On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a fuel pump for my bike by year make and model. Unfortunately my bike doesn't have a fuel pump. It's carbureted.
Did not ask to take a survey. You did your job. I purchased a product. You did your job get over it
Very good. Support was very helpful. Had the parts I needed. Shipped and received quick.
Everything i ordered was delivered and in great condition. All correct parts that put me back on the road.
I did it on line! If I did it on!
How much did you want me to say! I would have a lot to say! If everything was for Free!
Fantastic sound out of those slip ons. 4.5 khrome werks you just can't beat the sound out of those pipes
Great experience, don't like long reviews. Too much typing
Bracket did not fit the tour pack nor the bike as advertised.
It was very easy to shop the site after I listed my bike. I got the parts I needed quickly.
Successfully timely service, the right tool for the right job..
They had the hard to find size that I needed and shipped it very quickly. Would buy from again.
Great website to find motorcycle parts
Great company offering the best products. The past two orders have come way faster than expected!
Everything I need, in stock, with the best prices.
Very detailed descriptions of products that i knew would fit with the help of their tool. Quick shipping.
Got my shift levers, pegs and an inline fuel filter that I couldn't get locally. They look great, work like they're supposed to.
Grips were exactly what was described. Finding grips that would work with my bike was easy here. Thanks J&P. I'll be back
I like the, fit my ride, feature. It sure did help me find what I was looking for without much worrying. Checkout was slick. Looks like I'll be back when my bank account says I can visit again.
Always enjoy shopping with J&P Cycles. I usually try to shop Locally whenever possible. J&P carries a wide selection of parts for my motorcycle that I can't find in my area. J&P is my Go To place whenever this happens.
Have Always Enjoyed shopping at J&P Cycles. Always get Great Service and Competitive Prices.
Ordered a radio and they said it was two days shipping showed up five days later but still before I needed it
Thanks for the fast service and the great selection of items.
Online ordering and payment were straight forward. Easy to navigate. Payment was secure. Overall very satisfied with the complete process.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Todd, thank you for your straightforward feedback and for your purchase. We’re glad we could get the job done for you, and we appreciate you sharing your thoughts so openly.