Very good and i will order more when i need it. Jp cycles has been my go to store for my cycle needs for a long tim. They are good to me and i would recomend them to every one i now. If you need cycle parts and do not want a runaround the jp cycles is the place to go. Get the write part the first time and be happy.

Date of experience: May 13, 2025

GOOD got what i need without a bunch of bologna...
April 17, 2025
Previous review

GOOD got what i need without a bunch of bologna JP CYCLES is a good company and has a wide selection of parts for a motorcycle of any kind. I give them a five star rating and will buy from them again

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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As expected
May 24, 2025
Updated review

Everything was as expected ………………………………………………………………. ….

Date of experience: May 13, 2025

Fantastic experince!
March 30, 2025
Previous review

Fantastic experince!

Date of experience: March 20, 2025
South Dakota
1 review
0 helpful votes
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Comfortable
May 24, 2025

As advertised and comfortable. Seems very well made and stylish.

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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Would use again
May 24, 2025

Solid all the way around. Quick shipped right product low price

Date of experience: May 13, 2025
Tennessee
1 review
0 helpful votes
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Not sure
May 23, 2025

Not sure if it fits yet. Got for my brother's bike,, waiting for him to have time to come get it

Date of experience: May 13, 2025
Utah
1 review
0 helpful votes
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Good parts selection
May 23, 2025

I ordered a starter along with two exhaust manifold gaskets and two oil line retainers, these two were specifically to fit the oil supply and return lines, what i got was two incorrect retainers which i assumed were for the vent line only, i traveled 60 miles one way to get the correct ones at a harley dealership, and I have been disappointed with fed ex their tracking and delivery dates leave a lot to be desired

Date of experience: May 13, 2025
Tennessee
2 reviews
0 helpful votes
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Worked as described
May 23, 2025
Updated review

Was the part i needed and worked as described, was also shipped quickly

Date of experience: May 13, 2025

Easy to navigate
May 9, 2025
Previous review

Easy to navigate

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Fast
May 23, 2025

Quick response fast delivery good quality. Thank you for everything.

Date of experience: May 13, 2025
New Hampshire
1 review
0 helpful votes
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First order
May 23, 2025

Ordering was easy, delivery quick, and overall a very satisfying experience.

Date of experience: May 13, 2025
Georgia
1 review
0 helpful votes
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Shovelhead parts
May 23, 2025

Most everything was great. Had to do the normal "make stuff fit" with the calipers to the lower legs but other thank that all good.

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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Did a great job did exactly what I expected. Parts work awesome

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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Great company
May 23, 2025

Great company that gets what you ordered to you in a timely fashion. I've used them a few times and will continue to use them

Date of experience: May 13, 2025
Minnesota
1 review
0 helpful votes
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Harley mirror
May 23, 2025
Updated review

Was very happy with my purchase. The mirrors were way better than I expected. Thank you JP

Date of experience: May 13, 2025

Easiest Web site ever
March 18, 2025
Previous review

Easiest Web site ever

Date of experience: March 7, 2025
West Virginia
1 review
0 helpful votes
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Exactly as Described
May 23, 2025
Updated review

The website was easy to navigate. The item had all the information listed on the website so I could make an informed decision. No surprises. Very pleased,

Date of experience: May 13, 2025

Very easy search and check out
May 12, 2025
Previous review

Very easy search and check out.

Date of experience: May 2, 2025
Illinois
2 reviews
0 helpful votes
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LED Turn Signal Lights
May 23, 2025

Easy installation! I like the looks of a modern LED light. For safety and visibility this is a fast and efficient upgrade to any motorcycle.

Date of experience: May 13, 2025