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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,888
quality
23,765
This company responds to reviews on average within 5 days

Instant Feedback

73,747 reviews

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Florida
2 reviews
0 helpful votes
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Satisfied
June 6, 2025

Fast delivery, great service, have dealt with J&P before, always a good experience.

Date of experience: May 27, 2025
Ohio
1 review
0 helpful votes
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Metzeler tires
June 6, 2025

Easy, user friendly experience finding the right product and making a purchase.

Date of experience: May 27, 2025
Ohio
1 review
0 helpful votes
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Excellent
June 6, 2025

I received my order literally the next day. Excellent seat I ordered and super fast service. All around great experience.

Date of experience: May 15, 2025
Louisiana
1 review
0 helpful votes
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Great product!
June 6, 2025
Updated review

My husband and I have shopped J&P cycles for years and have always been very pleased with their products and customer service. I just ordered a full face helmet and it fits perfectly, is very comfortable and lightweight.

Date of experience: May 27, 2025

Found everything I needed
May 26, 2025
Previous review

Found everything I needed

Date of experience: May 15, 2025
BN
1 review
0 helpful votes
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Great!
June 6, 2025
Updated review

Nothing to complain about. Not my first order, had parts i need for my shovelhead.

Date of experience: May 27, 2025

All the way to Brunei!
December 11, 2024
Previous review

Quick n easy! Love it, always been ordering from JP. Much appreciation to the team too for making sure shipping address was correct before expediting.

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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My part
June 6, 2025

Ordered what I wanted and it got here promptly. As advertised.

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Light relocation
June 6, 2025

Order on line, the picture look correct for what I am modifying to make work on my bike

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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It worked and i have an older bike
June 6, 2025
Updated review

Part shipped on time and i received it on time. Worked. Im satisfied.

Date of experience: May 27, 2025

Could not figure out size
May 24, 2025
Previous review

Could not figure out size

Date of experience: May 14, 2025
Massachusetts
1 review
0 helpful votes
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Good product
June 6, 2025

They have the choices all I have to do is pick the ones I need or want no

Date of experience: May 27, 2025
Ohio
1 review
0 helpful votes
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Oil filter wrench
June 6, 2025

Shopping experience was great, shipping was very fast. The wrench broke on the first turn. Ended up welding it.

Date of experience: May 19, 2025
Florida
1 review
0 helpful votes
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J0
June 6, 2025

Excellent job, delivered in 2 days of ordering it and product was as good as described

Date of experience: May 27, 2025
Michigan
1 review
0 helpful votes
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Received a ton of inaccurate information from a few people from JP&P Cycle after ordering. Thank God the part I ordered was what I wanted! Even it was higher then other stores! It was nice that j&p price matched the other seller. Thank you.

Date of experience: May 27, 2025
Kimberly E. J&P Cycles Rep
10 months ago

Thank you for sharing your experience, Dee. We're glad the Cobra pipes met your expectations and appreciate your understanding as we work to improve our information accuracy. We look forward to providing even better service and support during your future visits.


Can't cancel order
May 26, 2025
Previous review

Can't cancel order

Date of experience: May 15, 2025
Texas
1 review
0 helpful votes
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Great experience
June 6, 2025

Great experience would buy from them again. Large inventory at good prices.

Date of experience: May 26, 2025
Louisiana
2 reviews
0 helpful votes
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Gas cap gasket for HD Softail
June 6, 2025
Updated review

I'm glad J and P had the part. Local dealer was out of them. The shipping was $8.00 for a tiny $2.99 rubber gasket. It could be sent with regular postage stamp. But I got what I needed for the bike.

Date of experience: May 26, 2025

Oil change kit and tube for my 06 Heritage
January 25, 2025
Previous review

J and P usually comes through with the parts I need for my H-D. Keep up the good work so I can keep my old bike on the road. Thanks

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Kraus EZ-Shift For Harley Milwaukee-Eight gave hitting natural every time flawless performance. Fit and finish was flawless, installed in 5 minutes. Awesome product.

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
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Great product made in the USA!
June 6, 2025
Updated review

Exactly what I wanted. Easy to order. Great price and made in the USA.

Date of experience: May 26, 2025

Easy peasy to use
May 23, 2025
Previous review

Easy peasy to use

Date of experience: May 12, 2025
Missouri
1 review
0 helpful votes
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Easy to find affordable parts
June 6, 2025

Ordered several items through J&P cycles throughout the last few years. Parts and accessories are easy to find with great prices.

Date of experience: May 26, 2025
Rhode Island
1 review
0 helpful votes
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Sportster
June 6, 2025

This alignment tool from motion pro is not even close to being the right one. I'm sending it back.

Date of experience: May 26, 2025
Kimberly E. J&P Cycles Rep
10 months ago

Dana, thank you for sharing your experience—We appreciate your feedback as it helps us improve and ensure more accurate orders going forward. Please don’t hesitate to reach out directly so we can assist with your return and find the right solution.

Arizona
1 review
0 helpful votes
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Love J&P Cycles
June 6, 2025
Updated review

Overnighted needs for something as simple as a kickstand spring. Something Harley didn't carry in stock.

Date of experience: May 26, 2025

Thank you for carrying older parts
May 22, 2025
Previous review

Thank you for carrying older parts.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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Awesome 👍
June 5, 2025
Updated review

Fast, quick, and easy. I have had nothing but good experiences with using J&P Cycles. I would recommend J&p to anyone. If you want good quality and service then J&P Cycles is the way to go.

Date of experience: May 26, 2025

It was fast, informal, and easy
May 24, 2025
Previous review

It was fast, informal, and easy.

Date of experience: May 14, 2025