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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,887
quality
23,760
This company responds to reviews on average within 5 days

Instant Feedback

73,742 reviews

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California
1 review
0 helpful votes
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Great company
June 5, 2025

Great quality parts and very fast delivery. I am even considering using this company on a professional parts source in the near future. Everything is well packaged and handled with care.

Date of experience: May 25, 2025
North Carolina
2 reviews
0 helpful votes
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Top Notch Company
June 5, 2025
Updated review

Ordering parts online was a breeze. When parts came all were in perfect shape and work perfectly.

Date of experience: May 25, 2025

Ships fast and parts are great!
September 5, 2024
Previous review

Ships fast and parts are great!

Date of experience: August 26, 2024
Connecticut
2 reviews
0 helpful votes
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Seat hinge
June 5, 2025

Fast shipping product as described but did not work for my bike

Date of experience: May 25, 2025
Tennessee
1 review
0 helpful votes
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Double order
June 5, 2025
Updated review

I ordered same items twice because I didn't get a confirmation on the first one so now I have to return one order before I can get refunded

Date of experience: May 11, 2025

Good the second time
May 21, 2025
Previous review

Good the second time

Date of experience: May 11, 2025
Macao
1 review
0 helpful votes
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Nice seat
June 4, 2025

So far it has been the best seat I have had. After breaking it in, it is very comfortable

Date of experience: May 25, 2025
Massachusetts
1 review
0 helpful votes
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Quick delivery
June 4, 2025
Updated review

Ordering from JP cycles was fast and easy with a good selection of products

Date of experience: May 25, 2025

Quick and easy
May 24, 2025
Previous review

Quick and easy

Date of experience: May 14, 2025
California
2 reviews
0 helpful votes
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Great products done right
June 4, 2025

Delivery was flawless and the product was beyond expectations

Date of experience: May 25, 2025
Georgia
1 review
0 helpful votes
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14" wire kit
June 4, 2025

I ordered a wire extension kit for my 14" apes and everushing was fantastic until I got to the brake line. The line in the kit was not even close to working as a replacement. Luckily I was able to reroute the stock brake line to fit my bars.

Date of experience: May 25, 2025
District of Columbia
1 review
0 helpful votes
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Chrome Caliper Bolts
June 4, 2025

I recently ordered Chrome Caliper Bolts for a 2005 Harley through the web site. These bolts aren't usually easy to find, but J&P had them in stock, so I jumped on them, they were delivered faster than I expected, they fit perfectly, and I'm happy with the product. They look great.

Date of experience: May 25, 2025
North Carolina
1 review
0 helpful votes
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Great customer service
June 4, 2025

Sales lady was so nice and helpful and willing to go the extra mile to order my mirror.

Date of experience: May 25, 2025
Virginia
1 review
0 helpful votes
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Fast service
June 4, 2025

Everything was great from ordering my part to receive it on time

Date of experience: May 25, 2025
Connecticut
1 review
0 helpful votes
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Always good prices and service.
June 4, 2025

Very well.Good people.quality service.great parts.will always do business with j&p.

Date of experience: May 25, 2025
Ohio
1 review
0 helpful votes
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Fast, reliable service
June 4, 2025

Ordered new helmet. It was shipped the next day and arrived as planned.

Date of experience: May 25, 2025
Michigan
1 review
0 helpful votes
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Experience was easy and fast delivery. Have shopped in the past as well

Date of experience: May 25, 2025
Minnesota
1 review
0 helpful votes
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Great
June 4, 2025

It was quick and easy. Yes my package was a little late but it arrived sooner then expected. Good work all around.

Date of experience: May 25, 2025
Tennessee
1 review
0 helpful votes
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Fast Shipping
June 4, 2025

J&P Cycles has always been first class. Fast shipping and a good price.

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
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Good company. Product quality…not good thats it………………………..

Date of experience: May 25, 2025
Texas
1 review
0 helpful votes
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Very convenient
June 4, 2025

Free shipping on the one more item I added. Great having parts for older models

Date of experience: May 25, 2025
New Jersey
1 review
0 helpful votes
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Backrest
June 4, 2025
Updated review

Karl found all the individual parts that I needed. He was a great help.

Date of experience: May 25, 2025

Karl S
May 23, 2025
Previous review

Karl S. Was great help, found everything i needed

Date of experience: May 13, 2025
Illinois
1 review
0 helpful votes
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Easy
June 4, 2025

5 minute job perfect for passenger. Instructions were easy to follow

Date of experience: May 25, 2025