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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,888
quality
23,765
This company responds to reviews on average within 5 days

Instant Feedback

73,747 reviews

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1 review
0 helpful votes
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Kraus EZ shift
April 15, 2026

Fast shipping. If you are looking for this product it is well worth the money! Don t buy the cheap amazon ones. Like they day you get what you pay for. I have a 14 harley street glide and this makes a huge difference finding nuetral and shifts a lot smoothly in all gears. You won t be disappointed!

Date of experience: April 5, 2026
1 review
0 helpful votes
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Gran calidad
April 15, 2026

Todo muy bien, mucha calidad el producto

Date of experience: April 5, 2026
1 review
0 helpful votes
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Fantastic
April 15, 2026
Updated review

J&P Cycles has been a pleasure to work with weather is apparel or service like new tires there very courteous and pleasant to converse with Thank You for years of service

Date of experience: April 4, 2026

Thanks great experience over the years
March 29, 2026
Previous review

Thanks great experience over the years

Date of experience: March 19, 2026
California
1 review
0 helpful votes
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No parts nearby.
April 15, 2026
Updated review

I live about an hour and a half from the nearest shop/dealer. I'm kinda stuck using the interweb. J P Cycle has what I need at a decent price.

Date of experience: April 4, 2026

Quick and easy to find what I need
February 10, 2026
Previous review

Quick and easy to find what I need.

Date of experience: January 30, 2026
1 review
0 helpful votes
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πŸ™‚
April 15, 2026
Updated review

😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

Date of experience: April 4, 2026

😁 😁😁😁😁😁😁😁😁😁😁

Date of experience: January 7, 2026
1 review
0 helpful votes
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No hassle order
April 15, 2026
Updated review

To confirm, I called to make sure the part fits. I was well taken care of, good customer services.

Date of experience: April 4, 2026

Reps very helpful
March 31, 2026
Previous review

Reps very helpful

Date of experience: March 20, 2026
Georgia
1 review
0 helpful votes
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All good
April 14, 2026
Updated review

I ordered a seat for my bike. It actually arrived sooner than I expected. It was a breeze to put on and made a big difference in comfort. Thanks

Date of experience: April 4, 2026

Web site was easy to navigate
April 3, 2026
Previous review

Web site was easy to navigate

Date of experience: March 24, 2026
1 review
0 helpful votes
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Vintage HD
April 14, 2026
Updated review

The online catalog didn't show the battery cover I needed. The tech on the other end of the chat did. In only a few seconds the part number was in front of me and in stock. Super easy, super service, as usual! This is not my first purchase from JP Cycles and every time is just the same way.

Date of experience: April 4, 2026

Shopping is fairly easy with vintage Harley parts being...
April 2, 2026
Previous review

Shopping is fairly easy with vintage Harley parts being a little harder to find in the online catalog. Chat service works great.

Date of experience: March 23, 2026
Maryland
1 review
0 helpful votes
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Huge improvement
April 14, 2026
Updated review

Feels a lot better than stock heritage seat I've got about 300 miles on it had a slight break in period but felt good from factory I feel like I sit into the bike a little more highly recommend if you cruise more than a few miles a year.

Date of experience: April 4, 2026

Gaskets junk
January 13, 2026
Previous review

Pipes are good gaskets that came with it are junk

Date of experience: January 3, 2026
1 review
0 helpful votes
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New helmet for new season.
April 14, 2026

As a previous customer I was sent a coupon to use. The helmet that I bought was in stock in my size. The helmet arrived promptly and undamaged.

Date of experience: April 4, 2026
1 review
0 helpful votes
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Always a good experience
April 14, 2026

I have never had a problem when ordering from J&P cycles. Products are always as advertised. Delivery is prompt. Their website makes it easy to shop for my bike.

Date of experience: April 4, 2026
Singapore
1 review
0 helpful votes
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Loved Avon grips!
April 14, 2026

This time round i use a forwarder company to ship my stuff and it's not missing like previous order.

Those who are outside of US. Pls use a forwarder.

Date of experience: April 4, 2026
2 reviews
0 helpful votes
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Pops
April 14, 2026

My package came the item was in it. It was very well wrapped secured and not damaged at all, which made me very happy. I was able to use the item that I ordered with a nice fit and looks great on my bike. You should try them. The products are quality. At J&P Cycles.

Date of experience: April 3, 2026
Georgia
1 review
0 helpful votes
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Good value, tech help if you need it, Never had any delay. You know, once you decide you want a certain part, you're ready for it now. Got any questions about the parts before you order- just ask. Don't seem to fit or having trouble with installation, just ask.

Date of experience: April 3, 2026
Illinois
1 review
0 helpful votes
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The site is easy to use, just follow the instructions to find what you're looking for, and check out is the same easy and fast.

Date of experience: March 25, 2026
California
1 review
0 helpful votes
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My windscreen order
April 13, 2026
Updated review

Ordering was easy as I was able to search products specific to my motorcycle. Windscreen delivered in timeframe as promised. Company even reached out with a follow up after delivery. I will definitely use this company for future purchases.?

Date of experience: April 3, 2026

Easy to purchase
April 2, 2026
Previous review

Easy to purchase

Date of experience: March 22, 2026
1 review
0 helpful votes
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Handlebars
April 13, 2026

12" narrow apes, beautiful product, box came broken, bar sticking out but no damage. Next day free shipping. Overall, great experience

Date of experience: April 2, 2026
1 review
0 helpful votes
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Ordered Biltwell Gringo but there's some scratches on the visor. Made the call to Customer service and no time wasted had the replacement in 2 business days. JP Cycles never disappoint

Date of experience: March 20, 2026
1 review
0 helpful votes
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Tire secured
April 13, 2026

I've never ordered for something I could get at a shop. It only took like three days to arrive. I bought rubber for my hog and have never been so pleased.

Date of experience: April 2, 2026
1 review
0 helpful votes
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JP cycles
April 12, 2026
Updated review

I had to wait a few days after I had ordered and I was notified when it was coming and where it was exactly in the process. Very pleased with the item and cannot wait to install the product.

Date of experience: April 2, 2026

Other than me making a mistake wondering why i couldn't...
April 1, 2026
Previous review

Other than me making a mistake wondering why i couldn't go any further without payment, it went smooth as silk.

Date of experience: March 22, 2026