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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Was very pleased with the fast service and the product was just like I ordered
This is the first time I purchased from J&P Cycles, The Stockton Wrench I purchased was exactly what I needed, well made not cheap or flimsy, The shipping cost was reasonable and the package arrived days before it's predicted arrival date. Well packaged and protected.
My experience was what it should have been! On the website I found what I was looking for, very easily! I ordered them, paid a fair price. And they were at my back door unless then a week! Can't ask for more! Thanks J&P Cycles
It's always a good experience shopping at J&P!
Spent $75 for 2 shields... just for them to be the wrong ones. Very disappointed
Very good and i will order more when i need it. Jp cycles has been my go to store for my cycle needs for a long tim. They are good to me and i would recomend them to every one i now. If you need cycle parts and do not want a runaround the jp cycles is the place to go. Get the write part the first time and be happy.
GOOD got what i need without a bunch of bologna JP CYCLES is a good company and has a wide selection of parts for a motorcycle of any kind. I give them a five star rating and will buy from them again
Everything was as expected ………………………………………………………………. ….
Solid all the way around. Quick shipped right product low price
I ordered a starter along with two exhaust manifold gaskets and two oil line retainers, these two were specifically to fit the oil supply and return lines, what i got was two incorrect retainers which i assumed were for the vent line only, i traveled 60 miles one way to get the correct ones at a harley dealership, and I have been disappointed with fed ex their tracking and delivery dates leave a lot to be desired
Was the part i needed and worked as described, was also shipped quickly
Quick response fast delivery good quality. Thank you for everything.
Ordering was easy, delivery quick, and overall a very satisfying experience.
Most everything was great. Had to do the normal "make stuff fit" with the calipers to the lower legs but other thank that all good.
Did a great job did exactly what I expected. Parts work awesome
Great company that gets what you ordered to you in a timely fashion. I've used them a few times and will continue to use them
Was very happy with my purchase. The mirrors were way better than I expected. Thank you JP
The website was easy to navigate. The item had all the information listed on the website so I could make an informed decision. No surprises. Very pleased,
Easy installation! I like the looks of a modern LED light. For safety and visibility this is a fast and efficient upgrade to any motorcycle.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We're sorry to hear you're experiencing an issue. We do offer a 90 day return policy. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!